Solved Teams won't install via MS Store


GuyInDogSuit

Active member
Local time
8:47 PM
Posts
17
Location
Hell
OS
Windows 11 Pro x64
Once again, MS Store refuses to install an app, this time it's MS Teams. It's the generic error "Something happened on our end." I've managed to install it via the winget app but it seems that's the "work or school" version that won't work with my account. Should I even bother with the Store version at this point, or just get the installer from the official site?
 
Windows Build/Version
v21H2 (OS Build 22000.778)

My Computer

System One

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7-9700K
    Motherboard
    ASUS Prime Z390-P
    Memory
    A-Data DDR4 3000 8 GB DDR4 @ 2667 MHz (x2, 16 GB total)
    Graphics Card(s)
    NVIDIA GeForce RTX 2070 Super WindForce OC 8GB GDDR6 by Gigabyte
    Sound Card
    Realtek 7.1 Channel HD Audio
    Monitor(s) Displays
    Viotek GFV22CB 21.5" x2
    Screen Resolution
    1920 x 1080 @ 144 Hz
    Hard Drives
    SSD1: 1 TB WD Blue SN550 PCI-E NVMe
    SSD2: 500 GB Crucial MX500 3D NAND
    HDD: 750 GB Western Digital WD7500AACS
    USB 1: 3 TB Seagate Backup+ Desk
    USB 2: 4 TB Western Digital My Passport 25E2
    PSU
    Apevia ATX-PR800W Prestige 800W 80+ Gold
    Case
    CyberPowerPC Onyxia II 242W
    Cooling
    ARGB CPU Liquid Cooler
    Keyboard
    Logitech Media Keyboard K200
    Mouse
    Onikuma CW60
    Internet Speed
    100 Mbps average
    Browser
    Firefox x64
    Antivirus
    Windows Defender
Once again, MS Store refuses to install an app, this time it's MS Teams. It's the generic error "Something happened on our end." I've managed to install it via the winget app but it seems that's the "work or school" version that won't work with my account. Should I even bother with the Store version at this point, or just get the installer from the official site?
I'd just get the installer from the official site unless you want to troubleshoot the error in MS Store. You might want to do both, though, as the MS Store issue could persist.

You can try repairing the Store. Go to App > Installed Apps > Microsoft Store. Click on the three dots to the right. Select "Advanced Options". Scroll down and select "Repair". If that doesn't work, you can try "Reset."
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 24H2 RP channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 9 5900X
    Motherboard
    MSI MPG X570S Edge Max WiFi
    Memory
    Corsair Vengeance RGB PRO 64GB (2x32GB) DDR4 3600 (PC4-28800) C18
    Graphics Card(s)
    ASUS GeForce RTX 4070 Super OC 12GB DDR6 / ZOTAC RTX 3060 Twin Edge OC 12GB GDDR6
    Sound Card
    Proprietary on MB
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ ASUS VA24DQSB) 23.8"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    SK hynix Gold P31 1TB PCIe NVMe Gen3 M.2 2280 Internal SSD
    ADATA XPG SX8200 Pro 1TB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Corsair RM1000e
    Case
    Phanteks Enthoo Pro Full Tower Chassis with Window
    Cooling
    Corsair iCUE H60i RGB PRO XT Liquid CPU Cooler
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    ~950Mb/s download / ~700Mb/s upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Ryzen 7 3700X
    Motherboard
    MSI B550 Gaming GEN3 Gaming Motherboard
    Memory
    32MB DDR4
    Graphics card(s)
    I forget, but it's old. I can't see the need to upgrade it.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    ~750Mb/s download / ~750Mb/s upload
    Browser
    Edge
    Antivirus
    Defender and Malware Bytes
I tried all those things but in the end it wouldn't let me use it because I don't have a school or work account. What?
And there's at least two different versions of the offline/non-Store installer and both give me that error.
 

My Computer

System One

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7-9700K
    Motherboard
    ASUS Prime Z390-P
    Memory
    A-Data DDR4 3000 8 GB DDR4 @ 2667 MHz (x2, 16 GB total)
    Graphics Card(s)
    NVIDIA GeForce RTX 2070 Super WindForce OC 8GB GDDR6 by Gigabyte
    Sound Card
    Realtek 7.1 Channel HD Audio
    Monitor(s) Displays
    Viotek GFV22CB 21.5" x2
    Screen Resolution
    1920 x 1080 @ 144 Hz
    Hard Drives
    SSD1: 1 TB WD Blue SN550 PCI-E NVMe
    SSD2: 500 GB Crucial MX500 3D NAND
    HDD: 750 GB Western Digital WD7500AACS
    USB 1: 3 TB Seagate Backup+ Desk
    USB 2: 4 TB Western Digital My Passport 25E2
    PSU
    Apevia ATX-PR800W Prestige 800W 80+ Gold
    Case
    CyberPowerPC Onyxia II 242W
    Cooling
    ARGB CPU Liquid Cooler
    Keyboard
    Logitech Media Keyboard K200
    Mouse
    Onikuma CW60
    Internet Speed
    100 Mbps average
    Browser
    Firefox x64
    Antivirus
    Windows Defender
Just a thought have you signed up first (top right) then installed Teams for home or small business.

 

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
If you still can't find an App that works turn Chat on in the taskbar settings.
 

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
This is another thing I kept running into when I tried to sign up/in despite already being signed in to Microsoft. Baffling.



However, re-enabling the Chat button and clicking "get started" got it working.
Disabled it again and tested Teams itself, seems to be working fine now. Thanks! Now I don't have to struggle with getting connected for my medical classes!
 
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 11 Pro x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel Core i7-9700K
    Motherboard
    ASUS Prime Z390-P
    Memory
    A-Data DDR4 3000 8 GB DDR4 @ 2667 MHz (x2, 16 GB total)
    Graphics Card(s)
    NVIDIA GeForce RTX 2070 Super WindForce OC 8GB GDDR6 by Gigabyte
    Sound Card
    Realtek 7.1 Channel HD Audio
    Monitor(s) Displays
    Viotek GFV22CB 21.5" x2
    Screen Resolution
    1920 x 1080 @ 144 Hz
    Hard Drives
    SSD1: 1 TB WD Blue SN550 PCI-E NVMe
    SSD2: 500 GB Crucial MX500 3D NAND
    HDD: 750 GB Western Digital WD7500AACS
    USB 1: 3 TB Seagate Backup+ Desk
    USB 2: 4 TB Western Digital My Passport 25E2
    PSU
    Apevia ATX-PR800W Prestige 800W 80+ Gold
    Case
    CyberPowerPC Onyxia II 242W
    Cooling
    ARGB CPU Liquid Cooler
    Keyboard
    Logitech Media Keyboard K200
    Mouse
    Onikuma CW60
    Internet Speed
    100 Mbps average
    Browser
    Firefox x64
    Antivirus
    Windows Defender
This is another thing I kept running into when I tried to sign up/in despite already being signed in to Microsoft. Baffling.

View attachment 36073

However, re-enabling the Chat button and clicking "get started" got it working.
Disabled it again and tested Teams itself, seems to be working fine now. Thanks! Now I don't have to struggle with getting connected for my medical classes!
Good it worked. I would blur out your email addy or remove the image.
 

My Computers

System One System Two

  • OS
    Win 11 Home & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ACER Nitro AN16-41
    CPU
    AMD Ryzen™ 7 7735HS Processor 3.2Ghz
    Motherboard
    RB Sierra_PEH (FP7)
    Memory
    32 GB DDR5 4800MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4060 8GB GDDR6
    Monitor(s) Displays
    16" QHD+ 165Hz 16:10 IPS Technology
    Screen Resolution
    1920 X 1200
    Hard Drives
    Samsung 990 PRO 2TB
    PSU
    330 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender

Latest Support Threads

Back
Top Bottom