Strange Notification

Today my laptop suddenly went into hibernation after being on for 2 minutes, and when I woke it up it said that the battery was very low and that I should plug it in, but the battery was 95%, and after plugging it in again it is now 100%.
It seemed to be plugged in properly, and, as I said, the battery level was 95% anyway, so why did I get that message? Can that message appear if the laptop is not plugged in properly? I think it was plugged in properly, but I am not 100% sure.
Thank you.

Check Event Viewer and Windows Reliability Monitor for entries/error codes.

Thank you for your reply.
EventViewer says "PowerEvent handled successfully by the service" (DellTechHub).
The Windows Reliability Monitor does not show any problems for today.

I've had strange notifications now and then when not using a proper power supply with a Notebook, particularly one without the center pin in the plug.

mm71 said:

EventViewer says "PowerEvent handled successfully by the service" (DellTechHub).
The Windows Reliability Monitor does not show any problems for today.

Click to expand...

Should be an Event ID code (number) in the right column. May want to google code for more info and well as "power event handled successfully by service".

Would not be that concerned unless it reoccurs.

Thank you. I cannot find it any more right now but I will pay attention next time. However. it has not happened again, and the battery has been fully charged all day.

I got this on my HP laptop. Turned out the battery had failed. The laptop was (is) less than three years old, so it was a bit of a surprise.

When something like this happens, I suggest
- running a Battery report to check the ratio of Last full charge to Design capacity in order to decide if the battery is worn out
- checking the Low, Reserve & Critical batter levels in Power Options, Advanced, Battery to see if the system is actually doing what you told it to do instead of what you wanted it to do. Note that the % figures are relative to Design capacity so you'll have to do some calculations to see how they relate to the degree of wear identified by the Battery report.
Run and interpret a battery report - my post #2 - TenForums

Best of luck,
Denis

mm71 said:

EventViewer says "PowerEvent handled successfully by the service" (DellTechHub).

Click to expand...

Berton said:

I've had strange notifications now and then when not using a proper power supply with a Notebook, particularly one without the center pin in the plug.

Click to expand...

Berton is correct. The centre pin on a Dell power supply is a data wire that identifies the power capability of the power supply. Strange things can happen if it's not making good contact....

silvatel said:

I got this on my HP laptop. Turned out the battery had failed.....

Click to expand...

Try3 said:

When something like this happens, I suggest - running a Battery report.....

Click to expand...

Poor battery health is the most likely cause. If so, a Battery Report can confirm that.

If you need to replace the battery, it can be done. Service manuals for the Dell in your 'My Computer' specs can be found here: