TPM problem?

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I have a Ryzen 7 1700 8 core processor and an NVIDIA GeForce GTX 1650 Super.

I had tpm 2.0 enabled, then an update about a week later seemed to be responsible for disabling it? So I went back into the BIOS to re-enable the tpm, but I cannot get it to enable, the option is there but will not enable and There is a message saying there is no security device available even though the tpm 2.0 is listed as an option? I am missing something and need a walkthrough if possible please?

Any advice on correcting this would be welcome, thanks in advance?
 

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    AMD Ryzen 7 1700X Eight-Core Processor 3.40 GHz
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    Micro-Star. has both UEFI / Secure Boot and tpm 2.0
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FreeBooter

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Have you restored BIOS to its factory settings?

Try installing the newest version of BIOS.
 

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    HP Pavilion
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    HP Pavilion Gaming Desktop TG01-2019nt
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    Micron Technology DDR4-3200 16GB
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BunnyJ

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I have a Ryzen 7 1700 8 core processor and an NVIDIA GeForce GTX 1650 Super.

I had tpm 2.0 enabled, then an update about a week later seemed to be responsible for disabling it? So I went back into the BIOS to re-enable the tpm, but I cannot get it to enable, the option is there but will not enable and There is a message saying there is no security device available even though the tpm 2.0 is listed as an option? I am missing something and need a walkthrough if possible please?

Any advice on correcting this would be welcome, thanks in advance?
What brand Motherboard do you have and model?
 

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  • Operating System
    Windows 11 Home
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    PC/Desktop
    Manufacturer/Model
    Banna Junior 7K - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
    Sound Card
    Realtek (R) Audio
    Monitor(s) Displays
    Viotek 32" Curved, ViewSonic 27"
    Screen Resolution
    1080P
    Hard Drives
    Primary Samsung 256 SSD
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    EVGA BQ 700w 80+ Bronze
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Disposable

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Micro-Star B450M PRO-VDH MAX (MS-7A 38)

My Desktop PC has ftpm support and can use either 1,2 or 2.0 tpm. I had it working for just over a week, then when I checked WHYNOTWIN11 again I found it was disabled, only guessing why it was disabled?
I have the latest BIOS setup.
 

My Computer

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  • Operating System
    Windows 10 Pro
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    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    AMD Ryzen 7 1700X Eight-Core Processor 3.40 GHz
    Motherboard
    Micro-Star. has both UEFI / Secure Boot and tpm 2.0
    Memory
    32 Gig
    Graphics Card(s)
    3.40 gigahertz AMD Ryzen 7 1700X Eight-Core
    Sound Card
    On Board
    Monitor(s) Displays
    twin 24 inch hd Acer.
    Screen Resolution
    1920x1080
    Hard Drives
    I ter main OS drive internal/ 3 ter backup drive internal + 2 ter external drive.
    PSU
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    Case
    No idea?
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    Fans 4.
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    Logitech Solar Panel powered.
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clam1952

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Try the the Microsoft checker and see what that says?
Or
run tpm.msc which should say ready for use under status/
 

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    Windows 11 Pro 21H2 build 22000.282
    Computer type
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    Manufacturer/Model
    Dell Inspiron 3881 - modified with SFX PSU fitted internally
    CPU
    Intel i5 - 10400
    Motherboard
    Dell 032w55 version A00
    Memory
    16GB of HyperX Fury @ 2133 Mhz
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    EVGA 6GB GTX 1060.
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    Builtin
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    ACER KA241
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    1920x 1080 @60Hz
    Hard Drives
    256GB SK hynix NVMe
    1TB Western Digital WD10EZEX-75WN4A1
    PSU
    Modular 450 Watt Corsair SF450 Platinum ( Mod to replace the Dell 65 Watt PSU)
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    Inspiron Small Desktop
    Cooling
    Dell stock cooler
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    Dell
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    Dell
    Internet Speed
    BT Fibre 75 Mbps
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    Use hardware KVM to switch monitors on three PCs and software (input director) to use mouse and keyboard on all 4 PCs.

jvickers

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Micro-Star B450M PRO-VDH MAX (MS-7A 38)

My Desktop PC has ftpm support and can use either 1,2 or 2.0 tpm. I had it working for just over a week, then when I checked WHYNOTWIN11 again I found it was disabled, only guessing why it was disabled?
I have the latest BIOS setup.

That's odd. I know it reset my BIOS to no enabled TPM when I updated the BIOS, but it never happened with a Windows update. I'm a little curious as to how a Windows update could even have access to your BIOS...
 

My Computers

System One System Two

  • Operating System
    Windows 11 Pro (22000.184)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 7 3700X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card/ ZOTAC GeForce GTX 1050 Ti Mini, 4GB GDDR5 DisplayPort 128-bit Gaming Graphic Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    ADATA XPG SX8200 Pro 1TB
    ADATA XPG SX8200 Pro 512GB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Stock Ryzen 7 3700X Fan
    Keyboard
    Corsair K70
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    Logitech MX Master 3
    Internet Speed
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    Browser
    Edge (Chromium)
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    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
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    Antivirus
    Norton 360
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    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

FreeBooter

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Windows updates don't have access to BIOS.
 

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    HP Pavilion
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    AMD Ryzen 7 5700G
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    HP Pavilion Gaming Desktop TG01-2019nt
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
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    3840 x 2160
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BunnyJ

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That's odd. I know it reset my BIOS to no enabled TPM when I updated the BIOS, but it never happened with a Windows update. I'm a little curious as to how a Windows update could even have access to your BIOS...
Yeah, it's very weird. I have no idea how it reset itself without user intervention and since it's a DYI it's not the MFG making changes behind the senses with some update software that's built in.
 

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  • Operating System
    Windows 11 Home
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    Banna Junior 7K - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
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    Realtek (R) Audio
    Monitor(s) Displays
    Viotek 32" Curved, ViewSonic 27"
    Screen Resolution
    1080P
    Hard Drives
    Primary Samsung 256 SSD
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    NZXT 510
    Cooling
    Stock AMD cooler
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 240.78 mbps Upload: 12.02 mbps Ping: 15ms
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jvickers

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Yeah, it's very weird. I have no idea how it reset itself without user intervention. The only question I have is this a DIY PC or an OEM??
With either a DIY or OEM system, as @FreeBooter indicated, Windows doesn't have access to your BIOS. You'd have to either reset the BIOS or update it for things to change from what I understand.
 

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System One System Two

  • Operating System
    Windows 11 Pro (22000.184)
    Computer type
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    Home built
    CPU
    Ryzen 7 3700X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card/ ZOTAC GeForce GTX 1050 Ti Mini, 4GB GDDR5 DisplayPort 128-bit Gaming Graphic Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    ADATA XPG SX8200 Pro 1TB
    ADATA XPG SX8200 Pro 512GB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Stock Ryzen 7 3700X Fan
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
    Chrome
    Antivirus
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    Currently taken down because of a lack of space :-(
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BunnyJ

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With either a DIY or OEM system, as @FreeBooter indicated, Windows doesn't have access to your BIOS. You'd have to either reset the BIOS or update it for things to change from what I understand.
I've read of a case where an HP system did some strange update to the BIOS. It was done by some weird maintenance software package included with it.
 

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  • Operating System
    Windows 11 Home
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    PC/Desktop
    Manufacturer/Model
    Banna Junior 7K - X Series
    CPU
    Ryzen 7 2700X
    Motherboard
    Asus Crosshair VII Hero, X470
    Memory
    Gskill 32GB, 16GBX2 PC3000
    Graphics Card(s)
    GeForce GTX TITAN X 12GB
    Sound Card
    Realtek (R) Audio
    Monitor(s) Displays
    Viotek 32" Curved, ViewSonic 27"
    Screen Resolution
    1080P
    Hard Drives
    Primary Samsung 256 SSD
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    NZXT 510
    Cooling
    Stock AMD cooler
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
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jvickers

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I've read of a case where an HP system did some strange update to the BIOS. It was done by some weird maintenance software package included with it.

Ahhh... I'd never seen that. You learn something new every day! Thanks for sharing!
 

My Computers

System One System Two

  • Operating System
    Windows 11 Pro (22000.184)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Ryzen 7 3700X
    Motherboard
    MSI MPG X570 GAMING EDGE WIFI
    Memory
    Crucial Ballistix Sport LT 3200 MHz DDR4 DRAM Desktop Gaming Memory 32MB
    Graphics Card(s)
    ZOTAC Gaming GeForce GTX 1660 Super 6GB GDDR6 192-bit Gaming Graphics Card/ ZOTAC GeForce GTX 1050 Ti Mini, 4GB GDDR5 DisplayPort 128-bit Gaming Graphic Card
    Sound Card
    Proprietary
    Monitor(s) Displays
    ViewSonic XG2530 25"/Benq XL2411P 24"/ Samsung SyncMaster BX2331 23"
    Screen Resolution
    1920x1080 240Hz/144Hz/60Hz (based on monitor setup above)
    Hard Drives
    ADATA XPG SX8200 Pro 1TB
    ADATA XPG SX8200 Pro 512GB
    Samsung SSD 860 EVO 1TB 2.5 Inch SATA III Internal SSD
    PSU
    Thermaltake Smart 700W 80+ White Certified PSU
    Case
    Rosewill ATX Mid Tower Gaming Computer Case, Gaming Case with Blue LED for Desktop
    Cooling
    Stock Ryzen 7 3700X Fan
    Keyboard
    Corsair K70
    Mouse
    Logitech MX Master 3
    Internet Speed
    120MB/s Download/ 10MB/s Upload
    Browser
    Edge (Chromium)
    Antivirus
    Norton 360
  • Operating System
    Windows 10
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    AMD FX Black Edition
    Motherboard
    Asus M5A97 LE R2.0
    Memory
    16MB DDR
    Graphics card(s)
    I forget, but it's old.
    Sound Card
    Propietary
    Monitor(s) Displays
    ACER LED 24"
    Screen Resolution
    1920X1080
    Hard Drives
    1TB Samsung SSD 3.5"
    Case
    Corsair
    Cooling
    Stock
    Mouse
    Logitech
    Keyboard
    Logitech
    Internet Speed
    120MB/10MB
    Browser
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    Antivirus
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    Currently taken down because of a lack of space :-(
    Maybe I'll make room somewhere and connect to the Dev channel if possible.

FreeBooter

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I've read of a case where an HP system did some strange update to the BIOS. It was done by some weird maintenance software package included with it.
My HP did a BIOS upgrade i think it was included with Windows updates but did not change any TPM settings.
 

My Computer

System One

  • Operating System
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    HP Pavilion Gaming Desktop TG01-2019nt
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1

iko22

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So I went back into the BIOS to re-enable the tpm, but I cannot get it to enable, the option is there but will not enable and There is a message saying there is no security device available even though the tpm 2.0 is listed as an option?
You have to select AMD CPU fTPM and save changes then reboot the computer. Once the computer reboots, enter BIOS again and the security device should be displayed.
See walkthrough "How to Check the TPM status" here
 

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  • Operating System
    Windows 10
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    TBA
    Motherboard
    TBA

Disposable

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Please note that in my previous post I did say that the tpm was disabled but that I was "Only guessing" as to the cause?
 

My Computer

System One

  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    AMD Ryzen 7 1700X Eight-Core Processor 3.40 GHz
    Motherboard
    Micro-Star. has both UEFI / Secure Boot and tpm 2.0
    Memory
    32 Gig
    Graphics Card(s)
    3.40 gigahertz AMD Ryzen 7 1700X Eight-Core
    Sound Card
    On Board
    Monitor(s) Displays
    twin 24 inch hd Acer.
    Screen Resolution
    1920x1080
    Hard Drives
    I ter main OS drive internal/ 3 ter backup drive internal + 2 ter external drive.
    PSU
    ample.
    Case
    No idea?
    Cooling
    Fans 4.
    Keyboard
    Logitech Solar Panel powered.
    Mouse
    Goji
    Internet Speed
    Ample.
    Browser
    Opera
    Antivirus
    Defender

Dru2

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That's odd. I know it reset my BIOS to no enabled TPM when I updated the BIOS, but it never happened with a Windows update. I'm a little curious as to how a Windows update could even have access to your BIOS...

That because an update would not/should not make BIOS changes. I'm not sure what's happened with the OP's system, but it's highly improbable the installation/update reset the BIOS (TPM).

The whole thing just sounds odd to me, and I wonder if the OP is in the right places looking at the right settings?
 

My Computers

System One System Two

  • Operating System
    Windows 11 Pro (22000.282)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 2S
    Internet Speed
    100mb
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming and photography.
  • Operating System
    Win 11 Pro Dev build 22454.1000
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
    PSU
    laptop
    Case
    laptop
    Cooling
    Laptop cooling
    Mouse
    Logitech MX Anywhere 2S
    Keyboard
    Laptop
    Internet Speed
    100MB
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    Edge Chromium
    Antivirus
    Windows Security

Dru2

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My Computers

System One System Two

  • Operating System
    Windows 11 Pro (22000.282)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Intel i9-9900K
    Motherboard
    Gigabyte Aorus Z390 Xtreme
    Memory
    32G (4x8) DDR4 Corsair RGB Dominator Platinum (3600Mhz)
    Graphics Card(s)
    Radeon VII
    Sound Card
    Onboard (ESS Sabre HiFi using Realtek drivers)
    Monitor(s) Displays
    NEC PA242w (24 inch)
    Screen Resolution
    1920 x 1200
    Hard Drives
    5 Samsung SSD drives: 2X 970 NVME (512 & 1TB), 3X EVO SATA (2X 2TB, 1X 1TB)
    PSU
    EVGA Super Nova I000 P2 (1000 watt)
    Case
    Cooler Master H500M
    Cooling
    Corsair H115i RGB Platinum
    Keyboard
    Logitech Craft
    Mouse
    Logitech MX Master 2S
    Internet Speed
    100mb
    Browser
    Edge Chromium
    Antivirus
    Windows Security
    Other Info
    System used for gaming and photography.
  • Operating System
    Win 11 Pro Dev build 22454.1000
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkPad Yoga X1
    CPU
    Intel i7-7600U
    Motherboard
    Intel
    Memory
    16igg
    Graphics card(s)
    Intel HD 620
    Sound Card
    Onboard
    Monitor(s) Displays
    14.0 WQHD OLED Touch
    Screen Resolution
    2560 x 1440
    Hard Drives
    1TB NVMe Drive (OEM)
    PSU
    laptop
    Case
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1952's suggestion, Tried and failed. (see screenshot)
 

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Maybe I am not correctly setting up the tpm in the BIOS, I am no expert at working in the BIOS?
 

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Dru2

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Maybe I am not correctly setting up the tpm in the BIOS, I am no expert at working in the BIOS?

Per your screen shot... yep, you either have a problem with TPM or it isn't enabled in the BIOS (more likely not enabled).

Can't help you with the BIOS cause I've no idea what the layout looks like on a Micro-Star board, nor am I willing to play guessing games in what I might think what is where in the BIOS since you say you're not so good with the BIOS.

With that I will say the TPM setting is an Enable/Disable button or slider.
 

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I have enabled and disabled the tpm settings in the BIOS many times and re-booted, but nothing seems to work? I get a message before re-booting that says nothing has been changed? On one occasion I did get a message that tpm 2.0 had been enabled, but when I was back in Windows there was still no tpm detected?
 

My Computer

System One

  • Operating System
    Windows 10 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Build
    CPU
    AMD Ryzen 7 1700X Eight-Core Processor 3.40 GHz
    Motherboard
    Micro-Star. has both UEFI / Secure Boot and tpm 2.0
    Memory
    32 Gig
    Graphics Card(s)
    3.40 gigahertz AMD Ryzen 7 1700X Eight-Core
    Sound Card
    On Board
    Monitor(s) Displays
    twin 24 inch hd Acer.
    Screen Resolution
    1920x1080
    Hard Drives
    I ter main OS drive internal/ 3 ter backup drive internal + 2 ter external drive.
    PSU
    ample.
    Case
    No idea?
    Cooling
    Fans 4.
    Keyboard
    Logitech Solar Panel powered.
    Mouse
    Goji
    Internet Speed
    Ample.
    Browser
    Opera
    Antivirus
    Defender
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