Random, Intermittent BSODs - Windows 11


Results of HD Sentinel - E: drive obviously has issues.
1727663983285.png
1727663941588.png
1727662622616.png
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
HWMonitor results - no notable issues highlighted HWMonitor.txt will use HW Monitor tomorrow while running Prime 95
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
Backup important files on ST2000DM008-2FR102.

chkdsk E:

Code:
Adding 2 bad clusters to the Bad Clusters File.
Correcting errors in the Volume Bitmap.

Windows has made corrections to the file system.
No further action is required.

1953497087 KB total disk space.
 621443464 KB in 211976 files.
     75616 KB in 113419 indexes.
         8 KB in bad sectors.
   1059035 KB in use by the system.
     65536 KB occupied by the log file.
1330918964 KB available on disk.



Hold testing.

Detach ST2000DM008-2FR102 > monitor the computer for unexpected shutdowns and restarts with and without BSOD > post new V2

 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Data is backed up nightly.... Replacing that drive is now on my to-do list -I'll need to replace it before testing as I use the computer daily for work that depends on user files on this drive. Should only take a day or two to get transferred over to new drive.

I'm intrigued how this drive hasn't shown up as problematic prior to running HD Sentinel - thoughts?
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
So the gist of all this is a faulty drive was causing the BSOD errors.

Correct?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Microsoft Surface Pro
    Memory
    16GB
  • Operating System
    Windows 11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad
    Memory
    32GB

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
So the gist of all this is a faulty drive was causing the BSOD errors.

Correct?

The problematic drive is to be detached.

If there is computer stability then this identifies / supports the drive as the cause of the BSOD.

If computer instability continues then hardware component testing will restart.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
UPDATE - just finished cloning to new drive. Beginning test with old, faulty drive removed today. Reminder - these crashes are intermittent and don't happen with any specific event. So, it may be today or next week before next crash (if one happens). Will update accordingly.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
UPDATE - new crash today (KMODE_EXCEPTION_NOT_HANDLED (1e)) about 12 hours after removing the faulty hard drive.
V2log link: FRANKENPUTER-(2024-10-01_12-10-09).zip

Also @zbook - I apparently missed your request to post event viewer logs - what log records would you like?

New HD Sentinal info below to confirm the faulty drive is no longer attached.
1727803180092.png
1727803211810.png
1727803235766.png
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
Please update the progress with post #66: event viewer

share links: system and applications


The collected mini dump file dated 10/01 were BSOD bugchecks

IRQL_NOT_LESS_OR_EQUAL (a)

KMODE_EXCEPTION_NOT_HANDLED (1e)


Please resume the hardware stress testing.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Below is link to the event log for system/applications for past 7 days - critical, error and warnings. Let me know if you need other events.

results of Furmark test below - I see nothing of note
1727817209154.png

Results of Prime95 test below - one notable item (worker #2 failed early in test). Unsure of significance. Have run 2 other CPU testing tools extensively with no issues noted but this does get my attention. Temps got up to 95, 96C a few times throughout test but did not stay there log. I didn't see anything of note in voltages.
1727817301140.png
1727817314621.png
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
Results of Prime95 test below - one notable item (worker #2 failed early in test). Unsure of significance. Have run 2 other CPU testing tools extensively with no issues noted but this does get my attention. Temps got up to 95, 96C a few times throughout test but did not stay there log. I didn't see anything of note in voltages.
View attachment 110768

It's ok to have 50,000 event viewer entries > collect each 2 share links: system and application > zip as needed

For all steps / tests > post images or share links
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
The event viewer menu options allow the creation of various files.

If possible post
a) one share with system events
b) one share with application events
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
Link to separate event viewer logs here - you mentioned the start date.... If you want, I can resave with a limited date range

Regarding bad blocks - all those errors were during the period the faulty drive was still attached. I am pretty certain those errors refer to the now removed faulty drive.

correcting previous post... I've run OCCT before but will do so again. Will update with results.
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
Result of CPU/RAM test below - beginning GPU test now
1727875720351.png
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
Which post has Memtest86+ results with the current RAM modules BL16G32C16U4B.M16FE?
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
@zbook - I ran several memtests for both sets of memory shortly before starting this thread (no errors in any of the tests). However, I can do another run tonight and post tomorrow.
Also... FYI - I will be posting the OCCT GPU test results around 3:30PM CT today. Are there any other OCCT tests you'd like to see
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 3600
    Motherboard
    MSI B550 Tomohawk Max Wifi
    Memory
    32GB 4X8GB Corsair Vengance
    Graphics Card(s)
    Nvidia GeForce GTX 1650
    Sound Card
    built-in to MoBo
    Hard Drives
    PNY CS900 960GB, Seagate Barrracuda 2TB, Sabrent ROcket 4 2TB
    PSU
    Corsair RM750x 750W 80+
    Case
    Corsair Obsidian 750D
    Internet Speed
    50MB+
    Browser
    Chrome
    Antivirus
    MS Defender
Back
Top Bottom