Solved New Build Can't accept Windows 11

PenPusher · Dec 8, 2022

Do you have a pic showing bios settings

hsehestedt · Dec 8, 2022

A suggestion:

If you have not done so already, please run the Windows 11 Installation Assistant from here:

If nothing else, it should at least tell you why it does not seem to think your system is ready for Windows 11.

As far as I can think of off the top of my head, the requirements it looks for are:

1) Sufficient storage space
2) Sufficient RAM
3) A version 2.0 TPM
4) A system capable of secure boot (does not need to be enabled, just capable of secure boot)
5) A supported CPU

From what is described so far, it sounds like you meet all these requirements, so the only other thing that I can think of is some incompatible piece of hardware for which a blocking hold has been placed on installation. Would be interesting to see if the assistant provides any more info to you.

EDIT: If you are doing a clean install, you won't be able to do this. In that case, would you be able to snap a pic (maybe using phone) of the error screen you are seeing?

ShamrockRig · Dec 8, 2022

open up run , type tpm.msc and hit Enter should show this
What does it show for you?

NavyLCDR · Dec 8, 2022

ShamrockRig said:
open up run , type tpm.msc and hit Enter should show this
What does it show for you?
View attachment 47122

That's kind of hard to do on a system that has no OS installed on it.

Bree · Dec 8, 2022

hsehestedt said:
please run the Windows 11 Installation Assistant....

ShamrockRig said:
open up run , type tpm.msc and hit Enter....

You have both missed the fact that the OP has no OS installed yet on this machine. Anything that is to be run can only be run while booting from the install usb. WhyNotWin11 is one that can be run in this way as per my post #14.

hsehestedt · Dec 8, 2022

I noted in my last response the things that Windows installation looks for. If you simply cannot determine what requirement is not being met, you could do this:

Start an installation of Windows that bypasses all of those system requirements, but don't actually install it. Let me explain ....

When you perform a clean install of Windows, it performs the compliance checks very early on. If requirements are not met, it will tell you before it actually starts installation to your HDD / SSD. We could perform actions that bypass all those requirements right at the start of Windows setup. If setup gets to the point where it asks you what disk you wish to install Windows to, then we know for sure that the problem was that one of those requirements were not met. If it still refuses to install, then the problem is something else.

With that in mind, you could do this:

1) Boot from your Windows installation media.

2) At the very first static screen (where installation pauses and asks for information like language, etc.) press SHIFT + F10. This will result in a command prompt being opened.

3) At the command prompt, run these commands:

Code:

reg add HKLM\System\Setup\LabConfig /v BypassTPMCheck /t reg_dword /d 0x00000001 /f
reg add HKLM\System\Setup\LabConfig /v BypassSecureBootCheck /t reg_dword /d 0x00000001 /f
reg add HKLM\System\Setup\LabConfig /v BypassRAMCheck /t reg_dword /d 0x00000001 /f
reg add HKLM\System\Setup\LabConfig /v BypassStorageCheck /t reg_dword /d 0x00000001 /f
reg add HKLM\System\Setup\LabConfig /v BypassCPUCheck /t reg_dword /d 0x00000001 /f

EDIT: TIP - After you enter one of the above commands, just hit the UP arrow key and change the one word that changes in each command. This way you don't have to type all the lines from scratch.
END TIP

This sets a bypass for the Windows 11 specific requirements.

4) Close the command prompt and continue with the installation up to the point where the disks in the system are shown. If you get to this point, then one of the items that we bypassed was the cause of the problem since it would normally complain before it got to this screen.

5) If you want to narrow down which one of the five items we bypassed was the source of the problem, then repeat the above procedure, but enter ONLY ONE of the above commands at the command prompt. If setup fails to get to the screen where the disks are shown, then the line you entered was not the correct one. Try again with the next item in the list until you get to the one that does not fail.

One more final thought: There is one other possibility. It's possible that in order to see your drive(s), the system may need you to load a driver. If you are getting to the screen where disks should be displayed but none are present, then this is the case. However, that screen should tell you that no storage was found, and you have not indicated that this is what is happening, so I have dismissed that as a possibility up until now.

PenPusher · Dec 8, 2022

Bree said:
You have both missed the fact that the OP has no OS installed yet on this machine. Anything that is to be run can only be run while booting from the install usb. WhyNotWin11 is one that can be run in this way as per my post #14.

ShamrockRig · Dec 8, 2022

Bree said:
You have both missed the fact that the OP has no OS installed yet on this machine. Anything that is to be run can only be run while booting from the install usb. WhyNotWin11 is one that can be run in this way as per my post #14.

He did mention about installing win 11 on another ssd on another pc and then putting that into the one in question so its still valid if he does so.

friendlyphil · Dec 8, 2022

I tried running the Installation Assistant from a thumb drive. No luck. The only reponse I get when I try to install Win11 is a message right after I type the installation code. It tells me I do not meet the requirements for Win11. I can get no further. I will post a bunch of pictures of the BIOS settings and maybe that will help.

cereberus · Dec 8, 2022

OP could clean install W10 and then try and upgrade. Then we would have an OS to do further tests.

friendlyphil · Dec 8, 2022

Here are some screenshots. When I try to enable Intel Platform Trust Technology in the BIOS, it does not accept that. Each time I save and exit, it comes up disabled.
I appreciate everyone's help on this. And I emphasize, I have little expertise here.

hsehestedt · Dec 8, 2022

friendlyphil said:
I tried running the Installation Assistant from a thumb drive. No luck. The only reponse I get when I try to install Win11 is a message right after I type the installation code. It tells me I do not meet the requirements for Win11. I can get no further. I will post a bunch of pictures of the BIOS settings and maybe that will help.

Could you clarify what you mean by "the installation code"? Also, a screenshot of the entire screen with the error showing might be helpful.

hsehestedt · Dec 8, 2022

So, let's go back to a much earlier post of mine. I noted that you should update the BIOS a long ways back in this thread. You are running an ancient version of the BIOS from BEFORE the critical vulnerability was fixed AND before the BIOS was set to automatically configure for Win 11 support. Before you go any further I would strongly suggest updating to the latest version to address these issues, then reassess where you stand.

friendlyphil · Dec 8, 2022

I meant the product key.
I will update the BIOS. I've never done that and am nervous about it.

bobkn · Dec 8, 2022

friendlyphil said:
I meant the product key.
I will update the BIOS. I've never done that and am nervous about it.

Looking at the support page for your motherboard, BIOS F5 made enabling PTT the default. I presume that newer ones will include that. (Updates are usually cumulative.) That may fix things for you.

There is a small risk that the BIOS update will cause problems, but it's unlikely. IF you could connect the PC to a UPS (uninterruptable power supply) during the BIOS flash, that would eliminate one unlikely potential problem.

friendlyphil · Dec 8, 2022

I just tried to run the QFlash. It told me "Can't find file"

SIW2 · Dec 8, 2022

I think ptt is under the bios tab called "peripherals" on gigabyte mobos.

SIW2 · Dec 8, 2022

I just tried to run the QFlash. It told me "Can't find file"

The usual way is to put the bios file on a fat32 usb stick, then navigate to it. Some gigabyte bios can also find it on ntfs devices, but use fat32 in case your current bios can't.

extract the zip and put the Z590UD.F7a file on the root of the fat32 usb so it is easier to navigate to.

friendlyphil · Dec 8, 2022

The HDD is clean, never used. There is no OS installed.

SIW2 · Dec 8, 2022

ptt might be like this in your bios

Solved New Build Can't accept Windows 11

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