Solved Teams won't install via MS Store


GuyInDogSuit

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Once again, MS Store refuses to install an app, this time it's MS Teams. It's the generic error "Something happened on our end." I've managed to install it via the winget app but it seems that's the "work or school" version that won't work with my account. Should I even bother with the Store version at this point, or just get the installer from the official site?
 
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v21H2 (OS Build 22000.778)

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jvickers

The lunatics have taken over the asylum
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Once again, MS Store refuses to install an app, this time it's MS Teams. It's the generic error "Something happened on our end." I've managed to install it via the winget app but it seems that's the "work or school" version that won't work with my account. Should I even bother with the Store version at this point, or just get the installer from the official site?
I'd just get the installer from the official site unless you want to troubleshoot the error in MS Store. You might want to do both, though, as the MS Store issue could persist.

You can try repairing the Store. Go to App > Installed Apps > Microsoft Store. Click on the three dots to the right. Select "Advanced Options". Scroll down and select "Repair". If that doesn't work, you can try "Reset."
 

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GuyInDogSuit

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I tried all those things but in the end it wouldn't let me use it because I don't have a school or work account. What?
And there's at least two different versions of the offline/non-Store installer and both give me that error.
 

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Fabler2

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Just a thought have you signed up first (top right) then installed Teams for home or small business.

 

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Fabler2

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If you still can't find an App that works turn Chat on in the taskbar settings.
 

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GuyInDogSuit

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This is another thing I kept running into when I tried to sign up/in despite already being signed in to Microsoft. Baffling.



However, re-enabling the Chat button and clicking "get started" got it working.
Disabled it again and tested Teams itself, seems to be working fine now. Thanks! Now I don't have to struggle with getting connected for my medical classes!
 
Last edited by a moderator:

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  • OS
    Windows 11 Pro x64
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    PC/Desktop
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    Custom Build
    CPU
    Intel Core i7-9700K
    Motherboard
    ASUS Prime Z390-P
    Memory
    A-Data DDR4 3000 8 GB DDR4 @ 2667 MHz (x2, 16 GB total)
    Graphics Card(s)
    NVIDIA GeForce RTX 2070 Super WindForce OC 8GB GDDR6 by Gigabyte
    Sound Card
    Realtek 7.1 Channel HD Audio
    Monitor(s) Displays
    Viotek GFV22CB 21.5" x2
    Screen Resolution
    1920 x 1080 @ 144 Hz
    Hard Drives
    SSD1: 1 TB WD Blue SN550 PCI-E NVMe
    SSD2: 500 GB Crucial MX500 3D NAND
    HDD: 750 GB Western Digital WD7500AACS
    USB 1: 3 TB Seagate Backup+ Desk
    USB 2: 4 TB Western Digital My Passport 25E2
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Fabler2

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This is another thing I kept running into when I tried to sign up/in despite already being signed in to Microsoft. Baffling.

View attachment 36073

However, re-enabling the Chat button and clicking "get started" got it working.
Disabled it again and tested Teams itself, seems to be working fine now. Thanks! Now I don't have to struggle with getting connected for my medical classes!
Good it worked. I would blur out your email addy or remove the image.
 

My Computers

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  • OS
    Win 11 Pro & Dev.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    INTEL SSD 660p 512GB NVMe
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    16 GB (2 x 8 GB) DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    1.024 TB SSD M.2 2280 - Samsung
    PSU
    180 Watt, 19.5 V
    Mouse
    Logitech
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
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