YesAnother idea. Are there any 'unknown' devices in Device Manager? Or devices with a yellow triangle?
Let's keep trying so you don't have to return it.
Attachments
My Computer
System One
-
- OS
- W11
- Computer type
- Laptop
- Manufacturer/Model
- HP
New laptop no WIFI found
- Thread starter Mayfly
- Start date
- Local time
- 8:08 PM
- Posts
- 1,642
- Location
- The Highlands of Scotland
- OS
- 11 Pro 23H2 OS build 22631.3374
Bingo! Try uninstalling that device AND this time also tick the box 
then reboot.
then reboot.My Computers
System One System Two
-
- OS
- 11 Pro 23H2 OS build 22631.3374
- Computer type
- Laptop
- Manufacturer/Model
- Acer Swift SF114-34
- CPU
- Pentium Silver N6000 1.10GHz
- Memory
- 4GB
- Screen Resolution
- 1920 x 1080
- Hard Drives
- SSD
- Cooling
- fanless
- Internet Speed
- 13Mbps
- Browser
- Brave, Edge or Firefox
- Antivirus
- Webroot Secure Anywhere
- Other Info
- System 3
ASUS T100TA Transformer
Processor Intel Atom Z3740 @ 1.33GHz
Installed RAM 2.00 GB (1.89 GB usable)
System type 32-bit operating system, x64-based processor
Edition Windows 10 Home
Version 22H2 build 19045.3570
-
- Operating System
- Windows 11 Pro 23H2 22631.2506
- Computer type
- Laptop
- Manufacturer/Model
- HP Mini 210-1090NR PC (bought in late 2009!)
- CPU
- Atom N450 1.66GHz
- Memory
- 2GB
- Local time
- 8:08 PM
- Posts
- 1,642
- Location
- The Highlands of Scotland
- OS
- 11 Pro 23H2 OS build 22631.3374
In case I have to go, here's a video which may help. Just save it for later or bookmark/add to favourites.
Also, please fill in your computer details under Ststem Specs in your profile.
How to Identify an Unknown Device in Device Manager -
How to Identify an Unknown Device in Device Manager Get free computer help with computer problems like malware removal, backup and restore windows or remove ransomware
briteccomputers.co.uk
Also, please fill in your computer details under Ststem Specs in your profile.
My Computers
System One System Two
-
- OS
- 11 Pro 23H2 OS build 22631.3374
- Computer type
- Laptop
- Manufacturer/Model
- Acer Swift SF114-34
- CPU
- Pentium Silver N6000 1.10GHz
- Memory
- 4GB
- Screen Resolution
- 1920 x 1080
- Hard Drives
- SSD
- Cooling
- fanless
- Internet Speed
- 13Mbps
- Browser
- Brave, Edge or Firefox
- Antivirus
- Webroot Secure Anywhere
- Other Info
- System 3
ASUS T100TA Transformer
Processor Intel Atom Z3740 @ 1.33GHz
Installed RAM 2.00 GB (1.89 GB usable)
System type 32-bit operating system, x64-based processor
Edition Windows 10 Home
Version 22H2 build 19045.3570
-
- Operating System
- Windows 11 Pro 23H2 22631.2506
- Computer type
- Laptop
- Manufacturer/Model
- HP Mini 210-1090NR PC (bought in late 2009!)
- CPU
- Atom N450 1.66GHz
- Memory
- 2GB
- Local time
- 8:08 PM
- Posts
- 3,787
- OS
- Win 11 Pro &
.
My Computers
System One System Two
-
- OS
- Win 11 Pro & .
- Computer type
- Laptop
- Manufacturer/Model
- ASUS VivoBook
- CPU
- AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
- Motherboard
- ASUSTeK COMPUTER INC. X509DA (FP5)
- Memory
- 12GB
- Graphics Card(s)
- RX Vega 10 Graphics
- Monitor(s) Displays
- Generic PnP Monitor (1920x1080@60Hz)
- Screen Resolution
- 1920x1080@60Hz
- Hard Drives
- Samsung SSD 970 EVO Plus 2TB NVMe 1.3
- Internet Speed
- 25 Mbps
- Browser
- Edge
- Antivirus
- Defender
-
- Operating System
- Windows 11
- Computer type
- Laptop
- Manufacturer/Model
- ACER NITRO
- CPU
- AMD Ryzen 7 5800H / 3.2 GHz
- Motherboard
- CZ Scala_CAS (FP6)
- Memory
- 32 GB DDR4 SDRAM 3200 MHz
- Graphics card(s)
- NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
- Sound Card
- Realtek Audio. NVIDIA High Definition Audio
- Monitor(s) Displays
- 15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
- Screen Resolution
- 1920 x 1080 (Full HD)
- Hard Drives
- Samsung 970 Evo Plus 2TB NVMe M.2
- PSU
- 180 Watt, 19.5 V
- Mouse
- Lenovo Bluetooth
- Internet Speed
- 25 Mbps
- Browser
- Edge
- Antivirus
- Defender
- Local time
- 8:08 PM
- Posts
- 1,642
- Location
- The Highlands of Scotland
- OS
- 11 Pro 23H2 OS build 22631.3374
But he has no internet, so he can't download it! And you are referring to a different model which may have different drivers.
My Computers
System One System Two
-
- OS
- 11 Pro 23H2 OS build 22631.3374
- Computer type
- Laptop
- Manufacturer/Model
- Acer Swift SF114-34
- CPU
- Pentium Silver N6000 1.10GHz
- Memory
- 4GB
- Screen Resolution
- 1920 x 1080
- Hard Drives
- SSD
- Cooling
- fanless
- Internet Speed
- 13Mbps
- Browser
- Brave, Edge or Firefox
- Antivirus
- Webroot Secure Anywhere
- Other Info
- System 3
ASUS T100TA Transformer
Processor Intel Atom Z3740 @ 1.33GHz
Installed RAM 2.00 GB (1.89 GB usable)
System type 32-bit operating system, x64-based processor
Edition Windows 10 Home
Version 22H2 build 19045.3570
-
- Operating System
- Windows 11 Pro 23H2 22631.2506
- Computer type
- Laptop
- Manufacturer/Model
- HP Mini 210-1090NR PC (bought in late 2009!)
- CPU
- Atom N450 1.66GHz
- Memory
- 2GB
- Local time
- 8:08 PM
- Posts
- 3,787
- OS
- Win 11 Pro & .
Check post #14, clearly states
HP Envy Laptop 17-cr0503sa (6L7R4EA)
It's either an Intel or MediaTek driver. See list. Use another PC to download both wifi drivers, transfer to flash drive and try both for Windows 22H2 if the name of the card unknown.
My Computers
System One System Two
-
- OS
- Win 11 Pro & .
- Computer type
- Laptop
- Manufacturer/Model
- ASUS VivoBook
- CPU
- AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
- Motherboard
- ASUSTeK COMPUTER INC. X509DA (FP5)
- Memory
- 12GB
- Graphics Card(s)
- RX Vega 10 Graphics
- Monitor(s) Displays
- Generic PnP Monitor (1920x1080@60Hz)
- Screen Resolution
- 1920x1080@60Hz
- Hard Drives
- Samsung SSD 970 EVO Plus 2TB NVMe 1.3
- Internet Speed
- 25 Mbps
- Browser
- Edge
- Antivirus
- Defender
-
- Operating System
- Windows 11
- Computer type
- Laptop
- Manufacturer/Model
- ACER NITRO
- CPU
- AMD Ryzen 7 5800H / 3.2 GHz
- Motherboard
- CZ Scala_CAS (FP6)
- Memory
- 32 GB DDR4 SDRAM 3200 MHz
- Graphics card(s)
- NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
- Sound Card
- Realtek Audio. NVIDIA High Definition Audio
- Monitor(s) Displays
- 15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
- Screen Resolution
- 1920 x 1080 (Full HD)
- Hard Drives
- Samsung 970 Evo Plus 2TB NVMe M.2
- PSU
- 180 Watt, 19.5 V
- Mouse
- Lenovo Bluetooth
- Internet Speed
- 25 Mbps
- Browser
- Edge
- Antivirus
- Defender
- Local time
- 8:08 PM
- Posts
- 332
- OS
- WIN 10 Pro
He seems to have Bluetooth so could download on a phone or other device and transfer it.
My Computer
System One
-
- OS
- WIN 10 Pro
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