Radeon adrenalin software crash randomly


William654

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2:48 AM
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231
OS
Windows 11
Hi
I have GPU 6800xt and adrenalin software 22.8.1 but recently when I open the software or try to maximize or resize the software it close itself but sometime it stay open. How I know what is the cause of this problem ?

Thanks
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    Asus tuf x570
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    Acer and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes

glasskuter

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7:48 PM
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The Lone Star State of Texas
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Windows 11 Pro 22H2 22621.382
Did you update the driver without first removing the old one and the software?

1. Download latest drivers applicable for your GPU and OS.

2. Download DDU Display Driver Uninstaller Download version 18.0.5.4

3. Disconnect from the internet to block windows update from interfering with DDU and install of new driver.

4. Use DDU to completely uninstall current drivers and Radeon software . Run DDU in safe mode and follow the instructions carefully.

5. With internet still disconnected, boot in normal mode and install new drivers.

6. reconnect internet.

If that doesn't resolve the problem download an older driver package and go through the procedure again to install it.


This is a note on DDU site in case you get into some sort of boot loop
USEFUL TIP:
To solve the infinite boot loop issue that some users are having, you must boot with the DVD/USB (Windows installation disk) in recovery with Command prompt and type :
Option 1 (recommended) : bcdedit /deletevalue {default} safeboot
If option 1 is not working,
Option 2 : bootrec /rebuildbcd
There may need to be some adjustement if you have a dualboot system. but if not , it should work correctly.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.382
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

William654

Active member
Member
Thread Starter
Local time
2:48 AM
Posts
231
OS
Windows 11
@glasskuter
Thanks tried these steps. I dont know why the commands like bcdedit in previous problem always lead to failed.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    Asus tuf x570
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    Acer and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
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