Random freezes or BSOD


Miccoolio

Member
Local time
10:06 AM
Posts
18
OS
Win11
Hi members,

Been experiencing random freezes since Thursday (6 Jul). Here's a bit of a history of my systems:
  • 1st system (since 9 Nov 2021): bought ROG Strix GA15DK Gaming Desktop. No issue ever occurred on this PC. (https://www.amazon.com/GA15DK-Desktop-GeForce-Windows-GA15DK-AS776/dp/B08ZRTRLR9)
  • 2nd system (since 10 Feb 2023): mainly upgrading GPU - bought a new case, two new fans, a new GPU; everything else is from the last system. This PC had been perfect on the get go until 6 Jul 2023 when freezes occurred.
  • 3rd system (7 Jul 2023, the immediate next day after detecting the freezes): given the freezes and also have been thinking about extra upgrades, installed a new motherboard, new CPU and CPU cooling, an additional SSD, and a new WIFI adaptor. Everything else is from the last system. However freezes persist.
  • OS was updated to Win11 when it came out and had had no issues on the 2nd system until the date of freezing.
  • Everything on my spec list is under warranty.
Freeze situation: just freezes randomly; sometimes froze shortly after booted, sometimes could go fine for 1~2 hours before freezing (that seems to be the limit). Freezing seems to occur less often if case opened. I did hard reboot with power button every time when it didn't reboot itself (half of the time it wouldn't reboot itself) for longer than 10 minutes. The freezes sometimes led to BSOD (black).

Things I have attempted to fix the issue but none have resolved it for good:
  • open case while using PC;
  • thorough dusting on PSU, CPU, GPU, motherboard;
  • reset PC (in fact it won't let me reset; resetting always ended up BSOD (blue) and reverted back)
  • removed overclocking
GPU and CPU temp have been normal during intense gaming. When I checked the reliability report after rebooting, most of the freezes were due to these Live Kernel Event 117 or 141 (sometimes both). In some rare occasions, the freezes didn't return any hardware errors messages on reliability report.

Please see the attached V2 log. Thank you greatly in advance for any assistance.
 
Windows Build/Version
Win 11 22H2 22621.1928

Attachments

  • DESKTOP-9G7IFUC-(2023-07-08_21-49-02).zip
    751 KB · Views: 3

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
1)Run Tuneup plus > post a share link into this thread using one drive, drop box, or google drive



2) Upgrade the BIOS f21 > f24



3) Create a new retore point



4) For any BSOD post a new V2 share link into the newest post
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1)Run Tuneup plus > post a share link into this thread using one drive, drop box, or google drive


2) Upgrade the BIOS f21 > f24
Done

3) Create a new retore point
Done


4) For any BSOD post a new V2 share link into the newest post
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
Uninstall the Nvidia GPU drivers using DDU
Make sure that a clean install is performed and if available install the physx driver
look for a driver version different from driver version 31.0.15.3640






If the computer continues to have BSODs with different driver versions then swap test the GPU card (Nvidia or AMD)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Just to confirm - Nvidia graphic driver to reinstall the newest; physx anything other than 31.0.15.3640?
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
The computer appears to have malfunctioning hardware.

Try multiple drivers > if computer instability continues then swap the GPU hardware
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
I put my money on the BIOS. I had random unexplained freezing issues until I updated the BIOS to F24b (beta) and now F24. Now she is as solid as a rock and loving it. I've got the Gigabyte Z690 GAMING X.
 

My Computer

System One

  • OS
    Windows 11 Pro Version 23H2 OS Build 22631.3374
    Computer type
    PC/Desktop
    Manufacturer/Model
    Local shop built (KC Computers Ltd)
    CPU
    Intel Core i9 13900F
    Motherboard
    Gigabyte Z690 Gaming X (rev. 1.0/1.1) - (BIOS: F29 Dec 22, 2023)
    Memory
    2 x Kingston Fury 32gb DDR5 5600 Beast
    Graphics Card(s)
    Gigabyte Eagle (Nvidia) RTX 3060
    Sound Card
    Chord Async USB 44.1kHz - 384kHz 2Qute DAC
    Monitor(s) Displays
    piXL PX27UDH4K 27 Inch Frameless IPS Monitor
    Screen Resolution
    4K (3840 x 2160) 60fps
    Hard Drives
    1 x KINGSTON NVMe M.2 SSDSKC3000D2048G 2TB
    1 x Samsung SSD 870 EVO 250GB
    2 x Crucial CT4000MX500SSD1 4TB
    2 x Crucial CT2000MX500SSD1 2TB
    1 x Crucial CT250MX500SSD1 250.0 GB
    PSU
    Gigabyte 750w
    Case
    Fractal Torrent
    Cooling
    Stock Intel CPU, 2 x Fractal 180mm PWM (front), 3 x Fractal 140mm PWM (bottom)
    Keyboard
    Logitech MX Mechanical Wireless Illuminated Performance Keyboard
    Mouse
    Logitech MX Master 3S Wireless Performance Mouse
    Internet Speed
    960 Mbps/330 Mbps Trooli FTTP
    Browser
    Firefox
    Antivirus
    Eset Nod32
For any BSOD post a new V2 share link into the newest post.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Update:

  • Performed clean install --> did not stop freezing and BSOD
  • Installed older versions of nvidia graphic drivers --> did not stop
  • Swapped with other GPU (3070 and 2070), all these worked fine but putting my 4090 back on will result in freezing/BSOD situations, so it is pretty clear to me that the GPU has become faulty and I am sending it back to warranty.

Thank you @zbook for your time and knowledge. Just another question however, what could possibly cause the GPU to become faulty out of the blue though? It was run fine for 5 months straight without any slight issues...
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
You're welcome.

Glad to help.


(The log files only collected files for two days after the clean install)
(There may have been other findings capturing files from prior to that.)



To monitor more frequently please use reliability monitor


 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
You're welcome.

Glad to help.


(The log files only collected files for two days after the clean install)
(There may have been other findings capturing files from prior to that.)



To monitor more frequently please use reliability monitor



After sending my GPU to warranty, Zotac decided to just give me a new one without telling me what went wrong with the last card (but they did confirm it was causing freezes).

Received my new card on 1 Aug and has been running fine until yesterday - the first freeze happened, along came with a hardware error 1c5 on the reliability history. Since this is a new error, I didn't think much of it - but then soon it came with 4 more freezes (from yesterday until the moment I am typing this post).

All 5 freezes returned blue screen. The first one returned 'Hardware Error 1c5', the subsequent 4 returned 'BlueScreen 133'. These error codes are all new (were never seen in my last faulty card).

Things I have done - only upgraded my BIOS to F25 today.

I suspect something in my system is causing the card to go faulty, since it's a new one afterall. Please see the attached V2 log. I would love to dive deeper this time since this is getting ridiculously frustrating.

 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
After sending my GPU to warranty, Zotac decided to just give me a new one without telling me what went wrong with the last card (but they did confirm it was causing freezes).

Received my new card on 1 Aug and has been running fine until yesterday - the first freeze happened, along came with a hardware error 1c5 on the reliability history. Since this is a new error, I didn't think much of it - but then soon it came with 4 more freezes (from yesterday until the moment I am typing this post).

All 5 freezes returned blue screen. The first one returned 'Hardware Error 1c5', the subsequent 4 returned 'BlueScreen 133'. These error codes are all new (were never seen in my last faulty card).

Things I have done - only upgraded my BIOS to F25 today.

I suspect something in my system is causing the card to go faulty, since it's a new one afterall. Please see the attached V2 log. I would love to dive deeper this time since this is getting ridiculously frustrating.

6th freeze - same 'BlueScreen 133'. So far only being idle hasn't caused freezes.

New V2 log:

 
Last edited:

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
The license report displayed invalid.

Make sure that Windows is properly activated and licensed > post a new V2 share link into the newest post
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
The license report displayed invalid.

Make sure that Windows is properly activated and licensed > post a new V2 share link into the newest post

Just bought a new windows key and activated - not even gonna ask why this wasn't an issue when I previously changed my motherboard...


 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
8th freeze - and my worst nightmare Hardware error 141 has returned.

(Also performed a DDU clean reinstall of graphic driver after posting this, however I have reinstalled the latest driver not the older versions)

 
Last edited:

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
1) Run Tuneup plus > post a share link into this thread



2) Turn off Windows fast startup:




3) Open administrative command prompt and copy and paste:

PowerShell $D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "%WinDir%\MEMORY.DMP" "$D\Memory_dmp"

Post a separate share link into this thread with only the compressed memory dump using one drive, drop box, or google drive.



4) For any BSOD post a new V2 share link into the newest post.




Code:
Name    NVIDIA GeForce RTX 4090
PNP Device ID    PCI\VEN_10DE&DEV_2684&SUBSYS_367519DA&REV_A1\4&8BD6E8D&0&0008
Adapter Type    NVIDIA GeForce RTX 4090, NVIDIA compatible
Adapter Description    NVIDIA GeForce RTX 4090
Adapter RAM    (1,048,576) bytes
Installed Drivers    C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_14c40086f8e718c9\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_14c40086f8e718c9\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_14c40086f8e718c9\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_14c40086f8e718c9\nvldumdx.dll
Driver Version    31.0.15.3667
INF File    oem11.inf (Section082 section)
Driver    C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPIG.INF_AMD64_14C40086F8E718C9\NVLDDMKM.SYS (31.0.15.3667, 56.34 MB (59,075,088 bytes), 5/08/2023 11:18 AM)
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) Run Tuneup plus > post a share link into this thread > done (I copied everything from cmd to a notepad and named it Tuneup.log; hope that's what you need)


2) Turn off Windows fast startup > done


3) Open administrative command prompt and copy and paste:

PowerShell $D=(New-Object -ComObject Wscript.Shell).SpecialFolders(4);Compress-Archive "%WinDir%\MEMORY.DMP" "$D\Memory_dmp"

Post a separate share link into this thread with only the compressed memory dump using one drive, drop box, or google drive.

> done

 

Attachments

  • Tuneup.log
    6.3 KB · Views: 2

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Technology
    CPU
    13th Gen Intel(R) Core(TM) i9-13900F
    Motherboard
    Z690 UD AX DDR4 V2
    Memory
    32GB
    Graphics Card(s)
    ZOTAC GAMING GeForce RTX 4090 Trinity OC 24GB
    Sound Card
    HD Audio Device; NVIDIA HD Audio; NVIDIA Virtual Audio Device
    Monitor(s) Displays
    Dell S3222DGM
    Screen Resolution
    2560*1440
    Hard Drives
    C (1TB, system): WDC PC SN530 SDBPNPZ-1T00-1002
    D (1TB): CT1000BX500SSD1
    B: (1TB): KINGSTON SKC3000S1024G
    PSU
    Thermaltake Toughpower GF3 1000W Power Supply Premium Edition
    Case
    Corsair AIRFLOW 4000D Black Mid Tower ATX Case
    Cooling
    2*be quiet! Pure Wings 2 High Speed 140mm Fan (and another fan at the back that comes from my old PC); 1*DEEPCOOL LT520 240MM PREMIUM LIQUID AIO for CPU
Windows Resource Protection found corrupt files and successfully repaired them.

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Boot to the BIOS > post images for these voltages: 3.3, 5, 12
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
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