Radeon adrenalin software crash randomly


William654

Well-known member
Member
VIP
Local time
5:14 AM
Posts
740
OS
Windows 11
Hi
I have GPU 6800xt and adrenalin software 22.8.1 but recently when I open the software or try to maximize or resize the software it close itself but sometime it stay open. How I know what is the cause of this problem ?

Thanks
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes
Did you update the driver without first removing the old one and the software?

1. Download latest drivers applicable for your GPU and OS.

2. Download DDU Display Driver Uninstaller Download version 18.0.5.4

3. Disconnect from the internet to block windows update from interfering with DDU and install of new driver.

4. Use DDU to completely uninstall current drivers and Radeon software . Run DDU in safe mode and follow the instructions carefully.

5. With internet still disconnected, boot in normal mode and install new drivers.

6. reconnect internet.

If that doesn't resolve the problem download an older driver package and go through the procedure again to install it.


This is a note on DDU site in case you get into some sort of boot loop
USEFUL TIP:
To solve the infinite boot loop issue that some users are having, you must boot with the DVD/USB (Windows installation disk) in recovery with Command prompt and type :
Option 1 (recommended) : bcdedit /deletevalue {default} safeboot
If option 1 is not working,
Option 2 : bootrec /rebuildbcd
There may need to be some adjustement if you have a dualboot system. but if not , it should work correctly.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
@glasskuter
Thanks tried these steps. I dont know why the commands like bcdedit in previous problem always lead to failed.
 

My Computer My Computer

At a glance

Windows 115900x32 GB G.SkillRX 6800 XT
OS
Windows 11
Computer type
PC/Desktop
CPU
5900x
Motherboard
MAG X570S TOMAHAWK MAX WIFI
Memory
32 GB G.Skill
Graphics Card(s)
RX 6800 XT
Sound Card
Creative Sound Blaster Z
Monitor(s) Displays
BENQ and AOC QHD 120Hz
Screen Resolution
QHD
Hard Drives
2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
PSU
Corsair RM750
Case
Bloody rage
Cooling
Water cooling gamdias 240
Keyboard
razer ornata
Mouse
razer da v2
Browser
FF and Chrome
Antivirus
Malwarebytes
Back
Top Bottom