Restarts and updates have unusual behavior


cbiweb

Member
Local time
4:00 AM
Posts
70
Location
Nova Scotia, Canada
OS
Microsoft Windows 11 Home x64, version 21H2 build 22000.613
Whenever I restart or update my W11 laptop, this happens:

Restart: the usual "Restarting" message appears, and after a few seconds the screen goes black as usual, BUT.... it stays that way for a very long time. Five minutes on average. This is on a month old laptop, so there shouldn't be anything slowing it down.
Updates: the "Restarting" message appears, then I see the percentage of updates being worked on, and then the screen goes black for a long time.

For both restarts and updates, eventually the HP logo comes up with the spinning circle, then it goes black for a minute or two, and finally the screen comes back with the picturesque wallpaper. I wait a minute or two for the login screen, I enter my PIN, and the screen goes black screen for another 5 or more minutes. But the mouse cursor is there, I can move it around.

Right now as I type this, the screen is not coming back. It's just black with the mouse cursor, and it's been about ten minutes. However, I can bring up Task Manager no problem. Looks like everything is running except the display.

Would this behavior have anything to do with Explorer Patcher? Not saying it's bad coding, but perhaps Windows is gummed up because it's "alien" software?

Anyway, I'll need to restart again, because the screen is simply not coming back.
 
Windows Build/Version
21H2, build 22000.675

My Computer

System One

  • OS
    Microsoft Windows 11 Home x64, version 21H2 build 22000.613
    Computer type
    Laptop
    Manufacturer/Model
    HP Laptop 17-cn0008ca
    CPU
    11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz
    Motherboard
    HP 883C
    Memory
    16 GB DDR4-3200 MHz RAM (2 x 8 GB)
    Graphics Card(s)
    Intel® Iris® Xᵉ Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Generic PnP Monitor (17.1")
    Screen Resolution
    1920x1080
    Hard Drives
    (1) 256 GB PCIe® SSD
    (2) 1 TB 5400 rpm SATA HDD
    Mouse
    Dell Wireless
    Internet Speed
    Down: 35.53Mbps; Up: 26.19 Mbps
    Browser
    Vivaldi, Firefox, Cent, Chrome, Edge
    Antivirus
    Bit Defender

spapakons

Well-known member
Power User
VIP
Local time
10:00 AM
Posts
1,549
Location
Athens
OS
Windows 11 Pro 22H2 64-bit (build 22621.900)
It is normal for Windows to take some time to shutdown or load when installing updates in the background, don't worry. Once all updates are installed your computer should as fast as it can. At least in latest Windows 10 versions and in Windows 11 restarts take a little time. Back in the days of Windows XP and 7 it would take ages to complete. The worst scenario is that you need the computer for your work and you encounter the dreaded "Do not turn off your computer" message. And wait, and wait... nightmare!
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 64-bit (build 22621.900)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.900)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

cbiweb

Member
Thread Starter
Local time
4:00 AM
Posts
70
Location
Nova Scotia, Canada
OS
Microsoft Windows 11 Home x64, version 21H2 build 22000.613
It is normal for Windows to take some time to shutdown or load when installing updates in the background, don't worry. Once all updates are installed your computer should as fast as it can. At least in latest Windows 10 versions and in Windows 11 restarts take a little time. Back in the days of Windows XP and 7 it would take ages to complete. The worst scenario is that you need the computer for your work and you encounter the dreaded "Do not turn off your computer" message. And wait, and wait... nightmare!

I've never had black screens for so long with any Windows version.
5 minutes of black? No.
For updates I expect longer times to complete, but not with black screens for 5 minutes or so.
Also, with regular restarts, no version of Windows has ever given me black screens for more than a minute. Ever.
Also, as I mentioned, after entering my PIN, the black screen never went away, even after 15 minutes (by the time I waited for it and posted my post). I had to shut down and restart the laptop again.
So yes, I do worry, because this is not normal behavior for any version of Windows I've ever had since W95.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home x64, version 21H2 build 22000.613
    Computer type
    Laptop
    Manufacturer/Model
    HP Laptop 17-cn0008ca
    CPU
    11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz
    Motherboard
    HP 883C
    Memory
    16 GB DDR4-3200 MHz RAM (2 x 8 GB)
    Graphics Card(s)
    Intel® Iris® Xᵉ Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Generic PnP Monitor (17.1")
    Screen Resolution
    1920x1080
    Hard Drives
    (1) 256 GB PCIe® SSD
    (2) 1 TB 5400 rpm SATA HDD
    Mouse
    Dell Wireless
    Internet Speed
    Down: 35.53Mbps; Up: 26.19 Mbps
    Browser
    Vivaldi, Firefox, Cent, Chrome, Edge
    Antivirus
    Bit Defender

TairikuOkami

Brony
Power User
VIP
Local time
9:00 AM
Posts
592
OS
Windows 11 Home
You can use this tweak to see more details about what is going on, instead of just a restarting message. CMD as admin and copy/paste:
Code:
reg add "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System" /v "VerboseStatus" /t REG_DWORD /d "1" /f
 

My Computer

System One

  • OS
    Windows 11 Home
    CPU
    AMD Ryzen 5 3600 (07/19)
    Motherboard
    MSI B450 TOMAHAWK 7C02v1E (07/19)
    Memory
    4x 8GB ADATA XPG GAMMIX D10 DDR4 3200MHz CL16
    Graphics Card(s)
    MSI Radeon RX 580 ARMOR 8G OC @48FPS (08/19)
    Sound Card
    Creative Sound Blaster Z (11/16)
    Monitor(s) Displays
    24" AOC G2460VQ6 (01/19)
    Screen Resolution
    1920×1080@75Hz + FreeSync (DisplayPort)
    Hard Drives
    ADATA XPG GAMMIX S11 Pro SSD 512GB (07/19)
    PSU
    Seasonic M12II-520 80 Plus Bronze (11/16)
    Case
    Lian Li PC-7NB + 3x Noctua NF-S12A FLX@700rpm (11/16)
    Cooling
    CPU Cooler Noctua NH-U12S@700rpm
    Keyboard
    HP Wired Desktop 320K Keyboard (04/22)
    Mouse
    HP Wireless Silent 280M Mouse (05/21)
    Internet Speed
    400/40 Mbps via RouterOS (05/21) + TCP Optimizer
    Browser
    Edge with Neeva (No FB/Google) + Brave for YouTube + LibreWolf for FB
    Antivirus
    Panda Free + Binisoft WFC + NextDNS
    Other Info
    Headphones: Sennheiser RS170 (09/10)

cbiweb

Member
Thread Starter
Local time
4:00 AM
Posts
70
Location
Nova Scotia, Canada
OS
Microsoft Windows 11 Home x64, version 21H2 build 22000.613
You can use this tweak to see more details about what is going on, instead of just a restarting message. CMD as admin and copy/paste:
Code:
reg add "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System" /v "VerboseStatus" /t REG_DWORD /d "1" /f

Thank you. I will try it.
 

My Computer

System One

  • OS
    Microsoft Windows 11 Home x64, version 21H2 build 22000.613
    Computer type
    Laptop
    Manufacturer/Model
    HP Laptop 17-cn0008ca
    CPU
    11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz
    Motherboard
    HP 883C
    Memory
    16 GB DDR4-3200 MHz RAM (2 x 8 GB)
    Graphics Card(s)
    Intel® Iris® Xᵉ Graphics
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Generic PnP Monitor (17.1")
    Screen Resolution
    1920x1080
    Hard Drives
    (1) 256 GB PCIe® SSD
    (2) 1 TB 5400 rpm SATA HDD
    Mouse
    Dell Wireless
    Internet Speed
    Down: 35.53Mbps; Up: 26.19 Mbps
    Browser
    Vivaldi, Firefox, Cent, Chrome, Edge
    Antivirus
    Bit Defender

spapakons

Well-known member
Power User
VIP
Local time
10:00 AM
Posts
1,549
Location
Athens
OS
Windows 11 Pro 22H2 64-bit (build 22621.900)
I suspect some startup programs take more time to load before Windows resumes from black screen. I would load Task Manager, go to more details, then to Startup tab and disable any useless app. You don't need most of it loading with Windows. You can always manually load it when needed.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 64-bit (build 22621.900)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v22H2 (build 22621.900)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    Gainward NE5105T018G1-1070F (nVidia GeForce GTX 1050Ti 4GB GDDR5)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    Patriot Burst Elite 480GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Stock Intel CPU Fan, 1x 8cm fan at the back
    Mouse
    Sunnyline OptiEye PS/2
    Keyboard
    Mitsumi 101-key PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4

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