PUR AuthenticationFailure


izzyforeal

izzyforeal

I hate peer pressure and you should too.
Member
Local time
8:22 AM
Posts
118
Location
Ohio
OS
Windows 11 Home
Hello all, having a strange issue. I created only a local account on my laptop when I set it up. And although I've done it in the past if I logged into my microsoft account on the Microsoft Store, I could still download anything I wanted. So the store was the only place I was logged in with microsoft. Now I am getting a PURAuthentification Error when trying to download anything, So I went to log into my microsoft account on the laptop and the login box flashes for a second and then dissappears so I can't login anywhere on my laptop with microsoft. Any help would be great.

As info I have already done a WSRESET, checked my Time and Region settings and did a Network Reset. All with no success. Thanks in advance for any help you can provide. -Izzy.
 
Windows Build/Version
24H2 (OS Build 26100.4946)

Attachments

  • 2025-08-28_22h09_12.webp
    2025-08-28_22h09_12.webp
    53.8 KB · Views: 2
  • 2025-08-28_22h10_30.webp
    2025-08-28_22h10_30.webp
    21.8 KB · Views: 3

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
please try
settings > accounts > email & accounts
and add your hotmail/outlook email account there.

this should then give access to any Microsoft account including the store
Microsoft seem to want everybody permanently signed in to access anything.

best of luck, Steve ..
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software

  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
XxXxX said:
please try
settings > accounts > email & accounts
and add your hotmail/outlook email account there.

this should then give access to any Microsoft account including the store
Microsoft seem to want everybody permanently signed in to access anything.

best of luck, Steve ..
Click to expand...
Thanks for the response Steve but no luck. The window opens like it's going to let me login and then disappears. Thanks for the response.
 

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
izzyforeal said:
Thanks for the response Steve but no luck. The window opens like it's going to let me login and then disappears. Thanks for the response.
Click to expand...
Hi,
Do you have UAC disabled?
A second-long flashing sign-in pane usually appears when UAC is disabled.
 

My Computers My Computers

System One System Two

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
OAT said:
Hi,
Do you have UAC disabled?
A second-long flashing sign-in pane usually appears when UAC is disabled.
Click to expand...
OAT, Yes I did have it off. I enabled it, restarted but still no luck. Thanks for the response.
 

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
have a look at this to uninstall and reinstall the Microsoft store.
www.elevenforum.com

Uninstall or Reinstall Microsoft Store app in Windows 10 and Windows 11

This tutorial will show you how to uninstall or reinstall the Microsoft Store app for your account or all users in Windows 10 and Windows 11. Microsoft redesigned the Microsoft Store from the ground up in Windows, making space for more content, keeping the user experience simple and responsive...
www.elevenforum.com www.elevenforum.com

best of luck, Steve ..
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software

  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
XxXxX said:
have a look at this to uninstall and reinstall the Microsoft store.
www.elevenforum.com

Uninstall or Reinstall Microsoft Store app in Windows 10 and Windows 11

This tutorial will show you how to uninstall or reinstall the Microsoft Store app for your account or all users in Windows 10 and Windows 11. Microsoft redesigned the Microsoft Store from the ground up in Windows, making space for more content, keeping the user experience simple and responsive...
www.elevenforum.com www.elevenforum.com

best of luck, Steve ..
Click to expand...
Sadly I already did that too. Thanks Steve.
 

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
A couple of ideas from Copilot for what it's worth:

✅ Fixes you can try:
• Run the Windows Store Apps troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters and run the one for Microsoft Store.
• Reset the Store cache: Press Win+R, type wsreset.exe, and hit Enter.
 

My Computer My Computer

At a glance

Windows 11 Professional 25H2Intel Core i9 11900K64GBNVIDIA GeForce GTX 1650
OS
Windows 11 Professional 25H2
Computer type
PC/Desktop
Manufacturer/Model
Digital Storm VELOX
CPU
Intel Core i9 11900K
Motherboard
ASUS PRIME Z590-P
Memory
64GB
Graphics Card(s)
NVIDIA GeForce GTX 1650
Sound Card
Realtek onboard
Monitor(s) Displays
Acer R221Q 21.5"
Screen Resolution
1920 x 1080
Hard Drives
2 x Samsung SSD 990 EVO Plus (1 TB)
2 x Seagate ST4000NE001 (4 TB)
PSU
None
Case
VELOX
Cooling
Cooler Master
Keyboard
Logitech
Mouse
Kensington trackball
Browser
Firefox, Chrome
Antivirus
Windows Defender, Malwarebytes
OldMainframeGuy said:
A couple of ideas from Copilot for what it's worth:

✅ Fixes you can try:
• Run the Windows Store Apps troubleshooter: Go to Settings > System > Troubleshoot > Other troubleshooters and run the one for Microsoft Store.
• Reset the Store cache: Press Win+R, type wsreset.exe, and hit Enter.
Click to expand...
Hello OldMainFramGuy. Thank you for the input but I've tried those fixes without success.
 

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
on another device, try going to and logging into https://accounts.microsoft.com
If that fails, use forgot password or use the Microsoft Authenticator app.
 

My Computer My Computer

At a glance

Windows 11 Pro Insider 64 bit 25H2 26200.5742Intel Core i7 9700K 3.6016 GBnVidia GEForce RTX 2060 Super
OS
Windows 11 Pro Insider 64 bit 25H2 26200.5742
Computer type
PC/Desktop
Manufacturer/Model
Gigabyte Z390 UD
CPU
Intel Core i7 9700K 3.60
Motherboard
Gigabyte Z390 UD
Memory
16 GB
Graphics Card(s)
nVidia GEForce RTX 2060 Super
Sound Card
onboard
Monitor(s) Displays
Two 27" Dell 4K monitors
Screen Resolution
3840 x 2160
Hard Drives
M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
PSU
850w PSU
Case
Cyberpower PC
Cooling
Water cooled
Keyboard
Backlit Cyberpower gaming keyboard
Mouse
Backlit Cyberpower gaming mouse
Internet Speed
1 GB mbps
Browser
Brave
Antivirus
Windows Security
6. Enable Microsoft Account Sign-in Assistant
• Open Services ()
• Find Microsoft Account Sign-in Assistant, set it to Automatic, and start the service

Another try from CoPilot
 

My Computers My Computers

System One System Two

  • At a glance

    Windows11 Pro 26200.8894Intel Core i9 14900F (24 -Core, 68 MB Total C...32GB DDR5RTX 4080 Super w/610.74
    OS
    Windows11 Pro 26200.8894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Alienware Aurora R16
    CPU
    Intel Core i9 14900F (24 -Core, 68 MB Total Cache)
    Motherboard
    Dell Alienware
    Memory
    32GB DDR5
    Graphics Card(s)
    RTX 4080 Super w/610.74
    Sound Card
    Realtec
    Monitor(s) Displays
    Corsair XENEON 32QHD165
    Screen Resolution
    2560 X 1440
    Hard Drives
    1-2TB Samsung 990 Pro PCIe NVMe M2 SSD
    1-4TB Samsung 990 Pro PCIe NVMe M2 SSD
    PSU
    1000 Watt Platinum Dell
    Case
    Alienware
    Cooling
    Liquid Closed Loop
    Keyboard
    Corsair Strafe RGB
    Mouse
    Logitech MK270 Wireless
    Internet Speed
    100Gb's Down-20 Up
    Browser
    Firefox 152.0.6
    Antivirus
    Defender
    Other Info
    Very Quiet And Fast
    CyberPower UPS CP1500PFCLCD

  • At a glance

    PClinuxOS Mate (2025.7)13th Gen Inter(R) Core(TM) i3-1315U64 GB DDR4 @3200 MHz.Internal
    Operating System
    PClinuxOS Mate (2025.7)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    13th Gen Inter(R) Core(TM) i3-1315U
    Motherboard
    Intel
    Memory
    64 GB DDR4 @3200 MHz.
    Graphics card(s)
    Internal
    Sound Card
    None
    Monitor(s) Displays
    Dell 2419HGCF
    Screen Resolution
    1920 X 1080
    Hard Drives
    SAMSUNG 980 PRO SSD 2TB, PCIe 4.0 M.2 2280
    PSU
    Chicony 30 Watt
    Case
    Small
    Keyboard
    Dell
    Mouse
    Razor
    Internet Speed
    1GB
    Browser
    Slimjet
Spunk said:
on another device, try going to and logging into https://accounts.microsoft.com
If that fails, use forgot password or use the Microsoft Authenticator app.
Click to expand...
Thank Spunk, already tried and failed. As info to all I created a new admin account in CMD prompt successfully. However, still got the same error at the store.
 

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
izzyforeal said:
Hello all, having a strange issue. I created only a local account on my laptop when I set it up. And although I've done it in the past if I logged into my microsoft account on the Microsoft Store, I could still download anything I wanted. So the store was the only place I was logged in with microsoft. Now I am getting a PURAuthentification Error when trying to download anything, So I went to log into my microsoft account on the laptop and the login box flashes for a second and then dissappears so I can't login anywhere on my laptop with microsoft. Any help would be great.

As info I have already done a WSRESET, checked my Time and Region settings and did a Network Reset. All with no success. Thanks in advance for any help you can provide. -Izzy.
Click to expand...
Downloading Windows 11 Media Creation Tool and reinstalling Windows. Sucks but that's about all I have left in the gun. Thank you all for the assistance.
 

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
Press the Windows key +I in Settings, go to System/Recovery/Reset this PC. Choose Keep My Files.
It should reset without loosing any of your files.
 

My Computer My Computer

At a glance

Windows 11 Pro Insider 64 bit 25H2 26200.5742Intel Core i7 9700K 3.6016 GBnVidia GEForce RTX 2060 Super
OS
Windows 11 Pro Insider 64 bit 25H2 26200.5742
Computer type
PC/Desktop
Manufacturer/Model
Gigabyte Z390 UD
CPU
Intel Core i7 9700K 3.60
Motherboard
Gigabyte Z390 UD
Memory
16 GB
Graphics Card(s)
nVidia GEForce RTX 2060 Super
Sound Card
onboard
Monitor(s) Displays
Two 27" Dell 4K monitors
Screen Resolution
3840 x 2160
Hard Drives
M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
PSU
850w PSU
Case
Cyberpower PC
Cooling
Water cooled
Keyboard
Backlit Cyberpower gaming keyboard
Mouse
Backlit Cyberpower gaming mouse
Internet Speed
1 GB mbps
Browser
Brave
Antivirus
Windows Security
Spunk said:
Press the Windows key +I in Settings, go to System/Recovery/Reset this PC. Choose Keep My Files.
It should reset without loosing any of your files.
Click to expand...
Oh ok, cool. I was unaware of that. Thank you Spunk.
 

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
Spunk said:
Press the Windows key +I in Settings, go to System/Recovery/Reset this PC. Choose Keep My Files.
It should reset without loosing any of your files.
Click to expand...
Spunk, the reset lets me keep my files but deletes my apps so just reinstalling Windows.
 

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
It is just reinstalling Windows, but it keeps your personal files if they are not backed up somewhere else, that is the difference.
It should keep your apps as well, some apps may need to be reinstalled.
 

My Computer My Computer

At a glance

Windows 11 Pro Insider 64 bit 25H2 26200.5742Intel Core i7 9700K 3.6016 GBnVidia GEForce RTX 2060 Super
OS
Windows 11 Pro Insider 64 bit 25H2 26200.5742
Computer type
PC/Desktop
Manufacturer/Model
Gigabyte Z390 UD
CPU
Intel Core i7 9700K 3.60
Motherboard
Gigabyte Z390 UD
Memory
16 GB
Graphics Card(s)
nVidia GEForce RTX 2060 Super
Sound Card
onboard
Monitor(s) Displays
Two 27" Dell 4K monitors
Screen Resolution
3840 x 2160
Hard Drives
M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
PSU
850w PSU
Case
Cyberpower PC
Cooling
Water cooled
Keyboard
Backlit Cyberpower gaming keyboard
Mouse
Backlit Cyberpower gaming mouse
Internet Speed
1 GB mbps
Browser
Brave
Antivirus
Windows Security
Well reinstalling fixed everything!
 

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
izzyforeal said:
Well reinstalling fixed everything!
Click to expand...
Congratulations. Thinking back, a friend once had an issue with Microsoft Store on Windows 10; every time he tried to use it he got a non-helpful "Something went wrong" message. I tried all of the remedies but ended up doing a repair install to fix it. Microsoft Store seems a bit fragile at times.
 

My Computer My Computer

At a glance

Windows 11 Professional 25H2Intel Core i9 11900K64GBNVIDIA GeForce GTX 1650
OS
Windows 11 Professional 25H2
Computer type
PC/Desktop
Manufacturer/Model
Digital Storm VELOX
CPU
Intel Core i9 11900K
Motherboard
ASUS PRIME Z590-P
Memory
64GB
Graphics Card(s)
NVIDIA GeForce GTX 1650
Sound Card
Realtek onboard
Monitor(s) Displays
Acer R221Q 21.5"
Screen Resolution
1920 x 1080
Hard Drives
2 x Samsung SSD 990 EVO Plus (1 TB)
2 x Seagate ST4000NE001 (4 TB)
PSU
None
Case
VELOX
Cooling
Cooler Master
Keyboard
Logitech
Mouse
Kensington trackball
Browser
Firefox, Chrome
Antivirus
Windows Defender, Malwarebytes
OldMainframeGuy said:
Congratulations. Thinking back, a friend once had an issue with Microsoft Store on Windows 10; every time he tried to use it he got a non-helpful "Something went wrong" message. I tried all of the remedies but ended up doing a repair install to fix it. Microsoft Store seems a bit fragile at times.
Click to expand...
It’s very fickle like my fat exwife.
 

My Computer My Computer

At a glance

Windows 11 HomeAMD Ryzen 7 8840HSKingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5AMD Radeon 780M Graphics
OS
Windows 11 Home
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 7445 2in1
CPU
AMD Ryzen 7 8840HS
Motherboard
0MT90K
Memory
Kingston FURY Impact 32GB (2x16GB) 5600MT/s DDR5
Graphics Card(s)
AMD Radeon 780M Graphics
Sound Card
AMD High Definition Audio Device
Monitor(s) Displays
Dell 27"
Screen Resolution
2560x1440
Hard Drives
EG6 KIOXIA 1TB (NVMe)
PSU
6-Cell 97WHr Integrated
Case
Platinum Silver
Keyboard
Arteck 5.1
Mouse
Logitech M650
Internet Speed
1000 | 25
Browser
Google Chrome
Antivirus
Windows Defender
Other Info
If you listen cartefully, you can hear me not caring.
You must log in or register to reply here.

Similar threads

Random USB Connect/Disconnect Sounds + Micro Freezes + Constant Authentication Events (Windows 11)
2
Replies
25
Views
19K
Mark Munoz
Mark Munoz
Bluetooth Authentication
Replies
2
Views
218
spapakons
spapakons
How to stop "Select a certificate for authentication" at google.com using Edge
Replies
1
Views
190
glasskuter
glasskuter
  • Article Article
New Microsoft Authenticator app version for Android and iOS - July 1
Replies
0
Views
218
Brink
Brink
Automatically login into Windows 11 Pro
Replies
3
Views
356
dalchina
D

Latest Support Threads

Latest Tutorials

Back
Top Bottom