TPM 2.0 & AMD PSP devices showing yellow question mark


M

Malenibo

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11:25 PM
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15
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Windows 11
Checking my Device manager I noticed that entries under Security for AMD PSP 10.0 and TPM 2.0 have a yellow question mark. so I clicked to update drivers. Windows says that best drivers are installed and to check for updates. This I did and it says best drivers installed. So now a little confused as I know the question mark usually means a driver needs up dating.. When I look at the TPM info it says AMD 3.78.0.4 Spec 2.0 My windows sign in key works, if it did not I know it would be a sign that the TPM not recognised. Can anybody advice as to what this means and how to correct. I have not cleared the TPM as everything seems to be working fine.
 

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    Laptop
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    Acer Extensa 5630EZ
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    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
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    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.

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    Windows 11 Pro v25H2 (build 26200.8655)
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    Custom-built PC
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    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
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    Sony Bravia KDL-19L4000 19" LCD TV via VGA
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Thank you, I downloaded and installed your suggestion. However the yellow question marks are still there it the Device Manager (Security)
 

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Windows 11Rizen 7 3Gb16Gbonboard, Radion
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
AMD/Asus motherboard
CPU
Rizen 7 3Gb
Motherboard
Asus
Memory
16Gb
Graphics Card(s)
onboard, Radion
Maybe there is another driver for TPM or something along the word "security". Also check your BIOS. Maybe you have to change some Security settings to enable/disable the TPM module. The description of the security module in BIOS will give you a clue what driver to look for. You can visit the motherboard manufacturer support site, there should be the relevant driver, so you won't need to search for it in AMD's site, unless there is a newer version.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8655)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8655)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.

  • At a glance

    Windows 11 Pro v25H2 (build 26200.8655)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8655)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Malenibo said:
Thank you, I downloaded and installed your suggestion. However the yellow question marks are still there it the Device Manager (Security)
Click to expand...
Hi,
Any TPM updates would have to come from the mother board manufacture via bios update.
Anything done in bios by user should only be restore defaults especially if you had and installed a bios update for win-11 support.

Outside of that contact the computer manufacture.
 

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Malenibo said:
Thank you, I downloaded and installed your suggestion. However the yellow question marks are still there it the Device Manager (Security)
Click to expand...
Are you sure it's not a yellow key, mine has a yellow key next to it.
 

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Asus Rog Strix Z690-A Gaming WiFi D4
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Corsair RM 850
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Asus Rog Strix Helios GX601
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Asus Rog Strix LC II 240 ARGB
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Microsoft
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1 GB
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Edge
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Malwarebytes Premium
Perhaps an image of OP's Device Manager would clarify things?
 

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    Windows 11 Pro 24H2 (Build 26100.4770)Intel Core 9 Ultra 285K64G (4x16) DDR5 Corsair RGB Dominator Platinu...Radeon (XFX Mercury) RX 9070XT OC (with Magne...
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    Windows 11 Pro 24H2 (Build 26100.4770)
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    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra 285K
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    Gigabyte Aorus Z890 Xtreme AI Top
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    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
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    Radeon (XFX Mercury) RX 9070XT OC (with Magnetic Fans)
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    Onboard (DTS:X® Ultra Audio: ESS ES9280A DAC)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
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    3840 x 2160
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    4 Samsung NVM 990 Pro drives: 1TB (OS), 2TB, 2 X 4TB.
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    Seasonic TX-1300 (1300 Watts)
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    Cooler Master H500M
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    Corsair Link Titan 280 RX RGB
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    Logitech Craft
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    System used for gaming, photography, music, school.

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    Windows 11 Pro 24H2 (Build 26100.4061)Intel Core i9-9900K32gig (4 x 8) Corsair Dominator Platinum DDR4...Radeon XFX Merc 7900XT (20gig)
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    Custom built
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    Intel Core i9-9900K
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    Gigabyte Z390 Aorus Xtreme
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    32gig (4 x 8) Corsair Dominator Platinum DDR4 3600Mhz (B-Die)
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    Radeon XFX Merc 7900XT (20gig)
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    24-Inch NEC PA242W
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    2880 x 1800
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    2 X NVME, 1 X SATA SSD
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    EVGA Super Nova 1000 P2 (1000 Watt)
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    Phantek Enthoo Luxe
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    Corsair H115i Elite AIO Cooler
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    Logitech Keys
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    Logitech MX Master 3
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    1TB Download. 512mb Upload
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    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    Backup System
I am so used to seeing a yellow question mark in Win 10 that I just assumed that is what it was. Now I have looked closer it is a key and not a question mark. If Keenybb has the same key then I will assume that it is correct. Thank you
 

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My Computer My Computer

At a glance

Windows 11Rizen 7 3Gb16Gbonboard, Radion
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
AMD/Asus motherboard
CPU
Rizen 7 3Gb
Motherboard
Asus
Memory
16Gb
Graphics Card(s)
onboard, Radion
Malenibo said:
I am so used to seeing a yellow question mark in Win 10 that I just assumed that is what it was. Now I have looked closer it is a key and not a question mark. If Keenybb has the same key then I will assume that it is correct. Thank you
Click to expand...
What you're seeing is normal. That's just an icon key. Nothing wrong there. I have the same thing, though I've only got one listing...

2024-01-30_11-05-18.jpg

All is good there, and your Device Manager is clear of issues. No issues there.
 

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System One System Two

  • At a glance

    Windows 11 Pro 24H2 (Build 26100.4770)Intel Core 9 Ultra 285K64G (4x16) DDR5 Corsair RGB Dominator Platinu...Radeon (XFX Mercury) RX 9070XT OC (with Magne...
    OS
    Windows 11 Pro 24H2 (Build 26100.4770)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core 9 Ultra 285K
    Motherboard
    Gigabyte Aorus Z890 Xtreme AI Top
    Memory
    64G (4x16) DDR5 Corsair RGB Dominator Platinum (6400Mhz)
    Graphics Card(s)
    Radeon (XFX Mercury) RX 9070XT OC (with Magnetic Fans)
    Sound Card
    Onboard (DTS:X® Ultra Audio: ESS ES9280A DAC)
    Monitor(s) Displays
    27-inch Eizo Color Edge - CG2700X
    Screen Resolution
    3840 x 2160
    Hard Drives
    4 Samsung NVM 990 Pro drives: 1TB (OS), 2TB, 2 X 4TB.
    PSU
    Seasonic TX-1300 (1300 Watts)
    Case
    Cooler Master H500M
    Cooling
    Corsair Link Titan 280 RX RGB
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 3S
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming, photography, music, school.

  • At a glance

    Windows 11 Pro 24H2 (Build 26100.4061)Intel Core i9-9900K32gig (4 x 8) Corsair Dominator Platinum DDR4...Radeon XFX Merc 7900XT (20gig)
    Operating System
    Windows 11 Pro 24H2 (Build 26100.4061)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel Core i9-9900K
    Motherboard
    Gigabyte Z390 Aorus Xtreme
    Memory
    32gig (4 x 8) Corsair Dominator Platinum DDR4 3600Mhz (B-Die)
    Graphics card(s)
    Radeon XFX Merc 7900XT (20gig)
    Sound Card
    Onboard
    Monitor(s) Displays
    24-Inch NEC PA242W
    Screen Resolution
    2880 x 1800
    Hard Drives
    2 X NVME, 1 X SATA SSD
    PSU
    EVGA Super Nova 1000 P2 (1000 Watt)
    Case
    Phantek Enthoo Luxe
    Cooling
    Corsair H115i Elite AIO Cooler
    Keyboard
    Logitech Keys
    Mouse
    Logitech MX Master 3
    Internet Speed
    1TB Download. 512mb Upload
    Browser
    Microsoft Edge Chromium
    Antivirus
    Windows Security
    Other Info
    Backup System
Yes, that's the default icon for security devices such as TPM 1.2 or 2.0 I don't have any so I didn't make this thought. Good job @kennybb!
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8655)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8655)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.

  • At a glance

    Windows 11 Pro v25H2 (build 26200.8655)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8655)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
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