Solved Teams won't install via MS Store


ILostMyShoe

ILostMyShoe

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Once again, MS Store refuses to install an app, this time it's MS Teams. It's the generic error "Something happened on our end." I've managed to install it via the winget app but it seems that's the "work or school" version that won't work with my account. Should I even bother with the Store version at this point, or just get the installer from the official site?
 

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GuyInDogSuit said:
Once again, MS Store refuses to install an app, this time it's MS Teams. It's the generic error "Something happened on our end." I've managed to install it via the winget app but it seems that's the "work or school" version that won't work with my account. Should I even bother with the Store version at this point, or just get the installer from the official site?
Click to expand...
I'd just get the installer from the official site unless you want to troubleshoot the error in MS Store. You might want to do both, though, as the MS Store issue could persist.

You can try repairing the Store. Go to App > Installed Apps > Microsoft Store. Click on the three dots to the right. Select "Advanced Options". Scroll down and select "Repair". If that doesn't work, you can try "Reset."
 

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I tried all those things but in the end it wouldn't let me use it because I don't have a school or work account. What?
And there's at least two different versions of the offline/non-Store installer and both give me that error.
 

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Intel Core i7-9700K
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Just a thought have you signed up first (top right) then installed Teams for home or small business.

Download Microsoft Teams Desktop and Mobile Apps | Microsoft Teams

Download Microsoft Teams for desktop and mobile and get connected across devices on Windows, Mac, iOS, and Android. Collaborate better with the Microsoft Teams app.
www.microsoft.com
 

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If you still can't find an App that works turn Chat on in the taskbar settings.
 

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    AMD Ryzen™ 7 7730U
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    AMD Ryzen 7 5800H / 3.2 GHz
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This is another thing I kept running into when I tried to sign up/in despite already being signed in to Microsoft. Baffling.



However, re-enabling the Chat button and clicking "get started" got it working.
Disabled it again and tested Teams itself, seems to be working fine now. Thanks! Now I don't have to struggle with getting connected for my medical classes!
 
Last edited by a moderator:

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At a glance

Windows 11 Pro x64Intel Core i7-9700KA-Data DDR4 3000 8 GB DDR4 @ 2667 MHz (x2, 16...NVIDIA GeForce RTX 2070 Super WindForce OC 8G...
OS
Windows 11 Pro x64
Computer type
PC/Desktop
Manufacturer/Model
Custom Build
CPU
Intel Core i7-9700K
Motherboard
ASUS Prime Z390-P
Memory
A-Data DDR4 3000 8 GB DDR4 @ 2667 MHz (x2, 16 GB total)
Graphics Card(s)
NVIDIA GeForce RTX 2070 Super WindForce OC 8GB GDDR6 by Gigabyte
Sound Card
Realtek 7.1 Channel HD Audio
Monitor(s) Displays
Viotek GFV22CB 21.5" x2
Screen Resolution
1920 x 1080 @ 144 Hz
Hard Drives
SSD1: 1 TB WD Blue SN550 PCI-E NVMe
SSD2: 500 GB Crucial MX500 3D NAND
HDD: 750 GB Western Digital WD7500AACS
USB 1: 3 TB Seagate Backup+ Desk
USB 2: 4 TB Western Digital My Passport 25E2
PSU
Apevia ATX-PR800W Prestige 800W 80+ Gold
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CyberPowerPC Onyxia II 242W
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ARGB CPU Liquid Cooler
Keyboard
Logitech Media Keyboard K200
Mouse
Onikuma CW60
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500 Mbps average
Browser
Firefox x64
Antivirus
Windows Security
GuyInDogSuit said:
This is another thing I kept running into when I tried to sign up/in despite already being signed in to Microsoft. Baffling.

View attachment 36073

However, re-enabling the Chat button and clicking "get started" got it working.
Disabled it again and tested Teams itself, seems to be working fine now. Thanks! Now I don't have to struggle with getting connected for my medical classes!
Click to expand...
Good it worked. I would blur out your email addy or remove the image.
 

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System One System Two

  • At a glance

    Win 11 ProAMD Ryzen™ 7 7730U24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)512MB ATI AMD Radeon Graphics (ASUStek Comput...
    OS
    Win 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender

  • At a glance

    Windows 11AMD Ryzen 7 5800H / 3.2 GHz32 GB DDR4 SDRAM 3200 MHzNVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
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