Problem Installing A Software Program- Tech Support Has Given Up


Just for sh*ts and giggles, can you install it if the PC is booted in Safe Mode and without Defender doing realtime monitoring? Just to ensure nothing is running and blocking it, is my train of thought.

Or try moving the "AgentLiteEditConfigApp.exe.config" file out of the folder before installing (in case it has something to do with it).
I will try that for sure.
 

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At a glance

Windows 11 Pro 26H2 26300.9711Intel Core i7-1370P vPro32GB DDR4-3200MhzIntel Iris Xe Graphics
OS
Windows 11 Pro 26H2 26300.9711
Computer type
Laptop
Manufacturer/Model
Panasonic Toughbook FZ-55 MK-3
CPU
Intel Core i7-1370P vPro
Motherboard
Panasonic
Memory
32GB DDR4-3200Mhz
Graphics Card(s)
Intel Iris Xe Graphics
Monitor(s) Displays
ASUS
Hard Drives
1st Samsung SSD 990 PRO 2TB
2nd Panasonic Opal 1Tb Quick Release
Keyboard
Logitech MX Keys
Mouse
LogiTech MX-3
Browser
Chrome
Antivirus
Malwarebytes
Other Info
Logitech BRIO Webcam

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