Pesky PS2 keyboard driver


fmw

Active member
Local time
12:28 AM
Posts
74
OS
win 11
The laptop I am using now (Acer Aspire 317-52) shuts down the integral keyboard If the PS-2 keyboard driver is installed. I do not use an outboard keyboard. I delete the driver but it returns every couple of days. I don't remember it doing this before it upgraded to win 11. It is getting pesky. Does anyone have a solution to fix the problem?
 

My Computers

System One System Two

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
Try just disabling the driver, instead of uninstalling, so WU won't install it again.
 

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Or rollback the driver if available and it worked with a previous version
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
    Browser
    Chrome and Firefox
    Antivirus
    Norton
    Other Info
    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
First download the Windows Update Show/Hide Tool. Then uninstall the driver, run the Tool and hide (block) the driver update and any other update you might not want. That's it.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Try just disabling the driver, instead of uninstalling, so WU won't install it again.
Windows 11 doesn't have a disable function in the device manager. This problem is driving me nuts. Either 11 or my computer won't tolerate the existence of two drivers. The problem didn't occur when this laptop was running 10. I appeared with the upgrade to 11 so I assume the problem is a bug in 11. Perhaps someone can tell me where the ps2 keyboard driver is stored in 11 so I can delete it.
 

My Computers

System One System Two

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
I think it depends which device you are trying to disable. See my previous post, have you tried it?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
I think it depends which device you are trying to disable. See my previous post, have you tried it?
No, the problem is not updates. The problem is that I can't stop windows from reloading the PS2 keyboard driver every time I reboot the computer. On my system, Windows eleven won't allow any keyboard input when both drivers are active. There is some advice I've found on the internet but none of it has done the job. I suspect it is a bug in 11.
 

My Computers

System One System Two

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
Are you sure, you cannot find the device in Device Manager and disable it?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Viper Steelseries 32gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710
Are you sure, you cannot find the device in Device Manager and disable it?
Dead positive. I can uninstall it but windows just re-installs it later when there is a reboot. Hopefully an update will fix the problem, assuming it is not the computer's firmware causing it.
 

My Computers

System One System Two

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
What if you update the driver manually and select a generic PS/2 keyboard? Does that fix the issue?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
What if you update the driver manually and select a generic PS/2 keyboard? Does that fix the issue?
Windows tells my driver is current.
 

My Computers

System One System Two

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
Not automatically, select the second option and again the second option and you should see a list of compatible devices.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

My Computers

System One System Two

  • OS
    Windows 11 22H2 OS Build 22623.1095
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Build
    CPU
    AMD Ryzen 7 3800X
    Motherboard
    Asus PRIME B350-PLUS
    Memory
    16GB Corsair Vengeance LPX DDR4 @3000Mhz
    Graphics Card(s)
    ASUS - GeForce RTX 3070 Ti 8 GB TUF GAMING OC
    Sound Card
    On Board Realtec
    Monitor(s) Displays
    Acer KA241
    Screen Resolution
    1920 x 1080 @60Hz
    Hard Drives
    240GB PNY CS900 SSD - OS
    2 x 1TB Crucial MX500 SSD
    1 x 500GB Crucial MX300 SSD
    2TB Seagate ST2000DM001-1ER164
    2TB Seagate ST2000DM008-2FR102
    PSU
    750 Watt Corsair TX750 Plus
    Case
    Cooler Master 690 III
    Cooling
    Akasa AK98 5 Case Fans
    Keyboard
    Logitech K270 - wireless
    Mouse
    Logitech - M185 wireless
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.
  • Operating System
    Windows 11 Pro 22H2 build 22621.900
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
    Graphics card(s)
    EVGA 6GB GTX 1060.
    Sound Card
    Builtin
    Monitor(s) Displays
    ACER KA241
    Screen Resolution
    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 265 Watt PSU)
    Case
    Inspiron Small Desktop
    Cooling
    Dell stock cooler
    Mouse
    Dell
    Keyboard
    Dell
    Internet Speed
    BT Fibre 75 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
    Other Info
    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.

My Computers

System One System Two

  • OS
    win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebrew
    CPU
    Core i5 10400
    Motherboard
    ASUS B560-Plus
    Memory
    8 GB DDR4
    Graphics Card(s)
    Heatsink cooled ASUS
    Sound Card
    None. Business computer
    Monitor(s) Displays
    ASUS
    Screen Resolution
    1920
    Hard Drives
    1TB WD NVME SSD
    PSU
    Cooler Master 600 watt
    Case
    Cooler Master
    Cooling
    fans
    Keyboard
    ergonomic
    Mouse
    Microsoft
    Internet Speed
    Very slow - satellite internet, nothing else available.
    Browser
    Firefox
    Antivirus
    PC Matic
    Other Info
    5 other computers on our network including Win 11, 10 and Linux.
  • Operating System
    Win 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3
    CPU
    core i5
    Motherboard
    Acer
    Memory
    8GB
    Graphics card(s)
    integral
Have you tried to replace the keyboard driver with a generic PS/2 keyboard driver? See my previous replies.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (build 22631.3880)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v23H2 (build 22631.3880)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

Disable PS/2 port service from the Command Prompt​

As most laptops are internally connected through the PS/2 ports, you can also disable the service that controls this port and effectively disable the keyboard. Here’s how you can do so:
Press Start, type cmd, and click on Run as administrator.
win-11-disable-keyboard-36.png

Type in the following command to disable the PS/2 port service:
sc config i8042prt start= disabled
win-11-disable-keyboard-37.png


Press Enter. Once you get the “ChangeServiceConfig SUCCESS” message, you can be sure that your PS/2 port service is now disabled and your keyboard won’t work the next time you reboot your system.
win-11-disable-keyboard-38.png

If you want to re-enable the PS/2 port service, type the following command:
sc config i8042prt start= auto
win-11-disable-keyboard-39.png

Then press Enter

Not sure you should though. Hope it helps.​

 

My Computers

System One System Two

  • OS
    Windows11
    Computer type
    Laptop
    Manufacturer/Model
    Huawei Matebook X Pro
    CPU
    intel 8250 I5
    Memory
    8gb
    Graphics Card(s)
    intel uhd 620
    Monitor(s) Displays
    built in laptop display
    Screen Resolution
    1920x1280
    Hard Drives
    Samsung 970 Evo 500gb M2
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Acer A515-43-R6DE
    CPU
    AMD Ryzen 7300U
    Memory
    16 GB DDR4
    Graphics card(s)
    AMD Raedon RX Vega graphics onboard
    Monitor(s) Displays
    15"6 FHD IPS Slim Bezel
    Hard Drives
    512cb PCie NVME SSD
    Case
    Pure Silver
    Mouse
    Touchpad and Logitech external mouse
    Keyboard
    Inbuilt
    Browser
    Edge
    Antivirus
    Defender
Sorry about all the pics on above post . I know you know how to use command. I just copied and pasted from the page I was on. :)
Hope it helps instead of messing things up.
 

My Computers

System One System Two

  • OS
    Windows11
    Computer type
    Laptop
    Manufacturer/Model
    Huawei Matebook X Pro
    CPU
    intel 8250 I5
    Memory
    8gb
    Graphics Card(s)
    intel uhd 620
    Monitor(s) Displays
    built in laptop display
    Screen Resolution
    1920x1280
    Hard Drives
    Samsung 970 Evo 500gb M2
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Acer A515-43-R6DE
    CPU
    AMD Ryzen 7300U
    Memory
    16 GB DDR4
    Graphics card(s)
    AMD Raedon RX Vega graphics onboard
    Monitor(s) Displays
    15"6 FHD IPS Slim Bezel
    Hard Drives
    512cb PCie NVME SSD
    Case
    Pure Silver
    Mouse
    Touchpad and Logitech external mouse
    Keyboard
    Inbuilt
    Browser
    Edge
    Antivirus
    Defender

Disable PS/2 port service from the Command Prompt​

As most laptops are internally connected through the PS/2 ports, you can also disable the service that controls this port and effectively disable the keyboard. Here’s how you can do so:
Press Start, type cmd, and click on Run as administrator.
win-11-disable-keyboard-36.png

Type in the following command to disable the PS/2 port service:
sc config i8042prt start= disabled
win-11-disable-keyboard-37.png


Press Enter. Once you get the “ChangeServiceConfig SUCCESS” message, you can be sure that your PS/2 port service is now disabled and your keyboard won’t work the next time you reboot your system.
win-11-disable-keyboard-38.png

If you want to re-enable the PS/2 port service, type the following command:
sc config i8042prt start= auto
win-11-disable-keyboard-39.png

Then press Enter

Not sure you should though. Hope it helps.​


1 Run CMD as Admin as specified above
2 Type sc config i8042prt start= disabled
3 To apply this without reboot, type sc stop i8042prt
4 To re-enable the service, type sc config i8042prt start= enabled then sc start i8042prt

If the keyboard stops working after stopping the service, download and run this batch file:
Batch:
@ECHO OFF
:: Enable PS/2 Keyboard Service using this Batch File
:: made by jbcarreon123 on ElevenForum.com/members/22

:: Run as Admin (if not to)
(Net session >nul 2>&1)||(PowerShell start """%~fn0""" -verb RunAs & Exit /B)

:: Code 1
sc config i8042prt start= auto 
sc start i8042prt

:: Finished
echo.
echo   Operation completed.
echo   Press any key to exit.
pause>nul
goto :EOF
 

Attachments

  • Enable_PS2_Service.bat
    384 bytes · Views: 5
Last edited:

My Computer

System One

  • OS
    EndeavourOS, Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    custom PC
    CPU
    Core i5 8400
    Motherboard
    Gigabyte B360M-HD3
    Memory
    8gb DDR4-2400
    Graphics Card(s)
    iGPU
    Sound Card
    Realtek
    Monitor(s) Displays
    some generic 1080p 75hz monitor * 2
    Screen Resolution
    1080p * 2
    Hard Drives
    GIGABYTE NVMe SSD 256GB (GP-GSM2NE3256GNTD)
    Internet Speed
    200MBit/s
    Antivirus
    WD

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