Solved Need to Remove, then Update MS Store app


Mark Phelps

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I recently upgraded my Realtek HD Audio drivers, and since this version no longer comes with the Realtek Audio Manager, I downloaded and installed the Realtek Audio Console from the MS Store. Then today, I saw that an update was offered, so I updated the MS Store app to the latest version -- v1.41.294.0.

But now, I want to update my Realtek drivers again and when I do that, it seems to "break" the MS Store app, as launching it then never opens the black window with the controls but instead, a blue window opens with a circle of dots that rotates endlessly and never stops.

So, I am looking for a way to Remove the MS Store app, update the drivers, and then reinstall the MS Store app. The MS Store page provide no remove or uninstall option and since this is the latest version, no Update option, either.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb
Uninstall for the store is grayed out for me. I don't know if it's grayed out for everyone. The Uninstall option may be listed for you under advanced options. If not you can repair or reset it. If you're able to uninstall it I have also included the tutorial how to reinstall it..

settings>apps>installed apps>Microsoft Store>click 3 dots to far right side>advanced options
See if repair works. If it doesn't try reset.

 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
I phrased my question badly as I do not want to remove the MS Store app itself, instead, I want to remove the Realtek Audio Console app that the store installs.

UPDATE: I ran across this again after doing a clean-install and what worked was going into Apps and doing a RESET of this app.

So, I am marking this as solved -- for that app, not for the MS Store itself.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb

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