Solved Random crashes without BSOD


Hi everybody,
@zbook
I did as you recommended and the computer was running all day.
There were a couple of crashes.
Eventlogs share link...: download eventlogs
May be you can find some other hints..

The I3 CPU has been delivered and therefore, if there is enough time tomorrow i am going to replace the CPU.
Lets see what will happen then....

I will keep you informed...
 

My Computer

System One

  • OS
    Windows 11 23H2 (22631.4317)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Loop
    CPU
    Intel i9 14900k
    Motherboard
    Asus Rog Strix Z790-F Gaming WIFI II
    Memory
    G.Skill Trident Z5 DDR56400 32GBx2
    Graphics Card(s)
    Asus Nvida Geforce RTX 4070 Ti
    Sound Card
    Onboard
    Hard Drives
    Kingston FURY Renegade M.2 2000 GB
    WD Red Pro 8 TB, 3.5", CMR x2
    PSU
    be quiet! Straight Power 12 Platinum 1000 W
    Case
    Lian-Li O11 Dynamic EVO XL E-ATX, ATX, mATX, Mini ITX
    Cooling
    Custom Loop Corsair
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    brave/firefox
How did you decide to replace the CPU?

Why not swap test the PSU?

(It was reported replaced but there were no BSOD)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
because I already replaced the PSU as you can read in my initial post... ;-)

I swaped everything except the mainboard, CPU and drive C:
 

My Computer

System One

  • OS
    Windows 11 23H2 (22631.4317)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Loop
    CPU
    Intel i9 14900k
    Motherboard
    Asus Rog Strix Z790-F Gaming WIFI II
    Memory
    G.Skill Trident Z5 DDR56400 32GBx2
    Graphics Card(s)
    Asus Nvida Geforce RTX 4070 Ti
    Sound Card
    Onboard
    Hard Drives
    Kingston FURY Renegade M.2 2000 GB
    WD Red Pro 8 TB, 3.5", CMR x2
    PSU
    be quiet! Straight Power 12 Platinum 1000 W
    Case
    Lian-Li O11 Dynamic EVO XL E-ATX, ATX, mATX, Mini ITX
    Cooling
    Custom Loop Corsair
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    brave/firefox
see the edit
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
There were never BSOD...not a single BSOD occurred since the first start.
That is the reason why it is so difficult to find the culprit.
And in this forum is also no section for "crases without BSOD" but this section is definitely the best choice to post an looking for support...
 

My Computer

System One

  • OS
    Windows 11 23H2 (22631.4317)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Loop
    CPU
    Intel i9 14900k
    Motherboard
    Asus Rog Strix Z790-F Gaming WIFI II
    Memory
    G.Skill Trident Z5 DDR56400 32GBx2
    Graphics Card(s)
    Asus Nvida Geforce RTX 4070 Ti
    Sound Card
    Onboard
    Hard Drives
    Kingston FURY Renegade M.2 2000 GB
    WD Red Pro 8 TB, 3.5", CMR x2
    PSU
    be quiet! Straight Power 12 Platinum 1000 W
    Case
    Lian-Li O11 Dynamic EVO XL E-ATX, ATX, mATX, Mini ITX
    Cooling
    Custom Loop Corsair
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    brave/firefox

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Thank you zbook,

thats the difficult part with this issue... I did many stresstest with different tools and all of them run perfectly fine.
The behaviour is so weird because sometimes there are 3 crashes within an hour, on the other hand, no crashes for two days.
It does not matter either the computer is in idle and doing absolutely nothing or I am working on it....
It just happens immediately and without any pre signs....
I had to deal with many strange errors in the last 20 years, some of them were really difficult to solve. But this one is different...
We will see...
THANK YOU for your support....
 

My Computer

System One

  • OS
    Windows 11 23H2 (22631.4317)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Loop
    CPU
    Intel i9 14900k
    Motherboard
    Asus Rog Strix Z790-F Gaming WIFI II
    Memory
    G.Skill Trident Z5 DDR56400 32GBx2
    Graphics Card(s)
    Asus Nvida Geforce RTX 4070 Ti
    Sound Card
    Onboard
    Hard Drives
    Kingston FURY Renegade M.2 2000 GB
    WD Red Pro 8 TB, 3.5", CMR x2
    PSU
    be quiet! Straight Power 12 Platinum 1000 W
    Case
    Lian-Li O11 Dynamic EVO XL E-ATX, ATX, mATX, Mini ITX
    Cooling
    Custom Loop Corsair
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    brave/firefox
I did many stresstest with different tools

Which stress tests had been used?

Swap testing is very often needed to identify the malfunctioning or incompatible component.


Please post Speccy results.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Hi everybody,

sorry for waiting, it took me some time replacing further parts.
What I did:

- replaced the CPU
- replaced the M2 drive with Windows with an SSD on an Sata port with a new installed Windows.
- just to be sure, I not only swapped the RAM, I replaced with another manufacturer.
- so all drives (also USB drives) have been replaced.
@zbook it seems there are no drives left for further scans. What do you mean, may be a driver problem?

It crased twice with these changings and at the moment I am waiting for another crash to give me the final reason for a motherboard RMA.

I am still very interesstet in your opinion and input.

Thank to everybody that tried to help me so far.

I will keep you informed.
 

My Computer

System One

  • OS
    Windows 11 23H2 (22631.4317)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Loop
    CPU
    Intel i9 14900k
    Motherboard
    Asus Rog Strix Z790-F Gaming WIFI II
    Memory
    G.Skill Trident Z5 DDR56400 32GBx2
    Graphics Card(s)
    Asus Nvida Geforce RTX 4070 Ti
    Sound Card
    Onboard
    Hard Drives
    Kingston FURY Renegade M.2 2000 GB
    WD Red Pro 8 TB, 3.5", CMR x2
    PSU
    be quiet! Straight Power 12 Platinum 1000 W
    Case
    Lian-Li O11 Dynamic EVO XL E-ATX, ATX, mATX, Mini ITX
    Cooling
    Custom Loop Corsair
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    brave/firefox
Today is 11/16.

The prior post was 11/9.

Post a new V2 after the next crash.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Hi Zbook,

the mainboard was already removed and wrapped in for RMA.
But I am wondering how further stresstests or V2 could help finding the culprit since there is no initial hardware left than the mainboard.
If a driver is the reason, then it would be visible in the previous logs as well.

I try to follow every possible solution; so I did as you told me before.
But at this point I don't see how further tests and logs might could help. (sorry for critics, but I just can't follow your conclusions)

I do probably not know all facts or reasons you might have, but I would appreciate if you could explain your conclusion.
It will take some time until the RMA will be done.

Thank you so far...
 

My Computer

System One

  • OS
    Windows 11 23H2 (22631.4317)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Loop
    CPU
    Intel i9 14900k
    Motherboard
    Asus Rog Strix Z790-F Gaming WIFI II
    Memory
    G.Skill Trident Z5 DDR56400 32GBx2
    Graphics Card(s)
    Asus Nvida Geforce RTX 4070 Ti
    Sound Card
    Onboard
    Hard Drives
    Kingston FURY Renegade M.2 2000 GB
    WD Red Pro 8 TB, 3.5", CMR x2
    PSU
    be quiet! Straight Power 12 Platinum 1000 W
    Case
    Lian-Li O11 Dynamic EVO XL E-ATX, ATX, mATX, Mini ITX
    Cooling
    Custom Loop Corsair
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    brave/firefox
Had you run OCCT?

Drivers?

Swap testing is frequently required to identify malfunctioning or incompatible hardware.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
No, since the mainboard was already removed .....
Drivers attached from a previous post....
 

Attachments

My Computer

System One

  • OS
    Windows 11 23H2 (22631.4317)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Loop
    CPU
    Intel i9 14900k
    Motherboard
    Asus Rog Strix Z790-F Gaming WIFI II
    Memory
    G.Skill Trident Z5 DDR56400 32GBx2
    Graphics Card(s)
    Asus Nvida Geforce RTX 4070 Ti
    Sound Card
    Onboard
    Hard Drives
    Kingston FURY Renegade M.2 2000 GB
    WD Red Pro 8 TB, 3.5", CMR x2
    PSU
    be quiet! Straight Power 12 Platinum 1000 W
    Case
    Lian-Li O11 Dynamic EVO XL E-ATX, ATX, mATX, Mini ITX
    Cooling
    Custom Loop Corsair
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    brave/firefox
Hi everybody,

I know it is a long time since this thread has started.
When you are in trouble and crawling the internet, there is this tread which seems to have the exact same issue like you... and then the thread just stops somewhere in between.... this is quite annoying .
For that reason, I would like to know you what the culprit was.

I was in fact the Asus board. RMA done and the problem was fixed.
Why took this so much time? Because the board was already packet for RMA and there was this other idea I head....I wrapped it out and testing begun from zero.....(now I really know this was a bad idea; should have done the RMA earlier)

I use ASUS boards for more than 20 years; never ever had an issue with this brand; therefore, I trusted may bee too much.

I would like to say THANK YOU to all off you which spend there spare time helping me to find a solution.
@glasskuter
@zbook
@IanMosley
@abactuon

So my first custom loop comes finally to an end...;-)




20250531_102601.webp
 

My Computer

System One

  • OS
    Windows 11 23H2 (22631.4317)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Loop
    CPU
    Intel i9 14900k
    Motherboard
    Asus Rog Strix Z790-F Gaming WIFI II
    Memory
    G.Skill Trident Z5 DDR56400 32GBx2
    Graphics Card(s)
    Asus Nvida Geforce RTX 4070 Ti
    Sound Card
    Onboard
    Hard Drives
    Kingston FURY Renegade M.2 2000 GB
    WD Red Pro 8 TB, 3.5", CMR x2
    PSU
    be quiet! Straight Power 12 Platinum 1000 W
    Case
    Lian-Li O11 Dynamic EVO XL E-ATX, ATX, mATX, Mini ITX
    Cooling
    Custom Loop Corsair
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    brave/firefox
Glad to read the success.

How long has the new motherboard been in use?

If you post a new V2 I'll scan it much later in the day (heading to bed now).
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
It runs for about 8 weeks now.... without any issues...
Fortunately there isn't any need for further scans now....
This issue drove me crazy, I almost gave up with this.

But, now everything is perfectly fine.....:-)
 

My Computer

System One

  • OS
    Windows 11 23H2 (22631.4317)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Loop
    CPU
    Intel i9 14900k
    Motherboard
    Asus Rog Strix Z790-F Gaming WIFI II
    Memory
    G.Skill Trident Z5 DDR56400 32GBx2
    Graphics Card(s)
    Asus Nvida Geforce RTX 4070 Ti
    Sound Card
    Onboard
    Hard Drives
    Kingston FURY Renegade M.2 2000 GB
    WD Red Pro 8 TB, 3.5", CMR x2
    PSU
    be quiet! Straight Power 12 Platinum 1000 W
    Case
    Lian-Li O11 Dynamic EVO XL E-ATX, ATX, mATX, Mini ITX
    Cooling
    Custom Loop Corsair
    Keyboard
    Logitech
    Mouse
    Logitech
    Browser
    brave/firefox
Ok.

Again I'm glad to read that it's working well.

You're welcome.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
:cool:
 

My Computer

System One

  • OS
    Windows 11 Pro 25H2 (Build 26200.8728)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Pro Max Tower T2 FCT2250
    CPU
    Intel Core Ultra 9 285 5.6 GHz
    Motherboard
    64-bit operating system, x64-based processor
    Memory
    32.00 GB
    Graphics Card(s)
    Intel Integrated Graphics (128 MB)
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Dell P2714H Monitor
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x 512GB M.2 XG10d SED KIOXIA PCIe solid state drive (Internal)
    1 x 2TB Seagate ST2000DM008-2UB102 HDD (Internal)
    1 x 1TB Seagate STGX4000400 External HDD
    1 x 4TB Seagate STGX4000400 External HDD
    1 x 6TB WD Elements AE 2689 External HDD
    PSU
    500 Watts
    Cooling
    Air
    Keyboard
    Microsoft Wired Keyboard 600
    Mouse
    Microsoft USB Basic Optical Mouse v2.0
    Browser
    Firefox
    Antivirus
    Windows Defender + Malwarebytes Premium
    Other Info
    BaseBoard Manufacturer Dell Inc.
    BaseBoard Product 022RY57
    BaseBoard Version A01
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