Problem with launching Windows Store app

Eragonvn · Jan 31, 2024

Recently I can't use the Windows Store, every time I click on the icon to open it, the Store app doesn't appear.

x BlueRobot · Jan 31, 2024

Let's start with the most obvious step, checking that the package exists, please open an elevated command prompt and then enter the following command:

Rich (BB code):

powershell Get-AppxPackage -Name *WindowsStore* >> %userprofile%\Desktop\Package.txt

Please attach the Package.txt file to your next post.

Porthos · Jan 31, 2024

Topic also here

https://www.bleepingcomputer.com/forums/t/793986/problem-with-launching-windows-store-app/

Eragonvn · Jan 31, 2024

x BlueRobot said:
Let's start with the most obvious step, checking that the package exists, please open an elevated command prompt and then enter the following command:

Rich (BB code):

powershell Get-AppxPackage -Name *WindowsStore* >> %userprofile%\Desktop\Package.txt

Please attach the Package.txt file to your next post.

Hi, the command returned an error:


powershell Get-AppxPackage -Name *WindowsStore* >> %userprofile%\Desktop\Package.txt
OpenError: Could not find a part of the path 'C:\Users\Thanh Cong\%userprofile%\Desktop\Package.txt'.

Bastet · Jan 31, 2024

Right click Start>Terminal with admin rights & enter:
icacls "C:\Program Files\WindowsApps" /reset /t /c /q To reset the permissions for Microsoft App Store & all Apps to default.
If that doesn’t work then reinstall all MS apps:
Right click Start>Terminal with admin rights & enter:
Get-AppxPackage -allusers | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
If that doesn’t work:
Try Solution 9: Use the Preinstalled Apps Zip to Reinstall Microsoft Store:

Windows 10 Store not Installed [FIXED]

You may not find Windows Store in Windows 10 if you are using an outdated/obsolete version of Windows on your system. Moreover, the user encounters the

appuals.com

If that doesn’t work then try the suggestion here:

You can now install new Microsoft Store on Windows 10

Microsoft originally announced Windows 11’s new app store in June, and since then, the company has been trying to improve the quality of its marketplace. Several servicing updates have been released as part of the Windows Insider Program and users have been testing the new Store on their devices...

www.windowslatest.com

Works for Win 11 too.

x BlueRobot · Jan 31, 2024

Eragonvn said:
Hi, the command returned an error:

Interesting, it worked on my own machine so can't see why it would fail on yours?

Anyway, I was going to recommend the same suggestions as the others so please follow the EF tutorials mentioned in your BC thread. Please note that it's considered bad etiquette to cross post between forums.

Eragonvn · Feb 4, 2024

Hi, I tried all of the steps above, but seems like they didn't work. The last step returned the following error:

Bastet said:
If that doesn’t work then try the suggestion here:

You can now install new Microsoft Store on Windows 10

Microsoft originally announced Windows 11’s new app store in June, and since then, the company has been trying to improve the quality of its marketplace. Several servicing updates have been released as part of the Windows Insider Program and users have been testing the new Store on their devices...

www.windowslatest.com

Powershell:

Add-AppxPackage Microsoft.WindowsStore_22110.1401.10.0_neutral___8wekyb3d8bbwe.Msixbundle
Add-AppxPackage: Deployment failed with HRESULT: 0x80073D06, The package could not be installed because a higher version of this package is already installed.


Windows cannot install package Microsoft.WindowsStore_22110.1401.10.0_x64__8wekyb3d8bbwe because it has version 22110.1401.10.0. A higher version 22312.1401.5.0 of this package is already installed.


NOTE: For additional information, look for [ActivityId] 27d7ca86-5750-0004-809d-d8275057da01 in the Event Log or use the command line Get-AppPackageLog -ActivityID 27d7ca86-5750-0004-809d-d8275057da01

Fabler2 · Feb 4, 2024

You could try reinstalling it,

Uninstall or Reinstall Microsoft Store app in Windows 10 and Windows 11

This tutorial will show you how to uninstall or reinstall the Microsoft Store app for your account or all users in Windows 10 and Windows 11. Microsoft redesigned the Microsoft Store from the ground up in Windows, making space for more content, keeping the user experience simple and responsive...

www.elevenforum.com

Bastet · Feb 4, 2024

Eragonvn said:

Hi, I tried all of the steps above, but seems like they didn't work. The last step returned the following error:

Powershell:

Add-AppxPackage Microsoft.WindowsStore_22110.1401.10.0_neutral___8wekyb3d8bbwe.Msixbundle
Add-AppxPackage: Deployment failed with HRESULT: 0x80073D06, The package could not be installed because a higher version of this package is already installed.


Windows cannot install package Microsoft.WindowsStore_22110.1401.10.0_x64__8wekyb3d8bbwe because it has version 22110.1401.10.0. A higher version 22312.1401.5.0 of this package is already installed.


NOTE: For additional information, look for [ActivityId] 27d7ca86-5750-0004-809d-d8275057da01 in the Event Log or use the command line Get-AppPackageLog -ActivityID 27d7ca86-5750-0004-809d-d8275057da01

Thanks, seems like they haven’t updated the files in some time.

FreeBooter · Feb 4, 2024

In this guide, you will learn the different ways to resolve problems with the Microsoft Store app on Windows 11.

Eragonvn · Feb 7, 2024

Fabler2 said:
You could try reinstalling it,

Uninstall or Reinstall Microsoft Store app in Windows 10 and Windows 11

This tutorial will show you how to uninstall or reinstall the Microsoft Store app for your account or all users in Windows 10 and Windows 11. Microsoft redesigned the Microsoft Store from the ground up in Windows, making space for more content, keeping the user experience simple and responsive...

www.elevenforum.com

I have followed the instructions in the tutorial, but seems like it didn't work

Fabler2 · Feb 7, 2024

It seems you've tried most of the fixes

Check your time and date is correct and also no proxy server is set up. Settings -Network and internet -Proxy. All should be off.

Failing that try a repair install. Option 2.

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

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