No sound after the update

G

Greskod

Member

Local time

4:14 AM

Posts

2

OS

Win 11

• Apr 28, 2022

• #1

Hi all,

I just installed the recommended updates KB5012159 and KB5012643. Now I have zero onboard sound. No errors were shown in the device manager and nothing was disabled. I have Arctis headphones with their own drivers and they work fine. Any ideas about what happened?

 

Windows Build/Version

21H2

My Computer

At a glance

Win 11Ryzen 5600xG.SKILL Trident Z Neo DDR4 3600Radeon 6600xt

OS

Win 11

Computer type

PC/Desktop

Manufacturer/Model

Custom

CPU

Ryzen 5600x

Motherboard

Asus ROG Strix B550 Gaming

Memory

G.SKILL Trident Z Neo DDR4 3600

Graphics Card(s)

Radeon 6600xt

Hard Drives

2 ssds

glasskuter

aka Mama Glass

Guru

VIP

Local time

4:14 AM

Posts

11,948

Location

The Lone Star State of Texas

OS

Windows 11 Pro 25H2 26200.8655

• Apr 28, 2022

• #2

KB5012159 is a .net update. If it is a WU issue it is probably caused by KB5012643. The only way to uninstall this update is using
DISM/Remove-Package as per stated in this MS document:
April 25, 2022—KB5012643 (OS Build 22000.652) Preview

 

Last edited: Apr 28, 2022

My Computers

System One System Two

• At a glance

  Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630

  OS

  Windows 11 Pro 25H2 26200.8655

  Computer type

  PC/Desktop

  Manufacturer/Model

  Dell Optiplex 7080

  CPU

  i9-10900 10 core 20 threads

  Motherboard

  DELL 0J37VM

  Memory

  32 gb

  Graphics Card(s)

  none-Intel UHD Graphics 630

  Sound Card

  Integrated Realtek

  Monitor(s) Displays

  Benq 27

  Screen Resolution

  2560x1440

  Hard Drives

  2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme

  PSU

  500w

  Case

  MT

  Cooling

  Dell Premium

  Keyboard

  Logitech wired

  Mouse

  Logitech wireless

  Internet Speed

  so slow I'm too embarrassed to tell

  Browser

  #1 Edge #2 Firefox

  Antivirus

  Defender+MWB Premium

• At a glance

  Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated

  Operating System

  Windows 11 Pro 24H2 26200.8457

  Computer type

  PC/Desktop

  Manufacturer/Model

  Beelink Mini PC SER5

  CPU

  AMD Ryzen 7 6800U

  Memory

  32 gb

  Graphics card(s)

  integrated

  Sound Card

  integrated

  Monitor(s) Displays

  Benq 27

  Screen Resolution

  2560x1440

  Hard Drives

  1TB Crucial nvme

  Keyboard

  Logitech wired

  Mouse

  Logitech wireless

  Internet Speed

  still too embarrassed to tell

  Browser

  Firefox

  Antivirus

  Defender

  Other Info

  System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457

G

Greskod

Member

Thread Starter

Local time

4:14 AM

Posts

2

OS

Win 11

• Apr 28, 2022

• #3

TY!

 

My Computer

At a glance

Win 11Ryzen 5600xG.SKILL Trident Z Neo DDR4 3600Radeon 6600xt

OS

Win 11

Computer type

PC/Desktop

Manufacturer/Model

Custom

CPU

Ryzen 5600x

Motherboard

Asus ROG Strix B550 Gaming

Memory

G.SKILL Trident Z Neo DDR4 3600

Graphics Card(s)

Radeon 6600xt

Hard Drives

2 ssds

glasskuter

aka Mama Glass

Guru

VIP

Local time

4:14 AM

Posts

11,948

Location

The Lone Star State of Texas

OS

Windows 11 Pro 25H2 26200.8655

• Apr 28, 2022

• #4

Correction: I stated that incorrectly I should have said KB5012159 is a ,net framework update. I got it backwards but my link is to the right one. I corrected the post.

 

My Computers

System One System Two

• At a glance

  Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630

  OS

  Windows 11 Pro 25H2 26200.8655

  Computer type

  PC/Desktop

  Manufacturer/Model

  Dell Optiplex 7080

  CPU

  i9-10900 10 core 20 threads

  Motherboard

  DELL 0J37VM

  Memory

  32 gb

  Graphics Card(s)

  none-Intel UHD Graphics 630

  Sound Card

  Integrated Realtek

  Monitor(s) Displays

  Benq 27

  Screen Resolution

  2560x1440

  Hard Drives

  2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme

  PSU

  500w

  Case

  MT

  Cooling

  Dell Premium

  Keyboard

  Logitech wired

  Mouse

  Logitech wireless

  Internet Speed

  so slow I'm too embarrassed to tell

  Browser

  #1 Edge #2 Firefox

  Antivirus

  Defender+MWB Premium

• At a glance

  Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated

  Operating System

  Windows 11 Pro 24H2 26200.8457

  Computer type

  PC/Desktop

  Manufacturer/Model

  Beelink Mini PC SER5

  CPU

  AMD Ryzen 7 6800U

  Memory

  32 gb

  Graphics card(s)

  integrated

  Sound Card

  integrated

  Monitor(s) Displays

  Benq 27

  Screen Resolution

  2560x1440

  Hard Drives

  1TB Crucial nvme

  Keyboard

  Logitech wired

  Mouse

  Logitech wireless

  Internet Speed

  still too embarrassed to tell

  Browser

  Firefox

  Antivirus

  Defender

  Other Info

  System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457