Suddenly stuck on "Edit Boot Options"


Dougyyyyy

Member
Local time
6:39 AM
Posts
9
OS
Windows 11 23H2
All of the sudden I am getting this screen immidiately after powering on. My keyboard won't respond so pressing enter or esc doesn't accomplish anything. When I boot it comes up so quickly that I can't get the enter UEFI or Boot Menu commands to register. Possibly due to fast boot perhaps but I have always been able to access them previously. Also because of the quickness attempting to do a triple boot hard reset to access the recovery mode doesn't work. So obviously with no access to boot menus, ability to boot from a Recovery USB or enter UEFI and no keyboard function on this mysterious screen I am at a loss. I use a wireless keyboard with a RF dongle and has always done the trick to gain access to these commands in the past. I hadn't changed much of anything that I know of so this screen is awfully concerning.

Any help would be great because at the moment I literally can not do anything at all to even try to repair, reset or anything. Please please please give me some suggestions. Thanks in advance... Hopefully.
 

Attachments

  • 20240528_120324.jpg
    20240528_120324.jpg
    158 KB · Views: 5

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asrock AB350 Pro 4, AMD Ryzen 7 3600x, 16gbx4 Trident-Z RGB DDR4 3200mhz, Aorus 3080 Master 10gb, Samsung 970 Evo Plus 2tb,
Not sure why, perhaps a stuck key on the keyboard?
You could try either unplugging the keyboard or try a different keyboard.
 
Last edited:

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    ASUS Crosshair Viii Hero Wi Fi
    Memory
    32 Gb DDR4 3600MHz GSkill
    Graphics Card(s)
    NVidia Geforce 950
    Sound Card
    USB Out NAD M51 DAC with Adams A8 speakers
    Monitor(s) Displays
    Dell 3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    2 x Samsung EVO 970 1 Gb SSD
    PSU
    Seasonic 1200W
    Case
    CoolerMaster ATCS 840
    Cooling
    Noctua NH-U12S Chromax
    Keyboard
    Roccat FX
    Mouse
    Steel Series Rival 650 Wirelss
    Internet Speed
    Starlink 94Mbps down 20Mbps up
    Browser
    Brave
    Antivirus
    ESET
could be a hardware problem. In addition to trying a different keyboard unplug any peripherals and the disks to see if it goes into bios setup without them

looks like you havent got an igpu/apu so tricky to troubleshoot any possible graphics card issues.
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
I use a wireless keyboard with a RF dongle
I suggest you use a wired KB (and mouse)in the USB 2.0 ports which should allow you to get into recovery options. It's smart to always keep wired devices around just for cases like this. I notice that mobo even has old PS2 ports that can be used. I've actually run across a few modern devices where I had to use PS2 connections to control the system in pre-boot..
If you don't have either maybe you could borrow some long enough to troubleshoot.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
Not sure why, perhaps a stuck key on the keyboard?
You could try either unplugging the keyboard or try a different keyboard.
If I could get the keyboard to work, is this screen something that will resolve itself or is it likely more drastic. I have seen a lot of screens over the years but this is a new one.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asrock AB350 Pro 4, AMD Ryzen 7 3600x, 16gbx4 Trident-Z RGB DDR4 3200mhz, Aorus 3080 Master 10gb, Samsung 970 Evo Plus 2tb,
If I could get the keyboard to work, is this screen something that will resolve itself or is it likely more drastic. I have seen a lot of screens over the years but this is a new one.
Turn off the pc. unplug your boot drive from your machine, and then turn it on with windows setup on a flash drive, and then plug the drive back in. You should be able to do the repair
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5525
    CPU
    Ryzen 7 6800H
    Memory
    32 GB DDR5 4800mhz
    Graphics Card(s)
    RTX 3050 Mobile 4GB Vram
    Monitor(s) Displays
    Gigabyte M27Q (rev. 2.0) 2560 x 1440 @ 170hz HDR
    Screen Resolution
    Internal laptop screen: 1920 x 1080 @ 120hz
    Hard Drives
    2TB Solidigm™ P41 Plus nvme
    Internet Speed
    800mbps down, 20 up
  • Operating System
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Lenovo ideapad flex 14API 2 in 1
    CPU
    Ryzen 5 3500u
    Motherboard
    LENOVO LNVNB161216 (FP5)
    Memory
    12GB DDR4
    Graphics card(s)
    AMD Radeon Vega 8 Graphics
    Hard Drives
    256 GB Samsung ssd nvme
I suggest you use a wired KB (and mouse)in the USB 2.0 ports which should allow you to get into recovery options. It's smart to always keep wired devices around just for cases like this. I notice that mobo even has old PS2 ports that can be used. I've actually run across a few modern devices where I had to use PS2 connections to control the system in pre-boot..
If you don't have either maybe you could borrow some long enough to troubleshoot.
Yeah, I had the thought. Rummaged through my parts bins but didn't have one. Looks like I'll order order one.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asrock AB350 Pro 4, AMD Ryzen 7 3600x, 16gbx4 Trident-Z RGB DDR4 3200mhz, Aorus 3080 Master 10gb, Samsung 970 Evo Plus 2tb,

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
did you try resetting bios to deafults. If there isnt a button/jumper on the mobo take out the cmos battery for a couple of minutes. Be surprised if that does it but worth a try as it is easy to do and costs nothing.
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
did you try resetting bios to deafults. If there isnt a button/jumper on the mobo take out the cmos battery for a couple of minutes. Be surprised if that does it but worth a try as it is easy to do and costs nothing.
This is what I would do also. It’s amazing what doing this can fix.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Your Asrock AB350 Pro4 motherboard / clear CMOS, which resets the BIOS to factory settings.

Pages 6 & 25 (as below)

https://download.asrock.com/Manual/AB350%20Pro4.pdf

Clear CMOS Jumper (CLRCMOS1)

CLRMOS1 allows you to clear the data in CMOS. To clear and reset the system parameters to default setup, please turn off the computer and unplug the power cord from the power supply. After waiting for 15 seconds, use a jumper cap to short pin2 and pin3 on CLRMOS1 for 5 seconds. However, please do not clear the CMOS right after you update the BIOS. If you need to clear the CMOS when you just finish updating the BIOS, you must boot up the system first, and then shut it down before you do the clear-CMOS action. Please be noted that the password, date, time, and user default profile will be cleared only if the CMOS battery is removed.

IMG_4531.jpeg

IMG_4532.jpeg

I would do as follows:

1. Disconnect the system power cable

2. Remove the CMOS Battery

3. Press the power button to drain residual energy

4. Short the 2 points on the CLRMOS pins with the jumper which should be on the board already (blue)
Move the jumper across by 1 pin (from the left two pins to the right 2 pins) and leave there for a min of 5 seconds.​
After which, move the jumper 1 pin to the left again so it is back on the left 2 pins.​

5. Replace the battery, replace the system power and power on

6. Enter the BIOS and reset to defaults or setup as you desire.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
I suggest you use a wired KB (and mouse)in the USB 2.0 ports which should allow you to get into recovery options. It's smart to always keep wired devices around just for cases like this. I notice that mobo even has old PS2 ports that can be used. I've actually run across a few modern devices where I had to use PS2 connections to control the system in pre-boot..
If you don't have either maybe you could borrow some long enough to troubleshoot.
I got one and plugged it in on every usb and still Nothing. The caps lock /numlocl buttons don't even light up so I guess they aren't getting power. Just to make sure I plugged it into my laptop and it came right on.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asrock AB350 Pro 4, AMD Ryzen 7 3600x, 16gbx4 Trident-Z RGB DDR4 3200mhz, Aorus 3080 Master 10gb, Samsung 970 Evo Plus 2tb,
Your Asrock AB350 Pro4 motherboard / clear CMOS, which resets the BIOS to factory settings.

Pages 6 & 25 (as below)

https://download.asrock.com/Manual/AB350%20Pro4.pdf

Clear CMOS Jumper (CLRCMOS1)



View attachment 97659

View attachment 97660

I would do as follows:

1. Disconnect the system power cable

2. Remove the CMOS Battery

3. Press the power button to drain residual energy

4. Short the 2 points on the CLRMOS pins with the jumper which should be on the board already (blue)
Move the jumper across by 1 pin (from the left two pins to the right 2 pins) and leave there for a min of 5 seconds.​
After which, move the jumper 1 pin to the left again so it is back on the left 2 pins.​

5. Replace the battery, replace the system power and power on

6. Enter the BIOS and reset to defaults or setup as you desire.
I had that thought but was wanting to exhaust all other options first because the cmos is directly behind my GPU and didn't want to take it out but it is looking like I will have to try.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asrock AB350 Pro 4, AMD Ryzen 7 3600x, 16gbx4 Trident-Z RGB DDR4 3200mhz, Aorus 3080 Master 10gb, Samsung 970 Evo Plus 2tb,
I had that thought but was wanting to exhaust all other options first because the cmos is directly behind my GPU and didn't want to take it out but it is looking like I will have to try.
Not great when something is in the way. I hope it works, Doug 🙏
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Don’t quote me on this but I am pretty sure that during the installation of Windows, you’re asked if you want to add or allow certain features, I believe Voice/speech related features are some of the options. I also believe I toggle/disable it or say no.
I have never seen the speech nag in Windows, ever.

it looks like this? (I think)

IMG_4535.jpeg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Your Asrock AB350 Pro4 motherboard / clear CMOS, which resets the BIOS to factory settings.

Pages 6 & 25 (as below)

https://download.asrock.com/Manual/AB350%20Pro4.pdf

Clear CMOS Jumper (CLRCMOS1)



View attachment 97659

View attachment 97660

I would do as follows:

1. Disconnect the system power cable

2. Remove the CMOS Battery

3. Press the power button to drain residual energy

4. Short the 2 points on the CLRMOS pins with the jumper which should be on the board already (blue)
Move the jumper across by 1 pin (from the left two pins to the right 2 pins) and leave there for a min of 5 seconds.​
After which, move the jumper 1 pin to the left again so it is back on the left 2 pins.​

5. Replace the battery, replace the system power and power on

6. Enter the BIOS and reset to defaults or setup as you desire.
So I pulled the GPU andnran through the steps.
Your Asrock AB350 Pro4 motherboard / clear CMOS, which resets the BIOS to factory settings.

Pages 6 & 25 (as below)

https://download.asrock.com/Manual/AB350%20Pro4.pdf

Clear CMOS Jumper (CLRCMOS1)



View attachment 97659

View attachment 97660

I would do as follows:

1. Disconnect the system power cable

2. Remove the CMOS Battery

3. Press the power button to drain residual energy

4. Short the 2 points on the CLRMOS pins with the jumper which should be on the board already (blue)
Move the jumper across by 1 pin (from the left two pins to the right 2 pins) and leave there for a min of 5 seconds.​
After which, move the jumper 1 pin to the left again so it is back on the left 2 pins.​

5. Replace the battery, replace the system power and power on

6. Enter the BIOS and reset to defaults or setup as you desire.
So I pulled the GPU to get to the cmos and the ran through the procedure. After doing so my I was able to use the keyboard during the boot process. However, I am still getting the same screen only now I am able to hit submit and it brings up another screen asking me to select the OS and the only option is Windows 11. After that, it boots and seemingly works properly. I went into UEFI and looked things over and got the settings correct and the correct boot order is selected. However, when I restart the PC it still brings up the same messages and then boots just fine. So while I can get it to work these strange Boot screens still occur. So, obviously there is still something happening but not sure what exactly the issue is. My only other thought wasnthat perhaps it is a problem with the Insider build but when remove the last updates, it is still there.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asrock AB350 Pro 4, AMD Ryzen 7 3600x, 16gbx4 Trident-Z RGB DDR4 3200mhz, Aorus 3080 Master 10gb, Samsung 970 Evo Plus 2tb,
Thank you to each of you for the support. I feel kinda dumb that I didn't do the CMOS before bothering you guys. I should have known. I built the damn thing from scratch so it isn't like pulling the gpu to get to the CMOS is an intense undertaking. Anyway, I still have the boot screens popping up so there's clearly still something going on but I can boot up and use the PC so I breathe again and not be freaking out about all the worst case scenerios I had constantly running through my mind for the last 2 days.
 

My Computer

System One

  • OS
    Windows 11 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asrock AB350 Pro 4, AMD Ryzen 7 3600x, 16gbx4 Trident-Z RGB DDR4 3200mhz, Aorus 3080 Master 10gb, Samsung 970 Evo Plus 2tb,
Thank you to each of you for the support. I feel kinda dumb that I didn't do the CMOS before bothering you guys.
It’s understandable that you would want to see if there was an alternative. Unless removed safely, touching components in a PC is something that should be dealt with carefully. One should avoid having to do so if one can.

I wouldn’t be so hard on yourself. 🙏
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3880
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
I'm glad you've got it sorted (almost).
Again this forum exceeds all expectations in the willingness members are willing to go to in assisting people.
Well done all.
 

My Computer

System One

  • OS
    Win 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    N/A
    CPU
    AMD Ryzen 5 5600x
    Motherboard
    ASUS Crosshair Viii Hero Wi Fi
    Memory
    32 Gb DDR4 3600MHz GSkill
    Graphics Card(s)
    NVidia Geforce 950
    Sound Card
    USB Out NAD M51 DAC with Adams A8 speakers
    Monitor(s) Displays
    Dell 3219Q
    Screen Resolution
    3840 x 2160
    Hard Drives
    2 x Samsung EVO 970 1 Gb SSD
    PSU
    Seasonic 1200W
    Case
    CoolerMaster ATCS 840
    Cooling
    Noctua NH-U12S Chromax
    Keyboard
    Roccat FX
    Mouse
    Steel Series Rival 650 Wirelss
    Internet Speed
    Starlink 94Mbps down 20Mbps up
    Browser
    Brave
    Antivirus
    ESET
I'm not sure if it will work but If you have Macrium Reflect you can try fixing your boot problem from the rescue disk. If you do decide to try it I would make an image of your system first. Fix Boot Problems
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender

Latest Support Threads

Latest Tutorials

Back
Top Bottom