Problem with accessing IMAP in Outlook.com?

I already have outlook.com webmail synced to my phone and POP3 synced to Outlook classic in MS Office on my desktop. But I was going through my emails and thought I might not have all the emails. So I went into Outlook webmail and checked to see if I could toggle IMAP on and off and see if any emails shook loose.

However, when I clicked on 'Forwarding and IMAP' instead of a toggle with a slider, I was greeted with a sign in page. I tried signing in to get a verification code but I never received it.
From researching this online, isn't there supposed to be a toggle and a slider, not a sign in prompt? I haven't used this setting in a long time.

Does anyone know why I have to sign in again, or why I'm not receiving a code when I do?

Is this an outlook.com email address?

Madrona said:

to see if I could toggle IMAP on and off

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Nope, it's done during the setup of an email address. As far as I know, it has never been a toggle setting.
The quicker way to compare if you wanted to, in Outlook classic you should be able to setup your email address twice, just add it again as an IMAP account, as you already have the POP.

Madrona said:

and POP3 synced to Outlook classic

Click to expand...

POP mail doesn't sync, it's one way.

Madrona said:

Does anyone know why I have to sign in again

Click to expand...

It often does that.
I have to sign-in again when, for example, I look at my sign-in history page.


Denis

antspants said:

Is this an outlook.com email address?



Nope, it's done during the setup of an email address. As far as I know, it has never been a toggle setting.
The quicker way to compare if you wanted to, in Outlook classic you should be able to setup your email address twice, just add it again as an IMAP account, as you already have the POP.



POP mail doesn't sync, it's one way.

Click to expand...

Yes, it's Outlook webmail. Or Outlook.com, or maybe it's just called Outlook now. There's so many Outlooks


This is where I got it from.

Enable POP or IMAP access in Outlook.com

If you want to use POP or IMAP to access your email in Outlook.com, you'll first need to enable access.

1. Select Settings
   
   > Mail > Forwarding and IMAP.
2. Under POP and IMAP, toggle the slider for Let devices and apps use POP or Let devices and apps use IMAP to ON depending on the account you are enabling.
3. Select Save

Ok, POP3 to my mind is a one way sync.

Madrona said:

This is where I got it from.

Click to expand...

antspants said:

Is this an outlook.com email address?

Click to expand...

I meant the email address, is it something @ Outlook.com

Madrona said:

Yes, it's Outlook webmail. Or Outlook.com, or maybe it's just called Outlook now. There's so many Outlooks


This is where I got it from.

POP, IMAP, and SMTP settings for Outlook.com | Microsoft Support

Learn more about the POP, IMAP, and SMTP settings for Outlook

support.microsoft.com

Enable POP or IMAP access in Outlook.com

If you want to use POP or IMAP to access your email in Outlook.com, you'll first need to enable access.

1. Select Settings
   
   > Mail > Forwarding and IMAP.
2. Under POP and IMAP, toggle the slider for Let devices and apps use POP or Let devices and apps use IMAP to ON depending on the account you are enabling.
3. Select Save

Ok, POP3 to my mind is a one way sync.

Click to expand...

You said you also use Outlook Classic on your PC. My post was to tell you that you should be able to add your outlook address twice in Outlook Classic. POP3 & IMAP