The Trusted Platform Module (TPM) hardware failed to execute a TPM command


BrianInEngland

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I get this error whenever I open Edge browser, always in blocks of 3 or 6 at a time. It's been going on for quite some time now, I think it did stop once.
Another PC in the house does it as well.

Makes no difference whether I use the AMD fTPM or a discrete TPM, or if I use Edge Beta or Stable.

The only way to stop it is to disable the TPM in BIOS
 

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I get this error whenever I open Edge browser, always in blocks of 3 or 6 at a time. It's been going on for quite some time now, I think it did stop once.
Another PC in the house does it as well.

Makes no difference whether I use the AMD fTPM or a discrete TPM, or if I use Edge Beta or Stable.

The only way to stop it is to disable the TPM in BIOS



Those look to be just "Information" events?

Are you seeing "Warning", "Error" or "Critical" TPM events?



Image1.png
 
Last edited:

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Make sure your bios and tpm firmware are updated using manufaurer support site.. Make sure windows update is up to date.

This is the same problem you reported in 2022 thread. You stated later in that thread it was fixed in 2023 after an update.

Then you said in that same thread it came back in August of 2024 in 24H2 RP channel.

Now you've opened a new thread about it.
I agree with the others. Those are informational events and can be disregarded. If you try to figure out the thousands of such events that happen every day, you'll drive yourself crazy. Unless your system has issues, the best advice I can give is stay out of event viewer.
I can state that I see no such events in 23h2 release
 

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Make sure your bios and tpm firmware are updated using manufaurer support site.. Make sure windows update is up to date.

This is the same problem you reported in 2022 thread. You stated later in that thread it was fixed in 2023 after an update.

Then you said in that same thread it came back in August of 2024 in 24H2 RP channel.

Now you've opened a new thread about it.
I agree with the others. Those are informational events and can be disregarded. If you try to figure out the thousands of such events that happen every day, you'll drive yourself crazy. Unless your system has issues, the best advice I can give is stay out of event viewer.
I can state that I see no such events in 23h2 release

Yeah, definitely agree about staying out of Event Viewer. I do however keep an eye on Reliability Monitor, that's enough for me.
 

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