Solved TrigKey S5 device driver query


Jabiru

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Host: Windows 11 Pro 24H2
I just bought a new TrigKey S5 mini PC (Ryzen 7 5800H) and given the history of Chinese "versions" of Windows 11 decided to wipe the existing version of Windows which showed the key as a series of "B's" (clearly pirated) and "cold loaded" a new Win 11 24H2. Initially Win 11 wouldn't install onto the included 512GB NVMe SSD, ostensibly due to the lack of a driver, but installed fine on a SATA SSD. Windows installed it's generic drivers for everything except for something called a "Multi-media Controller". Since the system is built around a Ryzen CPU, I found a series of chipset drivers that successfully replaced the generic MS drivers in favor of AMD drivers... that is except for this "Multi-media Controller" that is looking for a separate driver I haven't found yet. The "Multi-media Controller" device ID is PCI\VEN_1022&DEV_15E2&SUBSYS_15E21022&REV_01\4&12c9051d&0&0541. My research indicates the PCI\VEN_1022&DEV_15E2 portion may be an audio co-processor associated with the Radeon graphics, but when I tried to find and load what I thought was the right driver the installer said it wasn't for that device. I'm pretty sure the latter part of the device ID has to do with the specific required driver, but can't find it. If anyone can help identify (or even provide) the right driver (not obtained from TrigKey) I'd be grateful.

Thanks ahead of time
Jabiru
 
Windows Build/Version
Win 11 24H2 26100.2454
Last edited:

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Sorry, That's the same chipset software I loaded earlier. I re-ran it and the install logs showed it didn't replace anything nor did it load a multi-media controller driver.

Any other ideas?
 

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    PC/Desktop
    Manufacturer/Model
    Custom User Build
    CPU
    AMD Ryzen 9 7945HX
    Motherboard
    Minisforum BD795i SE
    Memory
    2X 16GB DDR5-5200MTs (32GB)
    Graphics Card(s)
    AMD Radeon Pro WX5100 Workstation
    Sound Card
    Integrated AMD High Definition Audio CODEC
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    2X LG 32UN880-A
    Screen Resolution
    3840x2160
    Hard Drives
    2X NVMe 1TB SSDs
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    Corsair SF450
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    Ryzen 7 4700U @ 2GHz-->4.2GHz Boost
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    AMD Radeon (Renoir) Vega
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    ATI/AMD Renoir/Van Gough/Cezanne/Rembrandt HD Audio Controller
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    IPS LCD Integrated Chi Mei CMN14D4
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Hi, try to install the Radeon graphics driver - it should install the AMD Audio Co-processor.
 

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Ok all, I finally figured out that the Multi-media controller is not associated with the "chipset", but the Radeon Graphics' associated audio processor. In that light I installed the latest AMD drivers for the Ryzen 7 5800H CPU and the device manager error (lack of a driver) disappeared, so I consider this solved. Thanks to Rollback_Jockey and werty for putting me on the right path.
 

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    Host: Windows 11 Pro 24H2AMD Ryzen 9 7945HX2X 16GB DDR5-5200MTs (32GB)AMD Radeon Pro WX5100 Workstation
    OS
    Host: Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom User Build
    CPU
    AMD Ryzen 9 7945HX
    Motherboard
    Minisforum BD795i SE
    Memory
    2X 16GB DDR5-5200MTs (32GB)
    Graphics Card(s)
    AMD Radeon Pro WX5100 Workstation
    Sound Card
    Integrated AMD High Definition Audio CODEC
    Monitor(s) Displays
    2X LG 32UN880-A
    Screen Resolution
    3840x2160
    Hard Drives
    2X NVMe 1TB SSDs
    PSU
    Corsair SF450
    Case
    Fractal Design Terra
    Cooling
    Noctua FS-A12
    Keyboard
    Logitech K270 KB/Mouse Combo
    Mouse
    Logitech K270 KB/Mouse Combo
    Internet Speed
    800Mb
    Browser
    Firefox, Edge, Edge Chromium
    Antivirus
    MalwareBytes, MS Defender
    Other Info
    2x Seagate 2TB external USB HDD, 1x 5TB external USB WD Passport HDD, 1x externql USB WD SATA 1TB Green SATA SSD
  • At a glance

    Windows 11 HomeRyzen 7 4700U @ 2GHz-->4.2GHz Boost16GB LPD DDR4XAMD Radeon (Renoir) Vega
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift 3 SF314-42 R3U5
    CPU
    Ryzen 7 4700U @ 2GHz-->4.2GHz Boost
    Motherboard
    RO Kona_RN
    Memory
    16GB LPD DDR4X
    Graphics card(s)
    AMD Radeon (Renoir) Vega
    Sound Card
    ATI/AMD Renoir/Van Gough/Cezanne/Rembrandt HD Audio Controller
    Monitor(s) Displays
    IPS LCD Integrated Chi Mei CMN14D4
    Screen Resolution
    1920x1080
    Hard Drives
    Hynix 512GB NVMe (PCIe 4.0)
    PSU
    Ext 19v
    Case
    Integrated Magnesium
    Cooling
    Therm internal fan
    Keyboard
    Integrated
    Mouse
    Jellycomb
    Internet Speed
    800MB
    Browser
    Firefox, Edge Chromium
    Antivirus
    Malwarebytes, MS Defender
    Other Info
    External USB-C 1Gb Ethernet connection
I'm glad you're all sorted, enjoy.
 

My Computers My Computers

  • At a glance

    Windows 11 Enterprise 25H2 26200 7462Intel XEON E5-2699 v364GB Teamgroup UD4-3600NVIDIA GeForce GTX 1080 Ti
    OS
    Windows 11 Enterprise 25H2 26200 7462
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Build
    CPU
    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
    Memory
    64GB Teamgroup UD4-3600
    Graphics Card(s)
    NVIDIA GeForce GTX 1080 Ti
    Sound Card
    Integrated
    Monitor(s) Displays
    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
    Crucial CT1000 BX500 SSD 1TB
    PSU
    GameMax Pro
    Case
    Fractal Design
    Cooling
    Corsair H110iGT + 6 140mm Fans
    Keyboard
    Corsair K4
    Mouse
    G-Skill G502
    Internet Speed
    300MBs
    Browser
    Chrome
    Antivirus
    OEM
    Other Info
    ASUS RT-AC87U Router
  • At a glance

    25H2 26200.50748GB
    Operating System
    25H2 26200.5074
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X555LA
    Memory
    8GB
    Browser
    Chrome
    Antivirus
    OEM

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