PC crashing

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zbook

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• Sep 9, 2024

• #21

dyno80 said:

View attachment 107936

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https://www.elevenforum.com/attachments/107936/

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My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

OS

Windows 10

Computer type

Laptop

Manufacturer/Model

HP

CPU

Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz

Motherboard

Product : 190A Version : KBC Version 94.56

Memory

16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600

Graphics Card(s)

NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

Sound Card

IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0

Hard Drives

Model Hitachi HTS727575A9E364

Antivirus

Microsoft Defender

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zbook

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• Sep 9, 2024

• #22

dyno80 said:

Good evening

10 - Google Drive

drive.google.com

10 - Google Drive

drive.google.com

Vérifier la compatibilité / liste QVL pour RAM: CMP32GX5M2B6000-30 - rapport / post images en cas de présence ou non sur la QVL -

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My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

OS

Windows 10

Computer type

Laptop

Manufacturer/Model

HP

CPU

Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz

Motherboard

Product : 190A Version : KBC Version 94.56

Memory

16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600

Graphics Card(s)

NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

Sound Card

IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0

Hard Drives

Model Hitachi HTS727575A9E364

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Microsoft Defender

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dyno80

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• Sep 10, 2024

• #23

Good evening
Check compatibility / QVL list for RAM: CMP32GX5M2B6000-30 - report / post images in case of presence or not on the QVL -

https://www.elevenforum.com/attachments/107936/

 

My Computer

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Windows 11AMD Ryzen 9 7950X 16-Core Processor 4.50Corsair Dominator Titanium DDR5 6000 MHz 32 G...AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6

OS

Windows 11

Computer type

PC/Desktop

Manufacturer/Model

deskmond pc

CPU

AMD Ryzen 9 7950X 16-Core Processor 4.50

Motherboard

Gigabyte X670E AORUS MASTER (rev. 1.x)

Memory

Corsair Dominator Titanium DDR5 6000 MHz 32 Go 2 x 16 Go CL30 AMD EXPO

Graphics Card(s)

AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6

Monitor(s) Displays

asus

Screen Resolution

2560x1440

Hard Drives

samsung ssd 990 pro1tb

dyno80

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• Sep 12, 2024

• #24

Good morning
In the compatibility list, my RAM is not there

 

My Computer

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Windows 11AMD Ryzen 9 7950X 16-Core Processor 4.50Corsair Dominator Titanium DDR5 6000 MHz 32 G...AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6

OS

Windows 11

Computer type

PC/Desktop

Manufacturer/Model

deskmond pc

CPU

AMD Ryzen 9 7950X 16-Core Processor 4.50

Motherboard

Gigabyte X670E AORUS MASTER (rev. 1.x)

Memory

Corsair Dominator Titanium DDR5 6000 MHz 32 Go 2 x 16 Go CL30 AMD EXPO

Graphics Card(s)

AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6

Monitor(s) Displays

asus

Screen Resolution

2560x1440

Hard Drives

samsung ssd 990 pro1tb

dyno80

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• Sep 12, 2024

• #25

 

My Computer

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Windows 11AMD Ryzen 9 7950X 16-Core Processor 4.50Corsair Dominator Titanium DDR5 6000 MHz 32 G...AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6

OS

Windows 11

Computer type

PC/Desktop

Manufacturer/Model

deskmond pc

CPU

AMD Ryzen 9 7950X 16-Core Processor 4.50

Motherboard

Gigabyte X670E AORUS MASTER (rev. 1.x)

Memory

Corsair Dominator Titanium DDR5 6000 MHz 32 Go 2 x 16 Go CL30 AMD EXPO

Graphics Card(s)

AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6

Monitor(s) Displays

asus

Screen Resolution

2560x1440

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samsung ssd 990 pro1tb

Z

zbook

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• Sep 13, 2024

• #26

When available update the progress with each step in post #16.

For any BSOD post a new V2 share link into the newest post.

 

My Computer

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Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

OS

Windows 10

Computer type

Laptop

Manufacturer/Model

HP

CPU

Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz

Motherboard

Product : 190A Version : KBC Version 94.56

Memory

16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600

Graphics Card(s)

NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

Sound Card

IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0

Hard Drives

Model Hitachi HTS727575A9E364

Antivirus

Microsoft Defender

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dyno80

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• Sep 13, 2024

• #27

Good morning

10 - Google Drive

drive.google.com

 

My Computer

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Windows 11AMD Ryzen 9 7950X 16-Core Processor 4.50Corsair Dominator Titanium DDR5 6000 MHz 32 G...AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6

OS

Windows 11

Computer type

PC/Desktop

Manufacturer/Model

deskmond pc

CPU

AMD Ryzen 9 7950X 16-Core Processor 4.50

Motherboard

Gigabyte X670E AORUS MASTER (rev. 1.x)

Memory

Corsair Dominator Titanium DDR5 6000 MHz 32 Go 2 x 16 Go CL30 AMD EXPO

Graphics Card(s)

AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6

Monitor(s) Displays

asus

Screen Resolution

2560x1440

Hard Drives

samsung ssd 990 pro1tb

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zbook

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• Sep 13, 2024

• #28

What were you posting?

For post #16 there were steps #1 - #9.

Please report the progress for each step.


Today is Sept 13.

The link had files dated Aug 15 - Sept 9

Please post a link with only new files in each post.

 

My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

OS

Windows 10

Computer type

Laptop

Manufacturer/Model

HP

CPU

Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz

Motherboard

Product : 190A Version : KBC Version 94.56

Memory

16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600

Graphics Card(s)

NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

Sound Card

IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0

Hard Drives

Model Hitachi HTS727575A9E364

Antivirus

Microsoft Defender

Other Info

Mobile Workstation

dyno80

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• Sep 15, 2024

• #29

Good morning
What should I do now

THANKS

 

My Computer

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Windows 11AMD Ryzen 9 7950X 16-Core Processor 4.50Corsair Dominator Titanium DDR5 6000 MHz 32 G...AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6

OS

Windows 11

Computer type

PC/Desktop

Manufacturer/Model

deskmond pc

CPU

AMD Ryzen 9 7950X 16-Core Processor 4.50

Motherboard

Gigabyte X670E AORUS MASTER (rev. 1.x)

Memory

Corsair Dominator Titanium DDR5 6000 MHz 32 Go 2 x 16 Go CL30 AMD EXPO

Graphics Card(s)

AMD Radeon RX 7900 XT Hellhound 20 GB GDDR6

Monitor(s) Displays

asus

Screen Resolution

2560x1440

Hard Drives

samsung ssd 990 pro1tb

Z

zbook

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• Sep 15, 2024

• #30

Please report what was done / not done for the earlier steps.

For example XMP, etc.

Were there any new unexpected shutdowns and restarts with or without BSOD?

Post a new share link into the newest post with only a new V2 share link.

Code:

1) Run Tuneup plus > post a share link
2) List then uninstall all non-Microsoft AV software
3) Make sure that Microsoft defender is on and perform defender updates
4) Turn off Windows fast startup:5) Create a new restore point
5) Create a new restore point
6) Run gather_additional_dump_files > post a share link
7) Check the compatibility / QVL list for RAM: CMP32GX5M2B6000Z30 > report / post images if present or not present on the QVL
8) Make sure that there is no overclocking during the troubleshooting > turn off XMP
9) For any BSOD after completing all of the above steps > post a new V2 share link into the newest post

 

My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

OS

Windows 10

Computer type

Laptop

Manufacturer/Model

HP

CPU

Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz

Motherboard

Product : 190A Version : KBC Version 94.56

Memory

16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600

Graphics Card(s)

NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600

Sound Card

IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0

Hard Drives

Model Hitachi HTS727575A9E364

Antivirus

Microsoft Defender

Other Info

Mobile Workstation