Dell xps 15 9520 with windows 11 pro. Few days ago had a windows restart message at bottom right and then I restarted it. I notice that it was another Dell Firmware Update when I clicked on the details before restarting it. Now after restarting it, I notice my 2 external monitors... my main 32' 4k monitor didn't work and showed display 2 isn't active but the other monitor was fine. I had this same issue not long ago where I went to intel site and downloaded the iris xe graphics/arc driver and that made the monitors work.
Now just recently when I was playing youtube video, the sound suddenly cut off after a short while the video continued to play. I then closed chrome windows and reopen again. Then go to youtube to play a youtube video. The sound either doesn't work or the sound works for just a short while and then the sound goes off.
I went to device manager and to
Sound, video and game controllers and notice there is a yellow exclamation mark on the 2nd HD Audio Driver for Display Audio. It looks like this below
Sound, video and game controllers
HD Audio Driver for Display Audio
HD Audio Driver for Display Audio - Has Yellow Exclamation Mark Next To It
HD Audio Driver for Display Audio
Intel Smart Sound Technology for Bluetooth Audio
Intel Smart Sound Technology for USB Audio
Nvidia Virtual Audio Device (Wave Extensible) (WDM)
Realtek ® Audio
Realtek ® Audio
Is this a driver issue which is why there is this sound issue? I went to open youtube again and play a video after waiting a bit. The audio would play for a bit over 10 seconds... then suddenly audio goes off.
Also, the sound I use is with my dell xps laptop speakers. It is the Speakers(Realtek(R) Audio).
Now just recently when I was playing youtube video, the sound suddenly cut off after a short while the video continued to play. I then closed chrome windows and reopen again. Then go to youtube to play a youtube video. The sound either doesn't work or the sound works for just a short while and then the sound goes off.
I went to device manager and to
Sound, video and game controllers and notice there is a yellow exclamation mark on the 2nd HD Audio Driver for Display Audio. It looks like this below
Sound, video and game controllers
HD Audio Driver for Display Audio
HD Audio Driver for Display Audio - Has Yellow Exclamation Mark Next To It
HD Audio Driver for Display Audio
Intel Smart Sound Technology for Bluetooth Audio
Intel Smart Sound Technology for USB Audio
Nvidia Virtual Audio Device (Wave Extensible) (WDM)
Realtek ® Audio
Realtek ® Audio
Is this a driver issue which is why there is this sound issue? I went to open youtube again and play a video after waiting a bit. The audio would play for a bit over 10 seconds... then suddenly audio goes off.
Also, the sound I use is with my dell xps laptop speakers. It is the Speakers(Realtek(R) Audio).
My Computer
System One
-
- OS
- Windows 11 Pro