Solved Thunderbird 115.6 sluggish today


Wisewiz

𝐒𝐩𝐞𝐚𝐤𝐬 𝐀𝐧𝐜𝐢𝐞𝐧𝐭 𝐆𝐞𝐞𝐤
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I use Thunderbird on both my office machines to handle my Gmail. Yesterday, I updated to 115.6. Today, Tbird hangs at "Sending login information," then when it seems to make progress, it hangs again at "looking for folders." The blue activity indicator in the Status bar stays on for a long time when I do anything, even deleting a message or emptying the Trash.

I tried going back to 115.5.2, and that didn't help. Updated to 115.6 again, and no change. I've emptied and compacted folders, and even tried deleting the msf files in Mail\Local Folders. No help.

This malfunctioning began, AFAIK, this morning. On both computers. Normallly, from clicking the Thunderbird icon to having the window fully operative and responding quickly to all clicks only takes about two-three seconds. Everything works extremely quickly.

Today, it seems to be having trouble communicating with Gmail, but I've never experienced such a problem before, and I've changed no passwords or login information.

Any ideas?
 
Windows Build/Version
11 Pro 23H2 22631.2861

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    11 Pro 24H2 26100.2454i7-9700 @ 3.00GHz32GBDDR4 @ 2666MHzIntel HD 630 Graphics onboard
    OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
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    Lenovo 3132
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    LG E2442
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  • At a glance

    11 Pro 24H2 26100.2454i5-8400 @ 2.80GHz32GB DDR4 @ 2600MHzIntel HD 630 Graphics onboard
    Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
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    Malwarebytes Premium and MS Defender, beautiful together
No issues here on laptop or desktop. Only one suggestion. Select Inbox, RMB, select Properties, and then Repair Folder.
 

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Windows 11 Pro
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ASUS Zenbook 14 OLED
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Intel Core Ultra
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16GB
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Wisewiz; This may be irrelevant to your issue, but, I am still on 115.5.2 , and as far as connecting to mail servers is concerned, had a problem with both Gmail and Outlook accounts (both using POP), this morning, where Thunderbird appeared to hang after pressing the Get Messages button. Although another (not with Gmail or Outlook) account had no problem connecting and retrieving the messages. It just seemed to sit there showing network activity but doing nothing, before I gave up and shut it down. This happened several times until around this afternoon, after which it seems to be back to normal.

I wonder if you can glean any problems using the about:config > mailnews.imap.loglevel set to All and view any output in Menu > Developer Tools > Error Consol , although according to the source page, that loglevel may not work in the case of imap in stable version 115.
 

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Win 11 25H2intel i7-870032GbIntel iGPU
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Win 11 25H2
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Manufacturer/Model
custom
CPU
intel i7-8700
Motherboard
Asus Z370 TUF Gaming
Memory
32Gb
Graphics Card(s)
Intel iGPU
Sound Card
Realtek
Hard Drives
Samsung
PSU
Corsair
Cooling
Fans
I use Thunderbird on both my office machines to handle my Gmail. Yesterday, I updated to 115.6. Today, Tbird hangs at "Sending login information," then when it seems to make progress, it hangs again at "looking for folders." The blue activity indicator in the Status bar stays on for a long time when I do anything, even deleting a message or emptying the Trash.

I tried going back to 115.5.2, and that didn't help. Updated to 115.6 again, and no change. I've emptied and compacted folders, and even tried deleting the msf files in Mail\Local Folders. No help.

This malfunctioning began, AFAIK, this morning. On both computers. Normallly, from clicking the Thunderbird icon to having the window fully operative and responding quickly to all clicks only takes about two-three seconds. Everything works extremely quickly.

Today, it seems to be having trouble communicating with Gmail, but I've never experienced such a problem before, and I've changed no passwords or login information.

Any ideas?
I experience similar issues on a semi-regular basis. Living on a bloody big island has it's disadvantages ... lol

It is caused by several servers in the chain going down or responding slowly or being routed around the globe instead of more directly, which means fetching messages is super slow and that makes Thunderbird seem sluggish.

This is not the fault of Thunderbird, if anything, it is your external network at fault.
 

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Windows 11 ProRyzen 9 3900XG-Skill RipjawsV F4-3600C18 (16GB x 2)Gigabyte RX 5700 XT Gaming OC
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Windows 11 Pro
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PC/Desktop
CPU
Ryzen 9 3900X
Motherboard
ASUS ROG Strix X570-E Gaming
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G-Skill RipjawsV F4-3600C18 (16GB x 2)
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Gigabyte RX 5700 XT Gaming OC
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Realtek ALC1220P
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ASUS VE278 (x 2)
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1920x1080
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Samsung 850 Pro 256GB
Samsung 970 Pro NVMe 512GB (x 2)
ST10000VN0004 10TB (x 2)
ST10000VN0008 10TB (x 2)
ST4000VN000 4TB (x 2)
PSU
Corsair HX1000
Case
Corsair Carbide 400R
Cooling
AMD Wraith Prism (Stock)
Keyboard
Logitech G213
Mouse
Logitech G502
Internet Speed
100Mbps down / 40Mbps up
Browser
Firefox - Chrome - Edge
Antivirus
Windows Defender - Clamwin
@das10 and @trumpy81:

Yeah, I decided it wasn't Tbird after I went to the releases page and got the last couple of versions from the server and installed them in turn. No help. Then, just to beat a nearly dead horse, I restored a recent MR image, and nothing changed then, either. Gmail wasn't down, 'cuz I was able to go the browser route with no problem.

Now all is restored to today's version of everything, and the speed of opening and getting the Inbox ready to use is much better than it was this morning. I called my provider (I'm on fixed wireless out here in the boonies, and it's about a zillion times as fast as the old satellite was) and found they've been having some connection probs in my area as well as lots of others. They're working on it :cautious:. We'll see tomorrow morning. Startup to ready is about six secs now, not sixty. Looking for two secs back soon. (Crossed fingers).

Thanks to you both. And best wishes of the season.

Update 22 Dec 2023: All is back to normal on both machines this morning. Halle-damn-lujah!

Dan
 

My Computers My Computers

  • At a glance

    11 Pro 24H2 26100.2454i7-9700 @ 3.00GHz32GBDDR4 @ 2666MHzIntel HD 630 Graphics onboard
    OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • At a glance

    11 Pro 24H2 26100.2454i5-8400 @ 2.80GHz32GB DDR4 @ 2600MHzIntel HD 630 Graphics onboard
    Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together
I am glad to hear things are back to normal for you :-)

Happy Holidays :-)
 

My Computer My Computer

At a glance

Windows 11 ProRyzen 9 3900XG-Skill RipjawsV F4-3600C18 (16GB x 2)Gigabyte RX 5700 XT Gaming OC
OS
Windows 11 Pro
Computer type
PC/Desktop
CPU
Ryzen 9 3900X
Motherboard
ASUS ROG Strix X570-E Gaming
Memory
G-Skill RipjawsV F4-3600C18 (16GB x 2)
Graphics Card(s)
Gigabyte RX 5700 XT Gaming OC
Sound Card
Realtek ALC1220P
Monitor(s) Displays
ASUS VE278 (x 2)
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 256GB
Samsung 970 Pro NVMe 512GB (x 2)
ST10000VN0004 10TB (x 2)
ST10000VN0008 10TB (x 2)
ST4000VN000 4TB (x 2)
PSU
Corsair HX1000
Case
Corsair Carbide 400R
Cooling
AMD Wraith Prism (Stock)
Keyboard
Logitech G213
Mouse
Logitech G502
Internet Speed
100Mbps down / 40Mbps up
Browser
Firefox - Chrome - Edge
Antivirus
Windows Defender - Clamwin

My Computers My Computers

  • At a glance

    11 Pro 24H2 26100.2454i7-9700 @ 3.00GHz32GBDDR4 @ 2666MHzIntel HD 630 Graphics onboard
    OS
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i7-9700 @ 3.00GHz
    Motherboard
    Lenovo 3132
    Memory
    32GBDDR4 @ 2666MHz
    Graphics Card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek HD Audio
    Monitor(s) Displays
    LG E2442
    Screen Resolution
    1920x1080
    Hard Drives
    1 x Samsung 970 EVO PLUS 500GB NVMe SSD, 1 x WD_BLACK SN770
    250GB NVMe SSD (OS and programs), 1 x WD_BLACK SN770
    500GB NVMe SSD (Data)
    Case
    Lenovo SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome, sometimes Firefox
    Antivirus
    Malwarebytes Premium & Defender (working together beautifully!)
  • At a glance

    11 Pro 24H2 26100.2454i5-8400 @ 2.80GHz32GB DDR4 @ 2600MHzIntel HD 630 Graphics onboard
    Operating System
    11 Pro 24H2 26100.2454
    Computer type
    PC/Desktop
    Manufacturer/Model
    Lenovo ThinkCentre M920S SFF
    CPU
    i5-8400 @ 2.80GHz
    Motherboard
    Lenovo 3132
    Memory
    32GB DDR4 @ 2600MHz
    Graphics card(s)
    Intel HD 630 Graphics onboard
    Sound Card
    Realtek High Definition Audio onboard
    Monitor(s) Displays
    LG FULL HD (1920x1080@59Hz)
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 x Samsung 970 EVO PLUS NVMe; 1 x Samsung 980 NVMe SSD
    Case
    Lenovo Think Centre SFF
    Keyboard
    Cherry Stream TKL JK-8600US-2 Wired
    Mouse
    LogiTech M510 wireless
    Internet Speed
    Fast (for fixed wireless!)
    Browser
    Chrome
    Antivirus
    Malwarebytes Premium and MS Defender, beautiful together

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