Two Issues (perhaps related)


Jerry Gerber

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Windows 11 Pro 25H2
Hello,

I am new to this forum, not new to Windows, I've been using it since the DOS days (OK, I'm old. ;>)

I'm having two issues on one of my Windows 11 computers: Windows Update fails and DISM restore health fails. SFC /scannow finds no corrupt files.

My internet and Ethernet connections are fine, I can connect to websites through a wireless router and to other networked computers using wired Ethernet.

I've tried DISM restore health but it cannot find the source files. I've looked in Win SxS, on a mounted Windows 11 iso file, even on one of the computers on my network. No matter where I look for the source files I get the error message saying DISM cannot find them.

When I try to use Windows Update I get the message "Error encountered, we'll try again later. We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."

Short of resetting Windows, anybody know what else I might try?

Thanks much for any help!

Jerry
 

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This computer is dedicated solely to run the Vienna Symphonic Library Orchestral Cube. It has no other purpose other than to frustrate me from time to time.

My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.9168

My Computer My Computer

At a glance

Windows 11 Pro 25H2Intel Core Ultra 7 265K, 32GB memoryKingston 32GBIntel
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
Intel Core Ultra 7 265K, 32GB memory
Motherboard
Asus Prime H810-E-CSM
Memory
Kingston 32GB
Graphics Card(s)
Intel
Sound Card
RME Fireface UFX II
Monitor(s) Displays
Asus ProArt
Screen Resolution
1920x1200
Hard Drives
3 SSD drives
PSU
Be Quiet! 750watt
Case
?
Cooling
Be Quiet cooler
Keyboard
Rii
Mouse
Logitech
Internet Speed
Fiber optic 1gigabit
Browser
Firefox
Antivirus
Windows Defender
Other Info
This computer is dedicated solely to run the Vienna Symphonic Library Orchestral Cube. It has no other purpose other than to frustrate me from time to time.
Jerry,

I'm not saying
Reset Windows
I'm saying
Reset WU [Windows update}

I was adding a comment on the Dism problem when you replied so you might not have seen it.


Denis
 

My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.9168
Jerry,

I'm not saying
Reset Windows
I'm saying
Reset WU [Windows update}

I was adding a comment on the Dism problem when you replied so you might not have seen it.


Denis
Ah, yes, got it. OK I'll try that.
 

My Computer My Computer

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Windows 11 Pro 25H2Intel Core Ultra 7 265K, 32GB memoryKingston 32GBIntel
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
Intel Core Ultra 7 265K, 32GB memory
Motherboard
Asus Prime H810-E-CSM
Memory
Kingston 32GB
Graphics Card(s)
Intel
Sound Card
RME Fireface UFX II
Monitor(s) Displays
Asus ProArt
Screen Resolution
1920x1200
Hard Drives
3 SSD drives
PSU
Be Quiet! 750watt
Case
?
Cooling
Be Quiet cooler
Keyboard
Rii
Mouse
Logitech
Internet Speed
Fiber optic 1gigabit
Browser
Firefox
Antivirus
Windows Defender
Other Info
This computer is dedicated solely to run the Vienna Symphonic Library Orchestral Cube. It has no other purpose other than to frustrate me from time to time.
Ah, yes, got it. OK I'll try that.

Unfortunately, that didn't fix either the Windows Update issue or the DISM issue.

It's starting to look like resetting Windows might be necessary. I don't know what else to try.

I did notice when running the batch file you directed me to that at some point it said that it could not find certain Registry entries, but it concluded by saying the Update repair was successful. I restarted the computer but neither issue was resolved.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2Intel Core Ultra 7 265K, 32GB memoryKingston 32GBIntel
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
Intel Core Ultra 7 265K, 32GB memory
Motherboard
Asus Prime H810-E-CSM
Memory
Kingston 32GB
Graphics Card(s)
Intel
Sound Card
RME Fireface UFX II
Monitor(s) Displays
Asus ProArt
Screen Resolution
1920x1200
Hard Drives
3 SSD drives
PSU
Be Quiet! 750watt
Case
?
Cooling
Be Quiet cooler
Keyboard
Rii
Mouse
Logitech
Internet Speed
Fiber optic 1gigabit
Browser
Firefox
Antivirus
Windows Defender
Other Info
This computer is dedicated solely to run the Vienna Symphonic Library Orchestral Cube. It has no other purpose other than to frustrate me from time to time.

My Computer My Computer

At a glance

W11
OS
W11
Computer type
PC/Desktop
Manufacturer/Model
2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
Keyboard
Logitech
Mouse
Logitech MX Master 4 & 3
Internet Speed
500 mps
Browser
Firefox
Antivirus
Bitdefender
at some point it said that it could not find certain Registry entries
Yes, it can show that but it is not significant.
[Windows does vary and the batch file covers multiple locations to cope with those variations.]

There is one further choice - a Repair install [which is a repair operation not a reinstallation]
I always make a new system image & update my backups of my own files before running it [even though it is unlikely to make things worse].
Repair Install Windows 11 with an In-place Upgrade - ElevenForumTutorials
I can see somebody else has posted an alternative source for this procedure. Personally, I always choose ElevenForumTutorials procedures.


Denis
 

My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.9168

My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.9168
I downloaded the Win11 iso file and reinstalled Windows. I didn't know there was the option to leave all my apps, settings and data in place, that's very useful. DISM now works correctly. But Windows Update still isn't working. Since I just reinstalled Windows, I wonder if there's an issue on Microsoft's end. I'll wait a week or see and check again.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2Intel Core Ultra 7 265K, 32GB memoryKingston 32GBIntel
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
Intel Core Ultra 7 265K, 32GB memory
Motherboard
Asus Prime H810-E-CSM
Memory
Kingston 32GB
Graphics Card(s)
Intel
Sound Card
RME Fireface UFX II
Monitor(s) Displays
Asus ProArt
Screen Resolution
1920x1200
Hard Drives
3 SSD drives
PSU
Be Quiet! 750watt
Case
?
Cooling
Be Quiet cooler
Keyboard
Rii
Mouse
Logitech
Internet Speed
Fiber optic 1gigabit
Browser
Firefox
Antivirus
Windows Defender
Other Info
This computer is dedicated solely to run the Vienna Symphonic Library Orchestral Cube. It has no other purpose other than to frustrate me from time to time.
Use Windows Update Troubleshooter.


  • Right-click on Start button and pick Settings
  • Go to System > Troubleshoot
  • Click on Other Troubleshooters > Windows Update and click Run button.



Download Windows updates manually.


  • Go to the official Microsoft update catalog;
  • Enter a specific update code, for example, KB4481031
  • Select the correct version and click Download
  • Click on the link and Windows will update your computer



Resetting the Windows Update components can usually solve these types of issues.

 

My Computer My Computer

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Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
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Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
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3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Thank you Freebooter. Windows Update Troubleshooter doesn't work either, but I downloaded the Reset-Reregister-Windows Update batch file so hopefully that will work.

Jerry
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2Intel Core Ultra 7 265K, 32GB memoryKingston 32GBIntel
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
Intel Core Ultra 7 265K, 32GB memory
Motherboard
Asus Prime H810-E-CSM
Memory
Kingston 32GB
Graphics Card(s)
Intel
Sound Card
RME Fireface UFX II
Monitor(s) Displays
Asus ProArt
Screen Resolution
1920x1200
Hard Drives
3 SSD drives
PSU
Be Quiet! 750watt
Case
?
Cooling
Be Quiet cooler
Keyboard
Rii
Mouse
Logitech
Internet Speed
Fiber optic 1gigabit
Browser
Firefox
Antivirus
Windows Defender
Other Info
This computer is dedicated solely to run the Vienna Symphonic Library Orchestral Cube. It has no other purpose other than to frustrate me from time to time.
You are very welcome!
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Are there any entries in Reliability History ?
To access it,type in ---reliability --- in the Search box.
 

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win 10amd ryzen 5-2600ng skill sniper x 16gbnvidea gtx 1050
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win 10
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home built
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amd ryzen 5-2600
Motherboard
gigabyte b450m-ds3h
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ng skill sniper x 16gb
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nvidea gtx 1050
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benq fp 92
Hard Drives
samsung 860 evo 500gb m2 ssd
PSU
antec ea550g
Case
nzxt noctis 450
Browser
edge
Everything is working now, DISM and Windows Update.
Thanks so much joeandmargo, freebooter, try3 and Allan for taking the time to respond to my issue!

Jerry
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2Intel Core Ultra 7 265K, 32GB memoryKingston 32GBIntel
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
Intel Core Ultra 7 265K, 32GB memory
Motherboard
Asus Prime H810-E-CSM
Memory
Kingston 32GB
Graphics Card(s)
Intel
Sound Card
RME Fireface UFX II
Monitor(s) Displays
Asus ProArt
Screen Resolution
1920x1200
Hard Drives
3 SSD drives
PSU
Be Quiet! 750watt
Case
?
Cooling
Be Quiet cooler
Keyboard
Rii
Mouse
Logitech
Internet Speed
Fiber optic 1gigabit
Browser
Firefox
Antivirus
Windows Defender
Other Info
This computer is dedicated solely to run the Vienna Symphonic Library Orchestral Cube. It has no other purpose other than to frustrate me from time to time.
You are very welcome!
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Jerry,

Given your interests, can I take please advantage of you for a moment.
Do you know what this mp3 is an extract from?
I think it's a cello.
It was the theme music of a BBC radio comedy twenty years ago that I recently found an old recording of. Artists was never so popular that it generated a fans' website where I might have found the information.


Denis
 

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My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.9168
Jerry,

Given your interests, can I take please advantage of you for a moment.
Do you know what this mp3 is an extract from?
I think it's a cello.
It was the theme music of a BBC radio comedy twenty years ago that I recently found an old recording of. Artists was never so popular that it generated a fans' website where I might have found the information.


Denis

Hi Denis, I do not know where that theme from. Yes, it's a cello.
Jerry
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2Intel Core Ultra 7 265K, 32GB memoryKingston 32GBIntel
OS
Windows 11 Pro 25H2
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
Intel Core Ultra 7 265K, 32GB memory
Motherboard
Asus Prime H810-E-CSM
Memory
Kingston 32GB
Graphics Card(s)
Intel
Sound Card
RME Fireface UFX II
Monitor(s) Displays
Asus ProArt
Screen Resolution
1920x1200
Hard Drives
3 SSD drives
PSU
Be Quiet! 750watt
Case
?
Cooling
Be Quiet cooler
Keyboard
Rii
Mouse
Logitech
Internet Speed
Fiber optic 1gigabit
Browser
Firefox
Antivirus
Windows Defender
Other Info
This computer is dedicated solely to run the Vienna Symphonic Library Orchestral Cube. It has no other purpose other than to frustrate me from time to time.
Jerry,

Thanks for listening to it.


Denis
 

My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.9168

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