No dump file being created


Morph000

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For the past few weeks I've been getting BSOD's, mainly unexpected_store_exception (0x154).
CrystalDiskInfo says SSD 100% fine, external HDD fine too.
No memory issues, SFC fine, DISM fine etc.
But before we look at that, a more basic issue rears it's head - no DMP files are being created.
Everything looks right - loads of space, right location etc..
Now, over on techbloat they say to check if Windows Debugging Service (or related service) is running.
I don't seem to have it!
So that's question 1 - what is this service called if not "Windows Debugging Service"?
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    LG
    CPU
    i7 Ultra
    Memory
    16GB
    Graphics Card(s)
    Intel
    Sound Card
    Intel Realtek
    Monitor(s) Displays
    Laptop 17" & TB4 Dell 27" QHD Ultrasharp w/integral TB4 hub
    Screen Resolution
    2560x1600
    Hard Drives
    1TB SSD, 5 external WDs
    Mouse
    Logitech Master MX 3S
    Browser
    Vivaldi
    Antivirus
    Kaspersky Premium Suite
BSOD's often can be troubleshooted without debugging dump files.


1) Please run the V2 log collector > post a share link





2) Open event viewer > system > post a share link



3) Open event viewer > application > post a share link


 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
At this stage, as posted, I'm interested in systematically resolving the problems.
For step 1, I need to know WHY dump files aren't being created. we can get to the errors later.
My service philosophy has always been "fix the obvious, worry about what's left after that".
eg. a lot of sites say UAC needs to be on.
WHY ? Why does Windows needs UAC to write to the Windows folder?
It's the operating system, it has all the privileges already, or at least should have.
Or disable Secure Boot. WHY!!??
People suggest it but can't explain W-H-Y.

I think it's a case of clutching at straws or the software equivalent of the automotive parts cannon. :cool:
Someone somewhere post what they think is the fix and 10,000 forums, blog and sites regurgitate it blindly.
Gotta love the internet.!
Rant over.
Yes, I'm old and tetchy and W11 frustrates me too much.:mad:
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    LG
    CPU
    i7 Ultra
    Memory
    16GB
    Graphics Card(s)
    Intel
    Sound Card
    Intel Realtek
    Monitor(s) Displays
    Laptop 17" & TB4 Dell 27" QHD Ultrasharp w/integral TB4 hub
    Screen Resolution
    2560x1600
    Hard Drives
    1TB SSD, 5 external WDs
    Mouse
    Logitech Master MX 3S
    Browser
    Vivaldi
    Antivirus
    Kaspersky Premium Suite
This co-pilot link answers why dump files are not being created and gives possible solutions. As it says, some crashes or hangs don't trigger dumps unless specifically configured. It is an interactive link. You can pick it up yourself and describe your own pertinent situation in the box at the end. It will tell you how to configure dump files for that situation..
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I've adjusted some settings as a result of a more detailed procedural understanding as below, so we'll see what happens.

Crash dump generation
Phase 1 of the system boot process allows the I/O manager to check the configured crash dump options
by reading the HKLM\SYSTEM\CurrentControlSet\Control\CrashControl registry key. If a dump
is configured, the I/O manager loads the crash dump driver (Crashdmp.sys) and calls its entry point.
The entry point transfers back to the I/O manager a table of control functions, which are used by the
I/O manager for interacting with the crash dump driver. The I/O manager also initializes the secure
encryption needed by the Secure Kernel to store the encrypted pages in the dump. One of the control
functions in the table initializes the global crash dump system. It gets the physical sectors (file extent)
where the page file is stored and the volume device object associated with it.
The global crash dump initialization function obtains the miniport driver that manages the physical
disk in which the page file is stored. It then uses the MmLoadSystemImageEx routine to make a copy
of the crash dump driver and the disk miniport driver, giving them their original names prefixed by the
dump_ string. Note that this implies also creating a copy of all the drivers imported by the miniport
driver.

The system also queries the DumpFilters value for any filter drivers that are required for writing to
the volume, an example being Dumpfve.sys, the BitLocker Drive Encryption Crashdump Filter driver. It
also collects information related to the components involved with writing a crash dump—including the
name of the disk miniport driver, the I/O manager structures that are necessary to write the dump, and
the map of where the paging file is on disk—and saves two copies of the data in dump-context structures.
The system is ready to generate and write a dump using a safe, noncorrupted path.
Indeed, when the system crashes, the crash dump driver (%SystemRoot%\System32\Drivers\
Crashdmp.sys) verifies the integrity of the two dump-context structures obtained at boot by performing
a memory comparison. If there’s not a match, it does not write a crash dump because doing so
would likely fail or corrupt the disk. Upon a successful verification match, Crashdmp.sys, with support
from the copied disk miniport driver and any required filter drivers, writes the dump information
directly to the sectors on disk occupied by the paging file, bypassing the file system driver and storage
driver stack (which might be corrupted or even have caused the crash).

During the boot process, the Session Manager (Smss.exe) checks the registry value HKLM\SYSTEM\
CurrentControlSet\Control\Session Manager\Memory Management\ExistingPageFiles for a list of existing
page files from the previous boot. It then cycles through the list, calling the function SmpCheckForCrashDump on each file present, looking
to see whether it contains crash dump data. It checks by searching the header at the top of each paging
file for the signature PAGEDUMP or PAGEDU64 on 32-bit or 64-bit systems, respectively. (A match indicates
that the paging file contains crash dump information.) If crash dump data is present, the Session
Manager then reads a set of crash parameters from the HKLM\SYSTEM\CurrentControlSet\Control\
CrashControl registry key, including the DumpFile value that contains the name of the target dump file
(typically %SystemRoot%\Memory.dmp, unless configured otherwise).
Smss.exe then checks whether the target dump file is on a different volume than the paging file.
If so, it checks whether the target volume has enough free disk space (the size required for the crash
dump is stored in the dump header of the page file) before truncating the paging file to the size of the
crash data and renaming it to a temporary dump file name. (A new page file will be created later when
the Session Manager calls the NtCreatePagingFile function.) The temporary dump file name takes the
format DUMPxxxx.tmp, where xxxx is the current low-word value of the system’s tick count (The system
attempts 100 times to find a nonconflicting value.) After renaming the page file, the system removes
both the hidden and system attributes from the file and sets the appropriate security descriptors to
secure the crash dump.
Next, the Session Manager creates the volatile registry key HKLM\SYSTEM\CurrentControlSet\
Control\CrashControl\MachineCrash and stores the temporary dump file name in the value DumpFile.

It then writes a DWORD to the TempDestination value indicating whether the dump file location is only
a temporary destination. If the paging file is on the same volume as the destination dump file, a temporary
dump file isn’t used because the paging file is truncated and directly renamed to the target dump
file name. In this case, the DumpFile value will be that of the target dump file, and TempDestination
will be 0.
Later in the boot, Wininit checks for the presence of the MachineCrash key, and if it exists, launches
the Windows Fault Reporting process (Werfault.exe) with the -k -c command-line switches (the k
flag indicates kernel error reporting, and the c flag indicates that the full or kernel dump should
be converted to a minidump). WerFault reads the TempDestination and DumpFile values. If the
TempDestination value is set to 1, which indicates a temporary file was used, WerFault moves the
temporary file to its target location and secures the target file by allowing only the System account
and the local Administrators group access. WerFault then writes the final dump file name to the
FinalDumpFileLocation value in the MachineCrash key.

It then writes a DWORD to the TempDestination value indicating whether the dump file location is only
a temporary destination. If the paging file is on the same volume as the destination dump file, a temporary
dump file isn’t used because the paging file is truncated and directly renamed to the target dump
file name. In this case, the DumpFile value will be that of the target dump file, and TempDestination
will be 0.

Later in the boot, Wininit checks for the presence of the MachineCrash key, and if it exists, launches
the Windows Fault Reporting process (Werfault.exe) with the -k -c command-line switches (the k
flag indicates kernel error reporting, and the c flag indicates that the full or kernel dump should
be converted to a minidump). WerFault reads the TempDestination and DumpFile values. If the
TempDestination value is set to 1, which indicates a temporary file was used, WerFault moves the
temporary file to its target location and secures the target file by allowing only the System account
and the local Administrators group access. WerFault then writes the final dump file name to the
FinalDumpFileLocation value in the MachineCrash key.

Courtesy Windows Internal Vol 2

Obviously more than just checking the basics...
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    LG
    CPU
    i7 Ultra
    Memory
    16GB
    Graphics Card(s)
    Intel
    Sound Card
    Intel Realtek
    Monitor(s) Displays
    Laptop 17" & TB4 Dell 27" QHD Ultrasharp w/integral TB4 hub
    Screen Resolution
    2560x1600
    Hard Drives
    1TB SSD, 5 external WDs
    Mouse
    Logitech Master MX 3S
    Browser
    Vivaldi
    Antivirus
    Kaspersky Premium Suite
Ok, one last shot at this.
V2 and events logs from today's "Critical process died".
Just one thing - C:\Windows security properties shows SYSTEM Permissions as "special permissions" rather than "full".
 

Attachments

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    LG
    CPU
    i7 Ultra
    Memory
    16GB
    Graphics Card(s)
    Intel
    Sound Card
    Intel Realtek
    Monitor(s) Displays
    Laptop 17" & TB4 Dell 27" QHD Ultrasharp w/integral TB4 hub
    Screen Resolution
    2560x1600
    Hard Drives
    1TB SSD, 5 external WDs
    Mouse
    Logitech Master MX 3S
    Browser
    Vivaldi
    Antivirus
    Kaspersky Premium Suite
Ok, one last shot at this.
V2 and events logs from today's "Critical process died".
Just one thing - C:\Windows security properties shows SYSTEM Permissions as "special permissions" rather than "full".


From post #2:

BSOD's often can be troubleshooted without debugging dump files.



The links in post #6 were copied and pasted in the active/ current thread.


BSOD forum posting instructions:

Before posting a BSOD thread, please read the instructions here: Blue/Black Screen of Death (BSOD) Posting Instructions
If you need to add new information, please make a new post in your initial BSOD thread. Please do not make an extra new thread.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Went for a whole week without a BSOD!!
Actually downloaded the Feb update today too and looked good.

But shortly after... BSOD - Critical Process Died (0xEF) again.
No dump file...
Ran V2 log collector. All the other usual fluff (SFC, HD Tune etc etc) run over and over before. No issues. No more time wasting with them!)
Maybe someone can see something in the V2 logs...
 

Attachments

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    Laptop
    Manufacturer/Model
    LG
    CPU
    i7 Ultra
    Memory
    16GB
    Graphics Card(s)
    Intel
    Sound Card
    Intel Realtek
    Monitor(s) Displays
    Laptop 17" & TB4 Dell 27" QHD Ultrasharp w/integral TB4 hub
    Screen Resolution
    2560x1600
    Hard Drives
    1TB SSD, 5 external WDs
    Mouse
    Logitech Master MX 3S
    Browser
    Vivaldi
    Antivirus
    Kaspersky Premium Suite
This thread was started on 09/15/25.



A second thread was started on 01/21/26:




Then a post was made on 01/29/2026 into this older thread.



Please continue in this thread:



Update the progress with post #13.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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