Patch Tuesday update problem


Have just tried Troubleshooters again. (Get Help).

For some reason the Windows Update automated diagnostic will not run.
 

My Computer My Computer

At a glance

Windows 11 Home 26H2 26300.9711
OS
Windows 11 Home 26H2 26300.9711
Computer type
PC/Desktop
Manufacturer/Model
HP
Just tried unpausing updates, reinstalling it, and again same error messages as before
 

My Computer My Computer

At a glance

Windows 11 Home 26H2 26300.9711
OS
Windows 11 Home 26H2 26300.9711
Computer type
PC/Desktop
Manufacturer/Model
HP
Had the exact same issue. I did all the things mentioned and then some. I had a backup so I knew I couldn't hurt myself to bad. Went to system recovery and ran fix problems using windows update. Held my breath and after reboots the fixes all went on.
 

My Computer My Computer

At a glance

Winsows 11 Pro11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz16.00 GBIntel Tiger Lake-UP3 - GT2 Integrated Graphic...
OS
Winsows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP HP Pavilion Laptop 15-eg1xxx
CPU
11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
Motherboard
HP 898C Intel Tiger Lake-UP3 PCH-LP
Memory
16.00 GB
Graphics Card(s)
Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
Sound Card
Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
Monitor(s) Displays
L2251x Wide
Hard Drives
SAMSUNG MZVLQ1T0HBLB-00BH1
WDC WD20NMVW-11EDZS7
I am not sure if it is related, but a few builds ago I couldn't update. I thought it was the specific update so I just ignored it and waited for the next one only to see it doesn't install either. I had to use the SFC and dism commands to fix system files. Then I did a chkdsk to fix logical disk errors and also Registry errors. I then run Windows Update Troubleshooter which didn't fix the issue. So I eventually stopped some specific services along with the Windows Update service and renamed the C:\Windows\Software Distribution and another system folder. I restarted and enabled the services again, then Windows Update worked fine and currently I am at 26300.9711 build. I don't remember the steps, I was following Google AI instructions of how to fix the specific error code.

I found it: Open a Command Prompt as Administrator and execute the following commands:

Code:
net stop wuauserv
net stop cryptsvc
net stop bits
net stop msiserver

Load Task Manager and switch to the Services section. Confirm all these services are stopped. If anything is not, click on it and click Stop. Then execute these commands to rename the specific folders:

Code:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old

Now restart the computer and restart the services replacing the previous commands with start instead of stop. Check if Windows Update is working.
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro 23H2 (7584), 26H2 (9711)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (7584), 26H2 (9711)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    802.11g wireless 54 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro 26H2 (build 26300.9711)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro 26H2 (build 26300.9711)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Microsoft Compact Optical Mouse
    Internet Speed
    802.11ac 5GHz wireless 260Mpbs
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Latest Support Threads

Back
Top Bottom