Problem migrating the system drive from my source NVMe to a new target NVMe: “The external backing provider is not recognized.”


It sounds to me that you've got a VERY non-standard Windows installation

Agreed.

1. Both NVMe drives are new and in top condition.
2. I don't believe the DiskGenius cloning software is to blame.
3. Amazon user reviews indicate that my USB M.2 drive enclosure is good for cloning.
4. The Windows 11 In-place Upgrade (which is supposed to repair the OS) failed.

In my limited opinion, it all points to a problem with the installed Windows 11 operating system.

It's taken me weeks (off and on) to get Windows 11 sorted enough that it makes sense to me and keeps MS from knowing everything I think, say and do. I would just wipe the drive and start over with a fresh install but I can't bare to lose all that setup.

QUESTION
My Beelink did not come with a Windows install disk, nor was I provided a security key (or whatever that's called these days). Under those circumstances, how can I accomplish a fresh install based on downloading the current ISO (or whatever file gets downloaded)?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink SER5 Pro 5700U
    CPU
    AMD Ryzen 5700U (onboard AMD Radeon graphics)
    Motherboard
    Whatever Beelink uses (AMZ?)
    Memory
    16GB
    Graphics Card(s)
    onboard AMD Radeon graphics
You can boot from a x4, x8, or x16 slot.

You can boot from a x4, x8, or x16 slot.



Do you have at least a PCIe x4 slot available? I actually boot Windows 10 from a PCIe x4 slot.
Scott, I guess my post was confusing, but yes, I agree "You can boot from a x4, x8, or x16 slot" this was what I was trying to say. :-)
 

My Computer

System One

  • OS
    11 Pro, LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome
I don't know what board you might want to use, but if it doesn't have at least a PCIe x4 or x8 slot, I'm not positive, but I don't think you will be able to boot from the card with the M.2 drive.
I understand you can also boot from the PCIe x16 but most use that slot for a GPU.
 

My Computer

System One

  • OS
    11 Pro, LTSB Enterprise.
    Computer type
    PC/Desktop
    Manufacturer/Model
    Alienware PC
    CPU
    Intel i7 4790K
    Motherboard
    ASROCK Z97 EXTREME4
    Memory
    32GB DDR3 1600 MHz
    Graphics Card(s)
    ATI Radeon HD 7770 2GB GDDR5
    Sound Card
    Onboard
    Monitor(s) Displays
    SAMSUNG UE57 Series 28-Inch 4K UHD
    Hard Drives
    SAMSUNG 970 EVO PLUS M.2
    PSU
    EVGA 850 watt
    Case
    Alienware Area 51 Black Tower Case
    Keyboard
    HyperX - Alloy Elite 2 Mechanical Gaming Keyboard.
    Mouse
    Microsoft Wireless
    Internet Speed
    1.2 GHz
    Browser
    Chrome
Agreed.

1. Both NVMe drives are new and in top condition.
2. I don't believe the DiskGenius cloning software is to blame.
3. Amazon user reviews indicate that my USB M.2 drive enclosure is good for cloning.
4. The Windows 11 In-place Upgrade (which is supposed to repair the OS) failed.

In my limited opinion, it all points to a problem with the installed Windows 11 operating system.

It's taken me weeks (off and on) to get Windows 11 sorted enough that it makes sense to me and keeps MS from knowing everything I think, say and do. I would just wipe the drive and start over with a fresh install but I can't bare to lose all that setup.

QUESTION
My Beelink did not come with a Windows install disk, nor was I provided a security key (or whatever that's called these days). Under those circumstances, how can I accomplish a fresh install based on downloading the current ISO (or whatever file gets downloaded)?
You don't want MS to know everything you do, but your laptop and non standard Windows install is Chinese. This itself raises many red flags for me
 

My Computer

System One

  • OS
    Windows 11 Pro 23H2 (RP channel)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte
    CPU
    AMD Ryzen 5900X 12-core
    Motherboard
    X570 Aorus Xtreme
    Memory
    64GB Corsair Platinum RGB 3600MHz CL16
    Graphics Card(s)
    MSI Suprim X 3080 Ti
    Sound Card
    Soundblaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming VG289Q
    Screen Resolution
    3840x2160
    Hard Drives
    Samsung 990 Pro 2TB
    Samsung 980 Pro 2TB
    Samsung 970 Evo Plus 1TB
    Samsung 870 Evo 4TB
    Samsung T7 Touch 1TB
    PSU
    Asus ROG Strix 1000W
    Case
    Corsair D750 Airflow
    Cooling
    Noctua NH-D15S
    Keyboard
    Asus ROG Flare
    Mouse
    Logitech G903 with PowerPlay charger
    Internet Speed
    500Mb/sec
    Browser
    Microsoft Edge
    Antivirus
    Windows Defender
Agreed.

1. Both NVMe drives are new and in top condition.
2. I don't believe the DiskGenius cloning software is to blame.
3. Amazon user reviews indicate that my USB M.2 drive enclosure is good for cloning.
4. The Windows 11 In-place Upgrade (which is supposed to repair the OS) failed.

In my limited opinion, it all points to a problem with the installed Windows 11 operating system.

It's taken me weeks (off and on) to get Windows 11 sorted enough that it makes sense to me and keeps MS from knowing everything I think, say and do. I would just wipe the drive and start over with a fresh install but I can't bare to lose all that setup.

QUESTION
My Beelink did not come with a Windows install disk, nor was I provided a security key (or whatever that's called these days). Under those circumstances, how can I accomplish a fresh install based on downloading the current ISO (or whatever file gets downloaded)?
I'm at my doctor's office but when I get home I'll explain how I did it on one of my BeeLink computers.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I read online that many pre-NVMe motherboards cannot boot from an M.2 in a PCIe adapter. Some can, but only with a BIOS update
That is correct, see here for how I did it

If the bios does support nvme boot, any pcie gen 2.0 or 3.0 or 4.0 slot should work. The bandwidth will vary depending on the gen and lanes but it should function.
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
You don't want MS to know everything you do, but your laptop and non standard Windows install is Chinese. This itself raises many red flags for me
Good point. Unfortunately, 99% of everything I use daily is Chi-Com. Now that you mention it, I wonder if the Chinese are any more intrusive than Microsoft. I'll bet they're evenly matched.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink SER5 Pro 5700U
    CPU
    AMD Ryzen 5700U (onboard AMD Radeon graphics)
    Motherboard
    Whatever Beelink uses (AMZ?)
    Memory
    16GB
    Graphics Card(s)
    onboard AMD Radeon graphics
I'm at my doctor's office but when I get home I'll explain how I did it on one of my BeeLink computers.
I hope it's nothing serious, because I really need to hear from you later. Hahaha =D

But seriously, thanks for checking in, and I hope all is well. Beelink's reputation for quality control and support are sketchy, so information specific to Beelink products would be a BIG help. I did everything I listed in my post #57 on page 3, short of installing Macrium, and now the OS on the target (receiving) drive is even worse. The data size on the target (receiving) partitions is again smaller than the corresponding data on the original source drive (sending) partitions, but not the discrepancy is far greater.

Both drives check out GOOD 100% per CrystalDiskInfo, and I ran CHKDISK from inside Windows on the target drive partitions. All good...
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink SER5 Pro 5700U
    CPU
    AMD Ryzen 5700U (onboard AMD Radeon graphics)
    Motherboard
    Whatever Beelink uses (AMZ?)
    Memory
    16GB
    Graphics Card(s)
    onboard AMD Radeon graphics
QUESTION
My Beelink did not come with a Windows install disk, nor was I provided a security key (or whatever that's called these days). Under those circumstances, how can I accomplish a fresh install based on downloading the current ISO (or whatever file gets downloaded)?
On one of my BeeLink computers I updated it to an Insider build and then decided to go back to the release builds. This is what I did.
1. Download the Windows 11 ISO from MS to a USB drive.
2. Download the drivers for the computer from BeeLink for the computer. All the drivers are in the download. I didn't do this until I found out that it was necessary.
3. Disconnect any Drives except the one you want to install Windows on.
4. This step can be done by booting the computer to the BIOS and selecting the USB drive with the ISO or do like I did and hold the Shift key while selecting to reboot the computer option. You will get a menu that will give you different options. If I remember correctly you will see an option to either boot from the USB drive or other OS. I forget what one it is. Then select the drive with the ISO.
5. Follow the instructions from the installer. When you get to the Were to install Windows option, delete all partitions and let the Installer create the needed partitions.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I hope it's nothing serious, because I really need to hear from you later. Hahaha =D
Just a 3 month checkup. Everything is looking good. :-)
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
4. This step can be done by booting the computer to the BIOS and selecting the USB drive with the ISO or do like I did and hold the Shift key while selecting to reboot the computer option. You will get a menu that will give you different options. If I remember correctly you will see an option to either boot from the USB drive or other OS. I forget what one it is. Then select the drive with the ISO.
I just did a test and if you hold the Shift key when selecting to restart the computer you will see an option to Use a Device.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Agreed.

1. Both NVMe drives are new and in top condition.
2. I don't believe the DiskGenius cloning software is to blame.
3. Amazon user reviews indicate that my USB M.2 drive enclosure is good for cloning.
4. The Windows 11 In-place Upgrade (which is supposed to repair the OS) failed.

In my limited opinion, it all points to a problem with the installed Windows 11 operating system.

It's taken me weeks (off and on) to get Windows 11 sorted enough that it makes sense to me and keeps MS from knowing everything I think, say and do. I would just wipe the drive and start over with a fresh install but I can't bare to lose all that setup.

QUESTION
My Beelink did not come with a Windows install disk, nor was I provided a security key (or whatever that's called these days). Under those circumstances, how can I accomplish a fresh install based on downloading the current ISO (or whatever file gets downloaded)?
The hardware ID is how MS activates a windows device, so yeah, you dont need a key.
One key for each device
PC under activation should say activated with a digital license, or adding in linked to my MS account if it is activated by MS.

All my PC are linked to my MS account except for one of them
I have a dual boot setup on one of my laptops, win10 home OEM activation and win11 pro retail activation

And some day ideally would like to separate the win 11 pro retail onto another PC

which I have never done before., I suppose it is doable.
I wonder if the activation system would get confused more than I am!
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
On one of my BeeLink computers I updated it to an Insider build and then decided to go back to the release builds. This is what I did.
1. Download the Windows 11 ISO from MS to a USB drive.
2. Download the drivers for the computer from BeeLink for the computer. All the drivers are in the download. I didn't do this until I found out that it was necessary.
3. Disconnect any Drives except the one you want to install Windows on.
4. This step can be done by booting the computer to the BIOS and selecting the USB drive with the ISO or do like I did and hold the Shift key while selecting to reboot the computer option. You will get a menu that will give you different options. If I remember correctly you will see an option to either boot from the USB drive or other OS. I forget what one it is. Then select the drive with the ISO.
5. Follow the instructions from the installer. When you get to the Were to install Windows option, delete all partitions and let the Installer create the needed partitions.
Glad to hear all is well with you.
Thanks for the step-by-step. I didn't hear back from you (I've become impatient in light of the many DAYS I've spent on this) and did a fresh install via the downloaded Windows Media Creation Tool, or whatever it's called. The install did it's thing and seems to have installed all the necessary drivers. Everything seems to be working, except the BLASTED NETWORKING (was up until 5am, and still can't get Windows 11 to see even it's own shared folder).

Beelink's website is a nightmare. I went back to see if they had finished "moderating" my very direct-and-detailed post regarding this mess. Surprise, surprise: that fiery post is still not made public, and it seems I'm no longer able to log in. Of course, prior to blasting them, logging in was a hit-or-miss exercise in confusion...

I was able to find the Beelink Drivers and Hardware page, but could not find any download specific to my system. Mine is a SER5 Pro 5700U. Can you advise me as to exactly what I need to download for that?

Before I bought this Beelink I read many negative reviews. I guess I'm "living the experience" now. In light of all that's happening geopolitically, I want nothing more to do with Chinese Anything.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink SER5 Pro 5700U
    CPU
    AMD Ryzen 5700U (onboard AMD Radeon graphics)
    Motherboard
    Whatever Beelink uses (AMZ?)
    Memory
    16GB
    Graphics Card(s)
    onboard AMD Radeon graphics
What is missing?

msinfo32>components>problem devices

File>export as a text file to get the pnp device ids

msinfo32-problem-devices2.jpg
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I think is the same for all SER5

another way is to export the third party drivers from the beelink supplied image ( which I linked earlier in the thread)

then use device manager to browse to the drivers that were exported from the beelink image.
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
What is missing?

msinfo32>components>problem devices

File>export as a text file to get the pnp device ids

View attachment 89636

I can't figure out where you are... I got to the point appearing below, but can't figure out where to go from there.

sys-info.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink SER5 Pro 5700U
    CPU
    AMD Ryzen 5700U (onboard AMD Radeon graphics)
    Motherboard
    Whatever Beelink uses (AMZ?)
    Memory
    16GB
    Graphics Card(s)
    onboard AMD Radeon graphics
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