No email program has been associated


lorraineg57

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it doesn't matter what email program I set as default. I've tried outlook, Gmail (installed as app), bluemail. I always get this error. I've reset the default, changed the default.
 

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Critical issue: what program is giving that message? It is looking for an Installed E-Mail Client such as Outlook [not outlook.com], Thunderbird, the now-discontinued IncrediMail, OE Classic, eMClient, etc.

Outlook.com, Hotmail and Gmail are Webmail.
 

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What version and Build of Windows 11 is installed?
 

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    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
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    Intel® Core™ Ultra 7 - 255H processor
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    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
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    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
    Hard Drives
    1TB SSD
Critical issue: what program is giving that message? It is looking for an Installed E-Mail Client such as Outlook [not outlook.com], Thunderbird, the now-discontinued IncrediMail, OE Classic, eMClient, etc.

Outlook.com, Hotmail and Gmail are Webmail.
I tried outlook and Bluemail as well.
 

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lenova
He means what are you trying to do when you actually receive the message in your post title.

For example, are you clicking on a mail link on web page, trying to reply to an email inside an email client (program), ... ?
 

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    Dell Latitude E5470
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If you have Thunderbird installed then do you see as shown on photo in Settings>Apps>Default apps>Thunderbird?

TB.png
 

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    GMKtec K11
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    Windows 11 HomeIntel® Core™ Ultra 7 - 255H processor16 GB LPDDR5 SDRAMIntel Arc 140T onboard graphics
    Operating System
    Windows 11 Home
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    Manufacturer/Model
    ASUS Zenbook 14 OLED 14" Laptop - UX3405CA-QL192W
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    Intel® Core™ Ultra 7 - 255H processor
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    16 GB LPDDR5 SDRAM
    Graphics card(s)
    Intel Arc 140T onboard graphics
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    1920 x 1200 (16:10 WUXGA resolution) OLED Touchscreen
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    1TB SSD
What version of Outlook do you have installed?
 

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    Chrome
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He means what are you trying to do when you actually receive the message in your post title.

For example, are you clicking on a mail link on web page, trying to reply to an email inside an email client (program), ... ?
right clicking on a file in file explorer>more options>send to>mail recipient
 

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win11 home
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win11 home
Computer type
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lenova
If you have Thunderbird installed then do you see as shown on photo in Settings>Apps>Default apps>Thunderbird?

I don't have thunderbird
 

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1.2023.1114.100
Where did you get that number, mine for example is Microsoft® Outlook® LTSC MSO (Version 2401 Build 16.0.17130.20000) 64-bit, Is this the store app version?
 

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    Custom Build
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    Intel XEON E5-2699 v3
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    NVIDIA GeForce GTX 1080 Ti
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    ACER X34 Predator
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    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
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    GameMax Pro
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    Fractal Design
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    Corsair H110iGT + 6 140mm Fans
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    Corsair K4
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    G-Skill G502
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    300MBs
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    OEM
    Other Info
    ASUS RT-AC87U Router
  • At a glance

    25H2 26200.50748GB
    Operating System
    25H2 26200.5074
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X555LA
    Memory
    8GB
    Browser
    Chrome
    Antivirus
    OEM
Where did you get that number, mine for example is Microsoft® Outlook® LTSC MSO (Version 2401 Build 16.0.17130.20000) 64-bit, Is this the store app version?
1701658633799.png
I must be looking in the wrong place. I don't want to use outlook anyway, I just set it as the default to see if I'd still get the error.
 

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win11 home
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win11 home
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lenova
Which email application would you like to use?
 

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    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
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    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
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    Realtek® ALC1220 Codec
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    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
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    3x 3840 x 2160
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    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
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    Logitech MX Master 3S | MX Master 3 for Business
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    Operating System
    ChromeOS Flex Dev Channel (current)
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    Manufacturer/Model
    Dell Latitude E5470
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    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
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    Dell
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    16 GB
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    Intel(R) HD Graphics 520
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    Intel(R) HD Graphics 520 + RealTek Audio
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    Dell laptop display 15"
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    1920 * 1080
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    Toshiba 128GB M.2 22300 drive
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    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
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Which email application would you like to use?
I've used outlook, bluemail, right now I'm using gmail but so far not loving it. My only requirement is that it work across platforms on all my devices. I've tried using them all as the default. It still doesn't work.
 

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win11 home
OS
win11 home
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lenova
I just tried your exact method. It asks me to create a profile in Outlook (the one that comes with Microsoft Office, not the personal Windows Mail that is now called Outlook (new)).

Screenshot 2023-12-04 193418.png

I then checked the default apps in Windows Settings. Sure enough, I'm set up for Outlook as my default mail client.


Screenshot 2023-12-04 193305.png

Notice, in green, it says Outlook - not Outlook (new).

I then set Windows Mail as the default mail program, and look at the .msg item - still says Outlook.

Finally, I tried to change the defaults for .msg - it does not recognize Thunderbird, Windows Mail, the Outlook (new), and I suspect many other programs. This seems to be hardcoded to look for Outlook (from Office).

Screenshot 2023-12-04 193325.png

However, as with most file extensions, if you scroll down, you can manually set your own program.

Screenshot 2023-12-04 193801.png

Use that to set the program you actually want to use and see if it sticks and starts working the way that you want it to.
 

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    Windows 11 23H2 Current buildAMD Ryzen 9 3950X4 * 32 GB - Corsair Vengeance 3600 MHzEVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12...
    OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
I just tried your exact method. It asks me to create a profile in Outlook (the one that comes with Microsoft Office, not the personal Windows Mail that is now called Outlook (new)).
.
View attachment 80054

I then checked the default apps in Windows Settings. Sure enough, I'm set up for Outlook as my default mail client.


View attachment 80055

Notice, in green, it says Outlook - not Outlook (new).

I then set Windows Mail as the default mail program, and look at the .msg item - still says Outlook.

Finally, I tried to change the defaults for .msg - it does not recognize Thunderbird, Windows Mail, the Outlook (new), and I suspect many other programs. This seems to be hardcoded to look for Outlook (from Office).

View attachment 80056

However, as with most file extensions, if you scroll down, you can manually set your own program.

View attachment 80057
Was the outlook that came with Office a web server? I downloaded Office but outlook there just takes me to outlook.live.com. I give up. Did you actually get the send to>email recipient to work with Outlook?

Use that to set the program you actually want to use and see if it sticks and starts working the way that you want it
 
Last edited:

My Computer My Computer

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win11 home
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win11 home
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lenova
Was the outlook that came with Office a web server? I downloaded Office but outlook there just takes me to outlook.live.com. I give up. Did you actually get the send to>email recipient to work with Outlook?

No, it is not a web server. How, exactly, did you download office? It is a paid product. And not the Office online tools, the actual, installed on your computer, Office.

Once I set up my Outlook profile, yes, it works perfectly fine. I have a paid subscription to Microsoft Office but I haven't had a need to set up Outlook since my last clean install of Windows.
 

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    Windows 11 23H2 Current buildAMD Ryzen 9 3950X4 * 32 GB - Corsair Vengeance 3600 MHzEVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12...
    OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
No, it is not a web server. How, exactly, did you download office? It is a paid product. And not the Office online tools, the actual, installed on your computer, Office.

Once I set up my Outlook profile, yes, it works perfectly fine. I have a paid subscription to Microsoft Office but I haven't had a need to set up Outlook since my last clean install of Windows.
Windows store, it is Microsoft 365. When you open it, there IS an option to purchase, so I don't know if this is a truncated version or what. In any event, when you open the outlook app included, it's the web server, not a stand alone.
 

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Yeah, you'd need to purchase and then install the items locally. I *think* you can install just Outlook without needing to install everything, through some advanced parameters, but not sure if you are allowed to use it solely without paying for a subscription.

However, you can find really, really cheap keys for the Office product that might also work - and then do a custom install to use which parts you want. However, that does require at least a little money (though far less than a subscription overall), and is not a recurring sub, but a one time payment for the Office Suite itself.

But, before we explore that route, let's look around to see if someone somewhere might have figured out a way to bypass this direct tie to the Outlook program.
 

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    Windows 11 23H2 Current build
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    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth

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