OneDrive's Personal Vault not accessible anymore


J

JohnnyGui

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Windows Pro 11 23H2 Build 22631.3737
Trying to unlock OneDrive's Personal Vault within Windows explorer gives the following error: We couldn't set up your Personal Vault 0x8004db93
Opening the vault through OneDrive's website works fine.

Uninstalling and reinstalling OneDrive didn't fix this.
Two others are having this issue recently found here: OneDrive Vault: "We couldn't set up your Personal Vault" 0x8004db93 - Microsoft Q&A

Is anyone else here having this issue lately?
 
Windows Build/Version
24H2 26100.4351

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Windows Pro 11 23H2 Build 22631.3737i5-12600KTranscend 16GBZotac 4070Ti Trinity
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Windows Pro 11 23H2 Build 22631.3737
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Custom built
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i5-12600K
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Gigabyte Z690 UD DDR4
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Transcend 16GB
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Try and Clear Cached OneDrive Credentials via keymgr.dll
  • Press Windows + R to open the Rundialog.
  • Type: “control keymgr.dll” and hit Enter
    • This should open the Stored Usernames and Passwords (a legacy interface for credential management).
  • Look through the list for entries related to:
    • OneDrive Cached Credential
    • MicrosoftAccount:[email protected]
    • Or anything referencing OneDrive or Microsoft Office
  • Select each relevant entry and click Remove.
  • Close the dialog.
  • Reboot
  • Launch OneDrive again and sign in fresh.


Have you tried resetting OneDrive?

www.elevenforum.com

Reset OneDrive in Windows 10 and Windows 11

This tutorial will show you how to reset OneDrive for your account in Windows 10 and Windows 11. You can use OneDrive to sync files and folders between your computer and the cloud, so you can get to your files from anywhere - your computer, your mobile device, and even through the OneDrive...
www.elevenforum.com www.elevenforum.com


You could also skim through these tutorials to see if anything is amis in relation to your vault

Lock and Unlock OneDrive Personal Vault in Windows 11 and Windows 10
Enable or Disable OneDrive Personal Vault
Set up OneDrive Personal Vault in Windows 11 and Windows 10
Change OneDrive Personal Vault Auto Lock After Time in Windows 11

Also note, there was a cumulative update today for 24H2.

www.elevenforum.com

KB5062553 Windows 11 Cumulative Update build 26100.4652 (24H2) - July 8

UPDATE 7/22: https://www.elevenforum.com/t/kb5062660-windows-11-cumulative-update-preview-build-26100-4770-24h2-july-22.38134/ Microsoft Support: July 8, 2025 - KB5062553 (OS Build 26100.4652) Windows Secure Boot certificate expiration Important: Secure Boot certificates used by most Windows...
www.elevenforum.com www.elevenforum.com
 

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    Windows 11 Pro 25H2 Build 26200.8894Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
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    Windows 11 Pro 25H2 Build 26200.8894
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    Sin-built 2013
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    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
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    I’m on a horse.

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    Windows 11 Pro 25H2 Build 26200.8894 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8894 (Wifes)
    Computer type
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    LENOVO Yoga 7 14IRL8 - Type 82YL
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    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
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    Logiteck MX Master 3S
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    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
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    PD 3.0); 1 x USB 3.2 Gen1 Type A
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    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
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    1x Intel® Iris® Xe Graphics
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    14" WUXGA
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    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8894 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
I'm a Microsoft 365 subscriber and have 1 terabyte of cloud OneDrive. My Personal Vault is working just fine, as always.
 

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    Windows 11 ProIntel Series 3 Core Ultra X9 388H64GB LPDDR5x 9600 MT/sIntel Arc graphics B390 Panther Lake
    OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 DA16260
    CPU
    Intel Series 3 Core Ultra X9 388H
    Memory
    64GB LPDDR5x 9600 MT/s
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    Intel Arc graphics B390 Panther Lake
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    Black Anodized Aluminum
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    Vapor Chamber Cooling
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    Dell Support Assist
    Dell Command | Update
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    Amazon Kindle for PC
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    Interactive Brokers Trader Workstation

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    Windows 11 ProSnapdragon® X Elite (12 Core) with Hexagon NP...32GB LPDDR5x 8448 MT/sIntegrated Adreno GPU
    Operating System
    Windows 11 Pro
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    Microsoft Surface Laptop 7
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    Snapdragon® X Elite (12 Core) with Hexagon NPU delivering 45 TOPS
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    32GB LPDDR5x 8448 MT/s
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    Integrated Adreno GPU
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    Omnisonic speakers with Dolby Atmos spatial sound
    Monitor(s) Displays
    13.8″ PixelSense Flow touchscreen 120 Hz 600 NIT
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    2304 × 1536 (201 PPI), 3:2 aspect ratio
    Hard Drives
    1 TB PCIe NVMe Gen 4 SSD
    Case
    Black Anodized Aluminum
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    942 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium)
    Antivirus
    Windows Security (Defender)
    Other Info
    Microsoft 365 subscription (Office)
    Microsoft Office 365
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    Microsoft Visual Studio 2026
    Microsoft Visual Studio Code
    Interactive Brokers Trader Workstation
    Lightroom/Photoshop subscription
    1Password Password Manager
    Microsoft Sysinternals
    Amazon Kindle for PC
    Microsoft BitLocker
    Microsoft Copilot
I used mine earlier today no issues here. To state the obvious are you logged into Windows with the same account?
 

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  • At a glance

    Windows 11 Pro 24H2 (Build 26100.4770)Intel Core 9 Ultra 285K64G (4x16) DDR5 Corsair RGB Dominator Platinu...Radeon (XFX Mercury) RX 9070XT OC (with Magne...
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    Windows 11 Pro 24H2 (Build 26100.4770)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra 285K
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
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    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
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    Radeon (XFX Mercury) RX 9070XT OC (with Magnetic Fans)
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    Onboard (DTS:X® Ultra Audio: ESS ES9280A DAC)
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    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
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    4 Samsung NVM 990 Pro drives: 1TB (OS), 2TB, 2 X 4TB.
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    Seasonic TX-1300 (1300 Watts)
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    Cooler Master H500M
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    Corsair Link Titan 280 RX RGB
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    Logitech Craft
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    Logitech MX Master 3S
    Internet Speed
    1TB Download. 512mb Upload
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    Microsoft Edge Chromium
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    Windows Security
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    System used for gaming, photography, music, school.

  • At a glance

    Windows 11 Pro 24H2 (Build 26100.4061)Intel Core i9-9900K32gig (4 x 8) Corsair Dominator Platinum DDR4...Radeon XFX Merc 7900XT (20gig)
    Operating System
    Windows 11 Pro 24H2 (Build 26100.4061)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core i9-9900K
    Motherboard
    Gigabyte Z390 Aorus Xtreme
    Memory
    32gig (4 x 8) Corsair Dominator Platinum DDR4 3600Mhz (B-Die)
    Graphics card(s)
    Radeon XFX Merc 7900XT (20gig)
    Sound Card
    Onboard
    Monitor(s) Displays
    24-Inch NEC PA242W
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 X NVME, 1 X SATA SSD
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    EVGA Super Nova 1000 P2 (1000 Watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H115i Elite AIO Cooler
    Keyboard
    Logitech Keys
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    Backup System
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