Popups Blocked By Cursor

thepipe · May 28, 2024

When I mouse over "tool tips" on a web page, they are blocked by (appear behind) the cursor and can't be read. Gmail is one example - see Image 1. It even happens on this site - see Image 2. I get the same result in Firefox and Brave. I believe this happens in other apps, but don't have any examples at the moment. This has been driving me nuts for quite a while. Any help would be greatly appreciated. TIA.

antspants · May 28, 2024

Are they both screenshots from a web browser? What web browser do you use?

thepipe · May 28, 2024

antspants said:
Are they both screenshots from a web browser? What web browser do you use?

Yes, they're browser screenshots. My primary browser is Firefox but the same thing happens in Edge, Chrome and Brave.

antspants · May 28, 2024

I would suggest that you would need to investigate how to disable hover menus in each of those browsers. I am not currently in the best place to look for you, using this device.

wiganken · May 28, 2024

You mention 'Tooltips'? Isn't that a Narrator function? Have you got 'Narrator' turned on? If so then consider if you need it 'On' and maybe turn it 'Off'?

If you need it on then consider the following settings: -

antspants · May 28, 2024

My apologies. I believe I have read your issue wrongly. You want to hover menus but you don’t want them blocked by a cursor?
It does seem like a badly thought out design.
When you move your cursor, how long do the hover menus stay?
Maybe there is a way to extend the time limit in a setting or registry entry.

Do the hover menus move position depending on where you put the cursor over the focus?

glasskuter · May 28, 2024

I believe it's because you have your mouse pointer set too large. Go to control panel>mouse Under scheme click the drop arrow
and choose NONE

Edwin · May 28, 2024

glasskuter said:
I believe it's because you have your mouse pointer set too large.

Most likely.

Berton · May 28, 2024

Ditto @Edwin

thepipe · May 28, 2024

glasskuter said:
I believe it's because you have your mouse pointer set too large. Go to control panel>mouse Under scheme click the drop arrow
and choose NONE

SOLVED

When I went to Control Panel>Mouse>Pointers, the scheme was already set to None. However, when I went to Settings>Accessibility>Mouse Pointer and Touch, the size was set to 6. I reduced it to 1 and that seems to have solved the problem.

The only problem is, I have poor vision, so setting the cursor smaller makes seeing/finding it more difficult. Seems like Microsoft didn't think through or test their accessibility efforts very well. Thankfully, that's less annoying than the tool tips being block - but not by much.

In any case, thanks for the suggestion/solution! Much appreciated.

thepipe · May 28, 2024

antspants said:
My apologies. I believe I have read your issue wrongly. You want to hover menus but you don’t want them blocked by a cursor?
It does seem like a badly thought out design.
When you move your cursor, how long do the hover menus stay?
Maybe there is a way to extend the time limit in a setting or registry entry.

Do the hover menus move position depending on where you put the cursor over the focus?

Thanks for the input. This may be a terminology thing, but the issue doesn't happen with menus, only tool tips. I don't believe there is a time limit for how long the tip stays visible - it's visible only as long as I hover over the "hot spot" - the area designated by the developer for each item. If I move the cursor while hovering over a particular item, it is sometimes possible to read some of the blocked letters, but not always.

Wisewiz · May 28, 2024

I have "elderly vision" too, and I use the pointer scheme "Windows Default XL." I have no trouble seeing my pointers and none of them cover the balloons (your "tool tips") that pop up. I have slightly modified my scheme by substituting a vertical arrowhead for the hand in that scheme. If you're interested, I could post the set I use in a zipped file, and give you any help you need with changing your scheme.

thepipe · May 28, 2024

Wisewiz said:
I have "elderly vision" too, and I use the pointer scheme "Windows Default XL." I have no trouble seeing my pointers and none of them cover the balloons (your "tool tips") that pop up. I have slightly modified my scheme by substituting a vertical arrowhead for the hand in that scheme. If you're interested, I could post the set I use in a zipped file, and give you any help you need with changing your scheme.

I tried the Windows Default XL pointer setting and so far, it does not appear to block the tool tips. I guess the pointer size function in the Settings app needs more work. Thanks!

antspants · May 28, 2024

thepipe said:
Thanks for the input. This may be a terminology thing, but the issue doesn't happen with menus, only tool tips. I don't believe there is a time limit for how long the tip stays visible - it's visible only as long as I hover over the "hot spot" - the area designated by the developer for each item. If I move the cursor while hovering over a particular item, it is sometimes possible to read some of the blocked letters, but not always.

yes, tool tips :thumbsup: