Random freezes or BSOD

zbook · Aug 5, 2023

There were 5 mini dump files and one memory dump file debugged.

All BSOD were caused by misbehaving Nvidia drivers (nvlddmkm.sys).

Uninstall the GPU drivers using DDU and try an older driver.

See if the motherboard has another slot for the GPU.

If available, switch PCI-e slots.

Miccoolio · Aug 5, 2023

Windows Resource Protection found corrupt files and successfully repaired them.

(The second page was not present) > sorry what do you want me to do with this?

Boot to the BIOS > post images for these voltages: 3.3, 5, 12 --> I am not too sure where exactly are these voltages but here are the pics of what I think you were looking for on my BIOS...

zbook · Aug 5, 2023

Install a Nvidia driver different from 31.0.15.3667.

Report on MB slots.

For any new BSOD post a V2 share link into the newest post.

133, 193, 117, 1c5

Bug Check 0x133: DPC_WATCHDOG_VIOLATION
Bug Check 0x117: VIDEO_TDR_TIMEOUT_DETECTED
Bug Check 0x193: VIDEO_DXGKRNL_LIVEDUMP
Bug Check 0x1C5: IO_THREADPOOL_DEADLOCK_LIVEDUMP

Code:

Event[11365]
  Log Name: System
  Source: Display
  Date: 2023-08-05T10:51:42.5130000Z
  Event ID: 4101
  Task: N/A
  Level: Warning
  Opcode: Info  g
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Micco
  Description:
Display driver nvlddmkm stopped responding and has successfully recovered.

Miccoolio · Aug 5, 2023

Install a Nvidia driver different from 31.0.15.3667. > done, installed 31.0.15.3640.

Report on MB slots. > The grey one 5.0 (in red circle) is the one I am currently using; would the black ones (in blue circle) be the 'extra' ones you are talking about?

(Z690 UD AX DDR4 V2 (rev. 1.0) Key Features | Motherboard - GIGABYTE Australia)

Miccoolio · Aug 5, 2023

10th freeze after all previous actions. This time system didn't reboot itself or give BSOD so I hard rebooted it.

This freeze happened immediately when I started playing Ghost Recon Breakpoint (with highest settings). The other freezes occurred mostly during playing COD MW2 with highest settings. Once during watching Youtube. Interestingly Diablo 4 runs perfectly overnights...

MICCO-(2023-08-05_19-31-47).zip

drive.google.com

Miccoolio · Aug 5, 2023

And 11th freeze brought to you by Diablo 4... I guess it's no gaming for me on a Saturday night...

I am very tempted to get a new PSU tomorrow...

MICCO-(2023-08-05_20-23-26).zip

drive.google.com

Miccoolio · Aug 5, 2023

12th.

MICCO-(2023-08-05_22-14-57).zip

drive.google.com

Miccoolio · Aug 5, 2023

13th. With the freezes mainly coming from games, I started to feel like it's driver issue - so I further rolled back my driver from 31.0.15.3640 to 31.0.15.3203 (the latter is generally regarded as the 'last working' driver, after doing some digging on the Nvidia forum). However, this didn't work and still caused (this) freeze.

MICCO-(2023-08-05_23-13-43).zip

drive.google.com

Miccoolio · Aug 5, 2023

14th - froze when I was using Heaven Benchmark 4.0 to load up my GPU. The benchmark ran beautifully (like all my other games) and then froze the system half way through.

Also in regards to @zbook your advice of swapping PCIe slots > if those are the slots, it's still physically not possible for me to lower my card and use those lower slots so I don't think this is an option for me.

Also want to highlight again no freezes whatsoever during browsing/working/idle, freezes have all been (with one exception with Youtube) coming from gaming. This is straight up different than my last faulty card and how that one froze randomly.

MICCO-(2023-08-05_23-32-17).zip

drive.google.com

zbook · Aug 6, 2023

The logs reported 5 BSOD on 08/05/2023.

The logs from yesterday and today indicated continued BSOD with 3 different Nvidia drivers.

Please contact the computer manufacturer for hardware testing / warranty replacement.

These were the 3 tested driver versions:

Code:

nvlddmkm.sys Wed Jul 12 19:40:26 2023 (64AF47FA)

Code:

nvlddmkm.sys Fri May 19 05:14:23 2023 (64674BFF)

Code:

nvlddmkm.sys Fri Jun 23 16:22:34 2023 (64960D1A)

Code:

Event[13439]
  Log Name: System
  Source: EventLog
  Date: 2023-08-05T23:29:21.9380000Z
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Micco
  Description:
The previous system shutdown at 11:06:29 PM on ?8/?5/?2023 was unexpected.

Code:

Event[13455]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2023-08-05T23:29:15.1390000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info  a
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Micco
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[13555]
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2023-08-05T23:29:24.3510000Z
  Event ID: 1001
  Task: N/A
  Level: Error
  Opcode: Info

  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Micco
  Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0xfffff8027d11c340, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 9be6c901-6d83-4537-a367-633b27da735d.

Code:

Name    NVIDIA GeForce RTX 4090
PNP Device ID    PCI\VEN_10DE&DEV_2684&SUBSYS_367519DA&REV_A1\4&8BD6E8D&0&0008
Adapter Type    NVIDIA GeForce RTX 4090, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 4090
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_91a2cdd03914725b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_91a2cdd03914725b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_91a2cdd03914725b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_91a2cdd03914725b\nvldumdx.dll
Driver Version    31.0.15.3203
INF File    oem2.inf (Section083 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_91A2CDD03914725B\NVLDDMKM.SYS (31.0.15.3203, 55.55 MB (58,252,824 bytes), 5/08/2023 10:43 PM)