Uanable to run/install Flight Simulator after MB or CPU failure requiring new components


Sigurd

Sigurd

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My motherboard or possibly CPU failed and I had to renew. As I had to do this I upgraded to components shown in my Windows Build/Version below.
The "new" PC was able to boot into Windows 11 (which I had upgraded to some weeks before hardware failure) from the original system disk. All apps and data were available as before - except for Flight Simulator 2020. Start - Flight Simulator fails saying "Can't open ... app not found ... storage device missing or not connected". Looking for it in Programs and features confirms it is not there, nor is it in either Program Files folders on my system drive. The Disk 1 of the program is in the CD drive.
I tried to re-install from the CD by running Setup.exe but all that happened is that the Microsoft Store was displayed and then nothing.
I assume that this is all due to the original installation thinking it has been installed on a second machine. Question is how do I reinstall it?
 

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Windows 11 - Updated automaticallyIntel i7 12700K Twelve Core 3.6GhzCorsair 32Gb Vengeance RAM
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Windows 11 - Updated automatically
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Updated Chillblast
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Intel i7 12700K Twelve Core 3.6Ghz
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MSI PRO Z690-A DDR4 Motherboard
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Sigurd said:
My motherboard or possibly CPU failed and I had to renew. As I had to do this I upgraded to components shown in my Windows Build/Version below.
The "new" PC was able to boot into Windows 11 (which I had upgraded to some weeks before hardware failure) from the original system disk. All apps and data were available as before - except for Flight Simulator 2020. Start - Flight Simulator fails saying "Can't open ... app not found ... storage device missing or not connected". Looking for it in Programs and features confirms it is not there, nor is it in either Program Files folders on my system drive. The Disk 1 of the program is in the CD drive.
I tried to re-install from the CD by running Setup.exe but all that happened is that the Microsoft Store was displayed and then nothing.
I assume that this is all due to the original installation thinking it has been installed on a second machine. Question is how do I reinstall it?
Click to expand...
Flight sim as in the 2020 version? If you already own it on disc and its linked to you're microsoft account, You shouldn't need the disc, Should just be able to download it from theyre servers from the xbox app. Didn't know it actually came on a disc
 

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11[email protected]Viper Steelseries 32gb@ 3600mhzGigabyte 2070 Super 8GB, +200 core + 600 memory
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Custom
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[email protected]
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Gigabyte Gaming X Z490
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Viper Steelseries 32gb@ 3600mhz
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Yes, I have the 2020 version and it came on 10 disks. I still had to spend hours downloading! To run I had to have the 1st disk in the CD drive.
In theory, unless there was protection somewhere, it could be loaded illegally onto second PC and a copy made of the 1st disk. I am assuming that the problem is that the protection checks with MS that I am the owner and is therefore refusing to load it on what it thinks is a different PC, which in a way it is. I had a similar problem with my Adobe software but that was easily solved - it just needed me to re-enter the codes. I do have a code for FS but I don't get any opportunity to enter it.
 

My Computer My Computer

At a glance

Windows 11 - Updated automaticallyIntel i7 12700K Twelve Core 3.6GhzCorsair 32Gb Vengeance RAM
OS
Windows 11 - Updated automatically
Computer type
PC/Desktop
Manufacturer/Model
Updated Chillblast
CPU
Intel i7 12700K Twelve Core 3.6Ghz
Motherboard
MSI PRO Z690-A DDR4 Motherboard
Memory
Corsair 32Gb Vengeance RAM
Cooling
Air cooled
Internet Speed
72Mb down, 18Mb up
Browser
Chrome
Antivirus
Avast
Unfortunately it seems the problem is not one encountered by the helpful guys on this forum - thanks for considering my question.
Is there any way I can actually speak to a human being at Microsoft?
 

My Computer My Computer

At a glance

Windows 11 - Updated automaticallyIntel i7 12700K Twelve Core 3.6GhzCorsair 32Gb Vengeance RAM
OS
Windows 11 - Updated automatically
Computer type
PC/Desktop
Manufacturer/Model
Updated Chillblast
CPU
Intel i7 12700K Twelve Core 3.6Ghz
Motherboard
MSI PRO Z690-A DDR4 Motherboard
Memory
Corsair 32Gb Vengeance RAM
Cooling
Air cooled
Internet Speed
72Mb down, 18Mb up
Browser
Chrome
Antivirus
Avast

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 5950X (Zen 3) 16-CoreG.SKILL Trident Z Neo (For AMD Ryzen) 32G DDR...EVGA GeForce RTX 3070 XC3 ULTRA PCI Express 4...
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    AMD Ryzen 9 5950X (Zen 3) 16-Core
    Motherboard
    EVGA X570 FTW WIFI
    Memory
    G.SKILL Trident Z Neo (For AMD Ryzen) 32G DDR4-3600
    Graphics Card(s)
    EVGA GeForce RTX 3070 XC3 ULTRA PCI Express 4.0, Resizable BAR : Yes
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    3840 x 2160
    Hard Drives
    SB-ROCKET-NVMe4-500 M.2
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    4TB WD My Passport
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    Super Flower Leadex V Gold PRO 1000W 130mm
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    HYTE Y60 Modern Aesthetic Dual Chamber Panoramic Tempered Glass
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    EK AIO 360mm Liquid CPU Cooler
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    NPET K11 Wireless Gaming Keyboard, Rechargeable Backlit
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    Logitech
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    T Mobile Home Internet 5G. $50.00 A month with autopay
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    Windows Defender / Malwarebytes Premium

  • At a glance

    Windows 11 ProAMD Ryzen 7 5800X 8-coreGeIL EVO X II AMD Edition 32 GBEVGA GeForce RTX 2060 KO ULTRA
    Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    AMD Ryzen 7 5800X 8-core
    Motherboard
    MSI MPG X570 GAMING PLUS
    Memory
    GeIL EVO X II AMD Edition 32 GB
    Graphics card(s)
    EVGA GeForce RTX 2060 KO ULTRA
    Screen Resolution
    1920 x 1080
    Hard Drives
    PNY CS1030 250GB M.2 NVMe Windows
    PNY CS1030 250GB M.2 NVMe Xbox
    Sandisk 500GB SSD Steam / Origin
    Sandisk 120GB SSD Storage
    PSU
    Corsair CX 750M
    Case
    EVGA DG-76 Matte Black Mid-Tower
    Cooling
    AMD Wraith Prism
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    T Mobile Home Internet 5G. $50.00 A month with autopay
    Antivirus
    Windows Defender / Malwarebytes

My Computer My Computer

At a glance

Windows 11 - Updated automaticallyIntel i7 12700K Twelve Core 3.6GhzCorsair 32Gb Vengeance RAM
OS
Windows 11 - Updated automatically
Computer type
PC/Desktop
Manufacturer/Model
Updated Chillblast
CPU
Intel i7 12700K Twelve Core 3.6Ghz
Motherboard
MSI PRO Z690-A DDR4 Motherboard
Memory
Corsair 32Gb Vengeance RAM
Cooling
Air cooled
Internet Speed
72Mb down, 18Mb up
Browser
Chrome
Antivirus
Avast
Glad to hear you were able to solve your issue. Microsoft flight simulator is a great simulator.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 ProAMD Ryzen 9 5950X (Zen 3) 16-CoreG.SKILL Trident Z Neo (For AMD Ryzen) 32G DDR...EVGA GeForce RTX 3070 XC3 ULTRA PCI Express 4...
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    AMD Ryzen 9 5950X (Zen 3) 16-Core
    Motherboard
    EVGA X570 FTW WIFI
    Memory
    G.SKILL Trident Z Neo (For AMD Ryzen) 32G DDR4-3600
    Graphics Card(s)
    EVGA GeForce RTX 3070 XC3 ULTRA PCI Express 4.0, Resizable BAR : Yes
    Screen Resolution
    3840 x 2160
    Hard Drives
    SB-ROCKET-NVMe4-500 M.2
    970 EVO Plus 1TB - M.2
    2TB 7200 RPM Hard Drive
    4TB WD My Passport
    PSU
    Super Flower Leadex V Gold PRO 1000W 130mm
    Case
    HYTE Y60 Modern Aesthetic Dual Chamber Panoramic Tempered Glass
    Cooling
    EK AIO 360mm Liquid CPU Cooler
    Keyboard
    NPET K11 Wireless Gaming Keyboard, Rechargeable Backlit
    Mouse
    Logitech
    Internet Speed
    T Mobile Home Internet 5G. $50.00 A month with autopay
    Antivirus
    Windows Defender / Malwarebytes Premium

  • At a glance

    Windows 11 ProAMD Ryzen 7 5800X 8-coreGeIL EVO X II AMD Edition 32 GBEVGA GeForce RTX 2060 KO ULTRA
    Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    AMD Ryzen 7 5800X 8-core
    Motherboard
    MSI MPG X570 GAMING PLUS
    Memory
    GeIL EVO X II AMD Edition 32 GB
    Graphics card(s)
    EVGA GeForce RTX 2060 KO ULTRA
    Screen Resolution
    1920 x 1080
    Hard Drives
    PNY CS1030 250GB M.2 NVMe Windows
    PNY CS1030 250GB M.2 NVMe Xbox
    Sandisk 500GB SSD Steam / Origin
    Sandisk 120GB SSD Storage
    PSU
    Corsair CX 750M
    Case
    EVGA DG-76 Matte Black Mid-Tower
    Cooling
    AMD Wraith Prism
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    T Mobile Home Internet 5G. $50.00 A month with autopay
    Antivirus
    Windows Defender / Malwarebytes
It is, but in my younger years, I found flying real planes a lot easier!
 

My Computer My Computer

At a glance

Windows 11 - Updated automaticallyIntel i7 12700K Twelve Core 3.6GhzCorsair 32Gb Vengeance RAM
OS
Windows 11 - Updated automatically
Computer type
PC/Desktop
Manufacturer/Model
Updated Chillblast
CPU
Intel i7 12700K Twelve Core 3.6Ghz
Motherboard
MSI PRO Z690-A DDR4 Motherboard
Memory
Corsair 32Gb Vengeance RAM
Cooling
Air cooled
Internet Speed
72Mb down, 18Mb up
Browser
Chrome
Antivirus
Avast
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