OneNote not syncing


k0065126

Well-known member
Local time
12:04 AM
Posts
53
OS
Windows 11
I have Office 365 and have that installed on my desktop and laptop computers.
When I make changes to Access databases, Word documents and Excel spreadsheets on my desktop computer and look at them on my laptop they are identical.
However, when I look at my OneNote notebooks the ones on my laptop are not the same as the ones on my desktop.
When I clidk the icon at the top right of the application next to the minimse button I see that the accounts are the same, so both computers ought to be looking at the same file.
I have also updated both OneNote programs to the same version. I am using the latest version of OneNote on both computers.
One difference between the computers is that on my desktop I have the folder C:\Users\abcde\, where abcde is my name, but on the laptop the folder is C:\Users\ms\, which was created a long time ago when I bought Office using the email [email protected].
Can anyone explain how to correct this problem please?
I have thought about uninstalling Office on my laptop, deleting C:\Users\ms\, then reinstalling Office , but am not sure if I would be able to delete that folder, even though I have admin privileges.
My other thought was to try a clean reinstall of Windows on my laptop, but as I cannot remember if it originally had Windows 10 and I used the free upgrade, or had Windows 11 installed I don't know the activation code which might make reinstallation impossible.
Thanks.
 

My Computer My Computer

At a glance

Windows 11Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz32.0 GBNvidia Quadro P400 graphics card
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Self build
CPU
Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz 3.19 GHz
Motherboard
Gigabyte Technology Co., Ltd. Z390 AORUS PRO-CF
Memory
32.0 GB
Graphics Card(s)
Nvidia Quadro P400 graphics card
Monitor(s) Displays
iiyama
Screen Resolution
2560 x 1440

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