Laptop restarts after lid opens?


Arilyboo

Active member
Member
Local time
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OS
Windows 11
Hello, on my laptop after shutting the lid and later coming back and opening the lid it appears the laptop is restarting after sleeping. I try to login and it would be loading up windows as if I just restarted the computer. I turned off automatic restart in Advanced System Settings to try and see if I could catch any an error screens. Unfortunately now when I open the lid after awhile the screen stays black even though the computer is still on. It doesn't respond to mouse or keyboard input and I have to force shutdown. I turned back on automatic restart, but is there a reason why it's restarting after sleeping and how can I fix it? It's only happening when closing the lid and reopening the lid later.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti Laptop GPU
    Sound Card
    Realtek(R) Audio
    Screen Resolution
    1920x1080
    Hard Drives
    500GB SSD
    Internet Speed
    600mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i9-14700K
    Motherboard
    NZXT N7 Z790 Intel
    Memory
    128GB
    Graphics card(s)
    MSI Geforce RTX 4070 Ti X Trio 12GB
    Sound Card
    Realtek
    Monitor(s) Displays
    Omen x 25 & Omen 25i
    Screen Resolution
    1920x1080
    Hard Drives
    4TB SSD and 2TB SSD
    PSU
    Corsair RM850 (I'm not overclocking)
    Case
    Hyte Y60 Snow White
    Cooling
    Corsair iCue H150i Elite LCD XT Liquid
    Mouse
    Omen Reactor
    Keyboard
    Omen Sequencer
    Internet Speed
    600mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
Hello, on my laptop after shutting the lid and later coming back and opening the lid it appears the laptop is restarting after sleeping. I try to login and it would be loading up windows as if I just restarted the computer. I turned off automatic restart in Advanced System Settings to try and see if I could catch any an error screens. Unfortunately now when I open the lid after awhile the screen stays black even though the computer is still on. It doesn't respond to mouse or keyboard input and I have to force shutdown. I turned back on automatic restart, but is there a reason why it's restarting after sleeping and how can I fix it? It's only happening when closing the lid and reopening the lid later.
It varies between makes and models of laptops.

If the laptop sleeps when you close the lid, then almost all will wake when you open the lid.

If the laptop has hibernated, then some of mine resume from hibernation on opening the lid, with the same spinning icon as when starting up. Others won't wake from hibernation until I press the power button. There's often a switch in the bios to control the behaviour on opening the lid.
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
In Power & Battery Settings it's set to Sleep when lid is closed. Also usually it awakes just fine and resumes when the lid is open after logging in. It's the times when I open the lid and it has in fact restarted because all programs I've left open are now closed and it's like the computer is starting up/loading windows after restart.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti Laptop GPU
    Sound Card
    Realtek(R) Audio
    Screen Resolution
    1920x1080
    Hard Drives
    500GB SSD
    Internet Speed
    600mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i9-14700K
    Motherboard
    NZXT N7 Z790 Intel
    Memory
    128GB
    Graphics card(s)
    MSI Geforce RTX 4070 Ti X Trio 12GB
    Sound Card
    Realtek
    Monitor(s) Displays
    Omen x 25 & Omen 25i
    Screen Resolution
    1920x1080
    Hard Drives
    4TB SSD and 2TB SSD
    PSU
    Corsair RM850 (I'm not overclocking)
    Case
    Hyte Y60 Snow White
    Cooling
    Corsair iCue H150i Elite LCD XT Liquid
    Mouse
    Omen Reactor
    Keyboard
    Omen Sequencer
    Internet Speed
    600mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
A common cause of that problem is having incorrect drivers for the system. In particular, the display driver is often at fault here. Laptop makers often modify the display driver and using a generic driver from Intel, Nvidia, or AMD can cause issues like this.

Try reinstalling the latest driver available directly from the laptop manufacturer and see if that helps the situation.
 

My Computers

System One System Two

  • OS
    Win11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
...usually it awakes just fine and resumes when the lid is open after logging in. It's the times when I open the lid and it has in fact restarted because all programs I've left open are now closed and it's like the computer is starting up/loading windows after restart.
How long was it asleep? More than a few days and the battery may have run down. If so it would have had to start up from scratch. It's also possible that the system crashed on sleeping, or on trying to wake.

For any of the above you should see 'Windows was not properly shut down' reported in your Reliability History.

1704388227356.png
 

My Computers

System One System Two

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Aspire 3 A315-23
    CPU
    AMD Athlon Silver 3050U
    Memory
    8GB
    Graphics Card(s)
    Radeon Graphics
    Monitor(s) Displays
    laptop screen
    Screen Resolution
    1366x768 native resolution, up to 2560x1440 with Radeon Virtual Super Resolution
    Hard Drives
    1TB Samsung EVO 870 SSD
    Internet Speed
    50 Mbps
    Browser
    Edge, Firefox
    Antivirus
    Defender
    Other Info
    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell Lattitude E4310
    CPU
    Intel® Core™ i5-520M
    Motherboard
    0T6M8G
    Memory
    8GB
    Graphics card(s)
    (integrated graphics) Intel HD Graphics
    Screen Resolution
    1366x768
    Hard Drives
    500GB Crucial MX500 SSD
    Browser
    Firefox, Edge
    Antivirus
    Defender
    Other Info
    unsupported machine: Legacy bios, MBR, TPM 1.2, upgraded from W10 to W11 using W10/W11 hybrid install media workaround. In-place upgrade to 22H2 using ISO and a workaround. Feature Update to 23H2 by manually installing the Enablement Package. Also running Insider Beta, Dev, and Canary builds as a native boot .vhdx.

    My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro (and all my Hyper-V VMs).

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Beta as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 4GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro, plus the Insider Beta, Dev, and Canary builds as a native boot .vhdx.
The computer may have been asleep from anywhere between 30 minutes to an hour and it remains plugged in during that time. I do have a Windows was not properly shut down message. So what does this mean? How can I fix it?Screenshot 2024-01-04 111437.png
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz
    Memory
    16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3050 Ti Laptop GPU
    Sound Card
    Realtek(R) Audio
    Screen Resolution
    1920x1080
    Hard Drives
    500GB SSD
    Internet Speed
    600mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    Intel Core i9-14700K
    Motherboard
    NZXT N7 Z790 Intel
    Memory
    128GB
    Graphics card(s)
    MSI Geforce RTX 4070 Ti X Trio 12GB
    Sound Card
    Realtek
    Monitor(s) Displays
    Omen x 25 & Omen 25i
    Screen Resolution
    1920x1080
    Hard Drives
    4TB SSD and 2TB SSD
    PSU
    Corsair RM850 (I'm not overclocking)
    Case
    Hyte Y60 Snow White
    Cooling
    Corsair iCue H150i Elite LCD XT Liquid
    Mouse
    Omen Reactor
    Keyboard
    Omen Sequencer
    Internet Speed
    600mbps
    Browser
    Chrome
    Antivirus
    Windows Defender
Open an elevated command prompt (run as administrator) and type the following:

chkdsk /r

then press enter. NOTE: there is a space between chkdsk and the forward slash, but not between the slash and "r"

You will be told the disk is in use and asked if you want to run at the next boot. Type YES, then exit. Reboot. Checkdisk will run - it may take a while depending on the size of the drive and whether or not it needs to move any data from bad sectors - allow it to complete.

This may or may not fix the problem, but it certainly won't do any harm.
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
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