Solved Newbie Here, Forgive my lack of knowledge


terryo

New member
Local time
2:11 AM
Posts
3
OS
Windows 11 Home
I had to buy a computer real fast the other day because I was pressed for time to get back online for my remote job and I bought a Lenovo laptop.
After a few days it got slower, and slower, and slower . . . weird things happened, like pressing "Enter" 3 times to create 3 new lines in Notepad actually closed Notepad. and the graphics definitely did not keep up with the second monitor I plugged in, an older small LG brand.

Finally it almost totally froze so I reset Windows back to the beginning and it is working again, for now.

Any thoughts?

lmall-for-total-gun-controland-trusting-the-government-to-protect-2701418.png
 

My Computer

System One

  • OS
    Windows 11 Home
    Manufacturer/Model
    Gateway
    CPU
    11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 G
    Memory
    8.00 GB (7.75 GB usable)
    Browser
    Chrome, Edge

glasskuter

Well-known member
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1:11 AM
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2,223
Location
The Lone Star State of Texas
OS
Windows 11 Pro 21H2 22000.832
Welcome to the forum.
The first thing that jumps out at me looking at those specs is the sad amount of ram. IMO 8 gb is absolute minimum for 11. 16 gb or more is preferable. 4gb will not cut it if you intend to do much with the laptop. To give you an example, as I type this post, mine is using 7 gb of my equipped 32 gb of ram. All I have open is Firefox with one tab and an explorer window. Background processes are using a good chunk of it.
For them to sell a device with 4 gb of ram these days is a travesty to the buyers.

You can see how much ram you are using by right clicking on start, select task manager, click performance tab at top.

If you are within the return window, I would reset it to factory again to remove your personal info and take it back. If not, your only option is to add more ram (if the laptop provides a slot to do so. You may have bought one where the equipped ram is soldered to the motherboard and no addon slot is available) Post the exact model of the laptop and I can try to find that info for you.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.832
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

terryo

New member
Thread Starter
Local time
2:11 AM
Posts
3
OS
Windows 11 Home
If you are within the return window, I would reset it to factory and take it back

Bingo. My thoughts exactly. Thanks.
 

My Computer

System One

  • OS
    Windows 11 Home
    Manufacturer/Model
    Gateway
    CPU
    11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 G
    Memory
    8.00 GB (7.75 GB usable)
    Browser
    Chrome, Edge

glasskuter

Well-known member
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Local time
1:11 AM
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2,223
Location
The Lone Star State of Texas
OS
Windows 11 Pro 21H2 22000.832
I promise you if you spend extra to get a better equipped laptop from the get-go, you will save yourself a lot of grief in the long run. Go for at least 16 gb ram and make sure your ssd is large enough for your storage needs. Take into consideration the ssd has to always have enough space to handle windows version updates that create a windows.old folder. As far as graphics, how you use your system would be the deciding factor whether or not you would need an addon graphics card. (what apps do you use, are you a gamer, etc) Also pay attention to the processing speed. 2.5ghz or above.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.832
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

terryo

New member
Thread Starter
Local time
2:11 AM
Posts
3
OS
Windows 11 Home
I promise you if you spend extra to get a better equipped laptop from the get-go, you will save yourself a lot of grief in the long run. Go for at least 16 gb ram and make sure your ssd is large enough for your storage needs. Take into consideration the ssd has to always have enough space to handle windows version updates that create a windows.old folder. As far as graphics, how you use your system would be the deciding factor whether or not you would need an addon graphics card. (what apps do you use, are you a gamer, etc) Also pay attention to the processing speed. 2.5ghz or above.

Okay, I exchanged it for a Gateway. 8 gig of ram was the biggest they had in stock.

system.jpg
 

My Computer

System One

  • OS
    Windows 11 Home
    Manufacturer/Model
    Gateway
    CPU
    11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 G
    Memory
    8.00 GB (7.75 GB usable)
    Browser
    Chrome, Edge

glasskuter

Well-known member
Pro User
VIP
Local time
1:11 AM
Posts
2,223
Location
The Lone Star State of Texas
OS
Windows 11 Pro 21H2 22000.832
Fyi- so that you'll know for the future, the documentation should tell you if you can add to the ram and what kind it takes. It's usually in system specs under 'memory'.
If the paperwork that came with it doesn't list specs you can find it through Gateway. You can also go to crucial.com and run their scanner.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 22000.832
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

NavyLCDR

Well-known member
Power User
VIP
Local time
11:11 PM
Posts
951
OS
Windows 11
If it has a hard disk drive running the OS - upgrading to an SSD is always a huge improvement.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!

zbook

Well-known member
Power User
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Local time
1:11 AM
Posts
1,122
OS
Windows 10
Run the Crucial scanner to get a general idea of upgrade options for Drive and RAM.


Post the results URL / link into this thread.


Once you've got the operating system, drivers, and applications setup with your preferences consider making free backup images.

Then if the unexpected happens you can restore an image.

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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