Slow loading and black screens


mal7

New member
Local time
2:51 PM
Posts
2
OS
windows 11
Just got all our furniture etc out of three months storage and on starting the pc the screen goes black after signing in for 2-3 minutes before the desktop loads and also goes black again for several minutes when opening any app. Managed to update windows to latest version. Ran SFC and DISM and it reported several issues fixed but still the same. Was going to try fresh install but could this be hardware related? Checked everything is seated correctly etc. Thanks for any advice
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    pc specialist
Things to do:

1) Check RAM for errors, One app is MemTest:

2) Check hard disk health with CrystalDiskInfo or Hard Disk Sentinel:

3) Search for System Restore and load it. This is a tool that stores restore points (much like checkpoints) so if anything goes wrong you can restore your system to an earlier restore point that was in better working condition. Check if there are any restore points to go back to. If there are more than one, try restoring to the previous from last point as usually the last one might not complete successfully or might not solve your issue.

4) As a last resort before doing a new installation, download the Windows 11 ISO and try to do an upgrade to the same or newer version. Even if it is the same version, doing an in-place upgrade/repair will fix any system file or configuration errors and you might avoid a format and new installation. Since Windows 11 25H2 was released a few days ago, it is a good opportunity to both upgrade to 25H2 and repair your system. Two in one! Scroll down to the third option to download the ISO directly:

If anything else fails, then I'm afraid you must backup your data, wipe the disk and reinstall Windows 11 (aka do a clean installation). Again, you don't have to install the previous version, just download the new ISO and install Windows 11 25H2 directly.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 (5699), 25H2 (8457)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • Operating System
    Windows 11 Pro v25H2 (build 26200.8457)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Thanks will try these tests or reinstall as necessary
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    pc specialist
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