Solved Need some assistance


My machine is out of warranty---worked perfectly for almost 2-years with this issue starting about a month ago
I'll give the CLEAN BOOT method a try-THANKS for the insight!
 

My Computer

System One

  • OS
    WIN11 HOME Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
    Motherboard
    Dell OE
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 SUPER
    Sound Card
    Realtek Audio (on board)
    Monitor(s) Displays
    (2) DELL 2007FP
    Screen Resolution
    1600 X 1200
    Hard Drives
    C: (OS and APPS) 512GB SSD
    D: (data) 1TB SATA
    PSU
    360W
    Case
    DELL OE
    Cooling
    Noctua NF-A9 PWM 92mm case fan and NH-D9L CPU Cooler with 92mm fan
    Keyboard
    Dell
    Mouse
    Logitech M705
    Internet Speed
    500Mbps DWN 120Mbps UP
    Browser
    FIREFOX- once in a great while will use EDGE
    Antivirus
    MS
    Other Info
    The case fan and CPU cooler were after purchase upgrades...the i7 cpu runs hot and the OE solution can best be described as marginal when CPU intensive apps are used.
    ALSO added VRM and SSD passive heatsinks.
Well this is interesting---
I tried to use the Drive Manager: Easy Kit (64 bit) C2.7.1 and got the following---

Is this an indication of an issue with my SSD????
PS- my Power Supply is a NEW OE replacement from DELL

KEES-
THANKS for that extensive write-up
No, nothing wrong. It's just that the software isn't meant for that particular SSD.

On another note, do you have a spare drive you could clone and see if it still
freezes ?
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
No real spare drive available---
I do have a 5TB portable USB drive I use for my BackUps. and system images.
 

My Computer

System One

  • OS
    WIN11 HOME Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
    Motherboard
    Dell OE
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 SUPER
    Sound Card
    Realtek Audio (on board)
    Monitor(s) Displays
    (2) DELL 2007FP
    Screen Resolution
    1600 X 1200
    Hard Drives
    C: (OS and APPS) 512GB SSD
    D: (data) 1TB SATA
    PSU
    360W
    Case
    DELL OE
    Cooling
    Noctua NF-A9 PWM 92mm case fan and NH-D9L CPU Cooler with 92mm fan
    Keyboard
    Dell
    Mouse
    Logitech M705
    Internet Speed
    500Mbps DWN 120Mbps UP
    Browser
    FIREFOX- once in a great while will use EDGE
    Antivirus
    MS
    Other Info
    The case fan and CPU cooler were after purchase upgrades...the i7 cpu runs hot and the OE solution can best be described as marginal when CPU intensive apps are used.
    ALSO added VRM and SSD passive heatsinks.
May I ask why not?
Well, for one thing, he is not in the RP channel.
Others here in the last few days have complained that
after installing that update, their PCs have been acting up.
I don't really know if this update is the cause but, why take
the chance of installing a half baked update now, when they
will be part of the CU latter on. So, for prevention sake , I always
ask that members do not install preview updates. I was caught
last year (June 26) and had to reinstall.
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
No real spare drive available---
I do have a 5TB portable USB drive I use for my BackUps. and system images.
Yeah, you can save images to those but, a clone cannot be used with a external drive.
In my research for your ssd, I saw that it is a small factor 2230. Can you install 2280?
I don't know how much they cost at the moment and I don't know the PCIe of your drive.
Is it PCIe 3 or 4?
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
Not to sound like a complete putz but I've NO idea regarding what "small form factor2230" or "PCLe" means---sorry
A bit above my pay-grade
I'm a simple user with a limited knowledge base that allows me to fumble around
 

My Computer

System One

  • OS
    WIN11 HOME Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
    Motherboard
    Dell OE
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 SUPER
    Sound Card
    Realtek Audio (on board)
    Monitor(s) Displays
    (2) DELL 2007FP
    Screen Resolution
    1600 X 1200
    Hard Drives
    C: (OS and APPS) 512GB SSD
    D: (data) 1TB SATA
    PSU
    360W
    Case
    DELL OE
    Cooling
    Noctua NF-A9 PWM 92mm case fan and NH-D9L CPU Cooler with 92mm fan
    Keyboard
    Dell
    Mouse
    Logitech M705
    Internet Speed
    500Mbps DWN 120Mbps UP
    Browser
    FIREFOX- once in a great while will use EDGE
    Antivirus
    MS
    Other Info
    The case fan and CPU cooler were after purchase upgrades...the i7 cpu runs hot and the OE solution can best be described as marginal when CPU intensive apps are used.
    ALSO added VRM and SSD passive heatsinks.
OK
I opened up the PC
based on its' size (approx3"lg) I have a 2280
Per DELL it's a PCLe Gen 3.0
FWIW- the motherbord has the screw hole for both the small 2230 and larger (longer) 2280
 
Last edited:

My Computer

System One

  • OS
    WIN11 HOME Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
    Motherboard
    Dell OE
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 SUPER
    Sound Card
    Realtek Audio (on board)
    Monitor(s) Displays
    (2) DELL 2007FP
    Screen Resolution
    1600 X 1200
    Hard Drives
    C: (OS and APPS) 512GB SSD
    D: (data) 1TB SATA
    PSU
    360W
    Case
    DELL OE
    Cooling
    Noctua NF-A9 PWM 92mm case fan and NH-D9L CPU Cooler with 92mm fan
    Keyboard
    Dell
    Mouse
    Logitech M705
    Internet Speed
    500Mbps DWN 120Mbps UP
    Browser
    FIREFOX- once in a great while will use EDGE
    Antivirus
    MS
    Other Info
    The case fan and CPU cooler were after purchase upgrades...the i7 cpu runs hot and the OE solution can best be described as marginal when CPU intensive apps are used.
    ALSO added VRM and SSD passive heatsinks.
Others here in the last few days have complained that
after installing that update, their PCs have been acting up.

Fair enough. I haven't had any issues yet, and my computer actually seems a little faster.

I was caught last year (June 26) and had to reinstall.

I always make a fresh image before any updates.

1709706942937.png
 

My Computers

System One System Two

  • OS
    Win 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700F
    Motherboard
    ASUS TUF GAMING Z690-PLUS WIFI
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    RTX 4070 Super OC 12 GB
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11)
    SK hynix P41 500GB NVMe (Win 10)
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Noctua NH-U12A chromax.black + 7 Phantek T-30's
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    350Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    Windows 10 22H2 19045.4291
    On System One
  • Operating System
    Win 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i7-11700F
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi
    Memory
    64 GB DDR4
    Graphics card(s)
    EVGA GeForce RTX 3050 XC Black Gaming
    Sound Card
    SoundBlaster X-Fi Titanium
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Hyper 212 EVO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
Fair enough. I haven't had any issues yet, and my computer actually seems a little faster.



I always make a fresh image before any updates.

View attachment 89300
And that is a good thing to do.
I prefer a spare clone which I re-clone my spare 990 Pro whenever I install a new game.
Am not worried about updates (except Previews) as they will be re-installed on the cloned
drive. To each his/her own and whatever works best for you.
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
Good day--
A little follow-up--
After the latest freeze yesterday, early afternoon, I restarted the machine and preformed the CLEAN BOOT protocol as detailed by SPUNK.(earlier post)
The machne has been running perfectly since that change.
Though it's a bit early to say, positively, but it seems my issue is software/services related.
The CLEAN BOOT disabled 23 services. I'll leave it ths way for several days then start the task of uncovering which software/service is the culprit.
There are only 23 items on that list.
I'll report back on any findings or changes
A real BIG THANK-YOU to everyone here
VERY VERY happy it's not a hardware issue
 

My Computer

System One

  • OS
    WIN11 HOME Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
    Motherboard
    Dell OE
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 SUPER
    Sound Card
    Realtek Audio (on board)
    Monitor(s) Displays
    (2) DELL 2007FP
    Screen Resolution
    1600 X 1200
    Hard Drives
    C: (OS and APPS) 512GB SSD
    D: (data) 1TB SATA
    PSU
    360W
    Case
    DELL OE
    Cooling
    Noctua NF-A9 PWM 92mm case fan and NH-D9L CPU Cooler with 92mm fan
    Keyboard
    Dell
    Mouse
    Logitech M705
    Internet Speed
    500Mbps DWN 120Mbps UP
    Browser
    FIREFOX- once in a great while will use EDGE
    Antivirus
    MS
    Other Info
    The case fan and CPU cooler were after purchase upgrades...the i7 cpu runs hot and the OE solution can best be described as marginal when CPU intensive apps are used.
    ALSO added VRM and SSD passive heatsinks.
Good day--
A little follow-up--
After the latest freeze yesterday, early afternoon, I restarted the machine and preformed the CLEAN BOOT protocol as detailed by SPUNK.(earlier post)
The machne has been running perfectly since that change.
Though it's a bit early to say, positively, but it seems my issue is software/services related.
The CLEAN BOOT disabled 23 services. I'll leave it ths way for several days then start the task of uncovering which software/service is the culprit.
There are only 23 items on that list.
I'll report back on any findings or changes
A real BIG THANK-YOU to everyone here
VERY VERY happy it's not a hardware issue
Yes pls let us know which of these services or software was / is the culprit.
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
YES
That's my intention
PS-It MAY take a while--there's 23 items to check
 

My Computer

System One

  • OS
    WIN11 HOME Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
    Motherboard
    Dell OE
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 SUPER
    Sound Card
    Realtek Audio (on board)
    Monitor(s) Displays
    (2) DELL 2007FP
    Screen Resolution
    1600 X 1200
    Hard Drives
    C: (OS and APPS) 512GB SSD
    D: (data) 1TB SATA
    PSU
    360W
    Case
    DELL OE
    Cooling
    Noctua NF-A9 PWM 92mm case fan and NH-D9L CPU Cooler with 92mm fan
    Keyboard
    Dell
    Mouse
    Logitech M705
    Internet Speed
    500Mbps DWN 120Mbps UP
    Browser
    FIREFOX- once in a great while will use EDGE
    Antivirus
    MS
    Other Info
    The case fan and CPU cooler were after purchase upgrades...the i7 cpu runs hot and the OE solution can best be described as marginal when CPU intensive apps are used.
    ALSO added VRM and SSD passive heatsinks.
Found one-
PROTON VPN (freeware version)----so far
The PROTON services to be precise
I have simply deleted the app from my desktop (REVO Uninstaller)
FWIW-I seldom use that app in fact I can't recall the last time I use it.
 

My Computer

System One

  • OS
    WIN11 HOME Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
    Motherboard
    Dell OE
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 SUPER
    Sound Card
    Realtek Audio (on board)
    Monitor(s) Displays
    (2) DELL 2007FP
    Screen Resolution
    1600 X 1200
    Hard Drives
    C: (OS and APPS) 512GB SSD
    D: (data) 1TB SATA
    PSU
    360W
    Case
    DELL OE
    Cooling
    Noctua NF-A9 PWM 92mm case fan and NH-D9L CPU Cooler with 92mm fan
    Keyboard
    Dell
    Mouse
    Logitech M705
    Internet Speed
    500Mbps DWN 120Mbps UP
    Browser
    FIREFOX- once in a great while will use EDGE
    Antivirus
    MS
    Other Info
    The case fan and CPU cooler were after purchase upgrades...the i7 cpu runs hot and the OE solution can best be described as marginal when CPU intensive apps are used.
    ALSO added VRM and SSD passive heatsinks.
Follow-up
This went quicker than expected
From the list of 23 SERVICES listed during the CLEAN BOOT the following have been pin-pointed as the cause(s) of my freeze issue--
PROTON VPN -As noted in an earlier post
MAXX AUDIO PRO
WAVE AUDIO (bundled in the MAXX AUDIO PRO suite Dell installs on their PC's)
I deleted the PROTON VPN and MAXX AUDIO PRO software
I deleted the SERVICES for the WAVE AUDIO(didn't go away with the deletion of the MAXX AUDIO PRO)
My desktop is back to a NORMAL BOOT-UP and running properly
AGAIN- a huge THANK-YOU to all who took the time to offer advice and insights
I even learned a few new things!
 

My Computer

System One

  • OS
    WIN11 HOME Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
    Motherboard
    Dell OE
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 SUPER
    Sound Card
    Realtek Audio (on board)
    Monitor(s) Displays
    (2) DELL 2007FP
    Screen Resolution
    1600 X 1200
    Hard Drives
    C: (OS and APPS) 512GB SSD
    D: (data) 1TB SATA
    PSU
    360W
    Case
    DELL OE
    Cooling
    Noctua NF-A9 PWM 92mm case fan and NH-D9L CPU Cooler with 92mm fan
    Keyboard
    Dell
    Mouse
    Logitech M705
    Internet Speed
    500Mbps DWN 120Mbps UP
    Browser
    FIREFOX- once in a great while will use EDGE
    Antivirus
    MS
    Other Info
    The case fan and CPU cooler were after purchase upgrades...the i7 cpu runs hot and the OE solution can best be described as marginal when CPU intensive apps are used.
    ALSO added VRM and SSD passive heatsinks.
Glad you got it sorted
 

My Computer

System One

  • OS
    Windows 11 Pro 64 bit 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 77000 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gamiong keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
WAVE AUDIO (bundled in the MAXX AUDIO PRO suite Dell installs on their PC's)
Glad also that you are able to get back to normal.
One question. Do you have any other audio program(s) installed that will adjust/control the sound on
your PC?
 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
Yes- REALTEK
everything on the desktop works as it should
 

My Computer

System One

  • OS
    WIN11 HOME Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
    Motherboard
    Dell OE
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 SUPER
    Sound Card
    Realtek Audio (on board)
    Monitor(s) Displays
    (2) DELL 2007FP
    Screen Resolution
    1600 X 1200
    Hard Drives
    C: (OS and APPS) 512GB SSD
    D: (data) 1TB SATA
    PSU
    360W
    Case
    DELL OE
    Cooling
    Noctua NF-A9 PWM 92mm case fan and NH-D9L CPU Cooler with 92mm fan
    Keyboard
    Dell
    Mouse
    Logitech M705
    Internet Speed
    500Mbps DWN 120Mbps UP
    Browser
    FIREFOX- once in a great while will use EDGE
    Antivirus
    MS
    Other Info
    The case fan and CPU cooler were after purchase upgrades...the i7 cpu runs hot and the OE solution can best be described as marginal when CPU intensive apps are used.
    ALSO added VRM and SSD passive heatsinks.
Yes- REALTEK
everything on the desktop works as it should
Good to hear. Thanks for letting us know that you got things sorted out.

You might want to take a look at this little program for additional sound
effects:it's free and it seems lots of members are using it as well.

 

My Computers

System One System Two

  • OS
    windows 11 22631.3447
    Computer type
    Laptop
    Manufacturer/Model
    MSI Raider GE76
    CPU
    Core i9 12th gen 12900HK 2.9 MHz
    Motherboard
    MSI
    Memory
    32 Gigs DDR5-4800
    Graphics Card(s)
    nVidia RTX 3070 Ti / 8 Gigs DDR6
    Sound Card
    DYNAUDIO - Klipsch 2.1 THX - Sound Effects by Nahimic 3
    Monitor(s) Displays
    17.3" 1920 x 1080 360 Hz 3 ms, IPS / Connected to MSI 32 inch curved @ 165 Hz
    Screen Resolution
    1920 x 1080 / Both
    Hard Drives
    Samsung 990 Pro 2TB (OS) - Solidigm P41 2TB (Storage)
    PSU
    280 watts
    Case
    MSI GE series
    Cooling
    internal
    Keyboard
    Steelseries
    Mouse
    G903 Lightspeed
    Internet Speed
    1000 Mbps
    Browser
    Firefox / Opera GX- Do not like Edge
    Antivirus
    Malwarebytes'
    Other Info
    just ask.
  • Operating System
    Windows 10 22H2
    Computer type
    Laptop
    Manufacturer/Model
    MSI GT73 7RE VR Titan
    CPU
    Intel Core i7 7820HK 2.9 Ghz
    Motherboard
    MSI
    Memory
    16 Gigs DDR4 2400 Mhz
    Graphics card(s)
    nVidia 1070 8GB RAM
    Sound Card
    DYNAUDIO / Nahimic 2
    Monitor(s) Displays
    IPS / 120HZ
    Screen Resolution
    1920x1080P
    Hard Drives
    Samsung NVME EVO 970 1TB / Samsung SSD (SATA) 1TB
    PSU
    240 watts
    Case
    MSI
    Cooling
    Internal
    Mouse
    Logitech G903 Lightspeed
    Keyboard
    Steelseries
    Internet Speed
    1 Gb/s
    Browser
    Firefox / Vivaldi
    Antivirus
    MalwareBytes'
    Other Info
    none.
  • Like
Reactions: Lou
Good to hear. Thanks for letting us know that you got things sorted out.

You might want to take a look at this little program for additional sound
effects:it's free and it seems lots of members are using it as well.

I forget who recommended FxSound to me but ever since they did I have been using it on both of my desktops.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
NICE little app--THANK-YOU!
 

My Computer

System One

  • OS
    WIN11 HOME Version 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    DELL XPS 8940
    CPU
    11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz 2.50 GH
    Motherboard
    Dell OE
    Memory
    32GB
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 SUPER
    Sound Card
    Realtek Audio (on board)
    Monitor(s) Displays
    (2) DELL 2007FP
    Screen Resolution
    1600 X 1200
    Hard Drives
    C: (OS and APPS) 512GB SSD
    D: (data) 1TB SATA
    PSU
    360W
    Case
    DELL OE
    Cooling
    Noctua NF-A9 PWM 92mm case fan and NH-D9L CPU Cooler with 92mm fan
    Keyboard
    Dell
    Mouse
    Logitech M705
    Internet Speed
    500Mbps DWN 120Mbps UP
    Browser
    FIREFOX- once in a great while will use EDGE
    Antivirus
    MS
    Other Info
    The case fan and CPU cooler were after purchase upgrades...the i7 cpu runs hot and the OE solution can best be described as marginal when CPU intensive apps are used.
    ALSO added VRM and SSD passive heatsinks.
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