Unable to access 1fichier

• Upgrade the firmware of your TG789vac v2 (if available).

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hdmi said:

User manual Technicolor TG789vac v2 (English - 88 pages)

Manual Technicolor TG789vac v2. View the Technicolor TG789vac v2 manual for free or ask your question to other Technicolor TG789vac v2 owners.

www.manua.ls

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Like I stated, I already searched for a setting to update the router and I couldn't find it. Is it possible it's only available for admin accounts?

Could be. Another possible explanation would be that your ISP has modified (rooted) the firmware in such a particular way that automatic updates are always turned on and cannot be turned off, and that they have removed the user's ability to choose to update it manually.

hdmi said:

Could be. Another possible explanation would be that your ISP has modified (rooted) the firmware in such a particular way that automatic updates are always turned on and cannot be turned off, and that they have removed the user's ability to choose to update it manually.

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Maybe they remotely update and so I don't have to worry about it, even though they might take some time to do it once a new update is available.

Is it possible to access the ONT's settings via the browser like the router's?

hdmi said:

Dude. The Wikipedia article you linked about modems contains the term wireless modem only 7 times. The bottom line is you thought I had invented the term. Even if what you say is true and the term is not used by techs in the US, fact is that the OP neither is a tech nor is from the US. So, I'll just repeat that I don't do bottomless pits. Have a nice day!

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You can repeat whatever you want and it's not like I care anyways. The only thing proven here is anyone who has to resort to name calling already shows what kind of character you are. First, learn how to post as netiquette is what is the standard used for electronic communications since the 1980s and I already told you before... And the fact remains, someone who said they do not have time for arguments and then continues to respond is the real one who is the name they call someone else.

hdmi said:

Here is a link from Telenet, which is a Belgian ISP. The CEO of this company happens to be an American-Australian, and, this company has recently been acquired by British-Dutch-American multinational Liberty Global plc.

Wat is een Wireless Modem?

www2-telenet-be.translate.goog

So much for the "backfire" remark...

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Give it up... as first, that article is not even in written in "english" and second, telenet may have started as a Belgian ISP but you do know that's not even the original telenet which you had never used but I have that have existed since 1975 and was at one point owned by GTE, now known as part of Verizon. Besides, just because the CEO is American-Australian does not mean his english is correct after translation as terminology is different which you still fail to accept can be different in different places in the world. Even U.S. english is not standardized in all parts of the U.S. as there are still some regional terms. And where does it even state it was the CEO who wrote it and the article is not in english and was translated by google which as the OP had proven with portuguese, can be wrong. Basically, before there were smartphones, you do realize that even phones with TDMA, CDMA, GSM all had modems inside it as you can use your phone as a dial-up modem with a computer which is where the wireless modem terminology came from. Even a iPhone or a Android phone has a modem that is either from Intel or Qualcomm so that would be a wireless modem because it connects to the ISP using a wireless network and uses Radio Frequency (RF) and not any form of physical wires to the ISP. A ONT by definition is a wired connection as far as the transport goes to the ISP and not a wireless connection, yes you can have a Wi-Fi router built in for the LAN side but the WAN side is not wireless and the entire point I was trying to make is that a "ONT" by definition talks about something that converts the fiber optic signals from the physical fiber optic cable back to something the router or devices on the LAN side can understand but instead of the basics, you were basically talking about a ONT + router combo which does exist and I never said it didn't and refuse to accept that terminology is different and as many can see by now, do you think a translated article has more credibility or would native english articles that requires no translation be more accurate when it comes to defining what something is that pre-dates the definition you are talking about as GPRS, EDGE, 3G, 4G, WiFiMax are all examples of wireless modems and some of them has existed before broadband which is mid-1990s terminology. As far as terminology is concerned, AT&T and most people will call it a Demarc as in Demarcation location or box while Verizon will call it the NIU "Network Interface Unit", they are both the same thing but terminology is different depending on those involved, no different than Verizon using Lucent 5ESS switches for their telephone network while AT&T uses the Nortel DM2000 switches as a example. And this is all from personal experience when dealing with the different companies, but I don't go around and telling you that you have a confusion and other stuff which is more like a personal attack than actually sharing knowledge.

Remember I am in the Silicon Valley where all the big technical companies are and I have also used the internet since 1989 and also run and operate large corporate and government networks including ISPs and my business partner also owns the patents to Google's advertising technology so the point is moot if you don't wan to accept any thinking except your own. So let's agree to just disagree since it does not benefit me in any shape or form regardless if you accept it or not.

If you can even figure out what this says, it's my answer to all your future responses:
43123-15-8-17711212012-3123124741176-4017-584-88015-70-40171253741

Windows 11 User said:

I already stated I can access the router's settings on the web browser and I found a setting to enable bridge mode (I didn't enable it since I don't have a second router, and even if I did, according to you I still wouldn't be able to access the current troubled sites, so I'm not seeing a point for having one and use bridge mode on the ISP router). I didn't even have to follow a YouTube video since I found it by myself. Also, even though english isn't my native language, I understood what y'all state except the terminology part, so there isn't a language barrier between us regarding what you mostly state. I'm not a power user and for me all of those network concepts aren't common sense unlike for y'all and how could I know which was the right forum to address these questions/issues since apparently this one isn't? All of you are just getting me even more confused by having these big discussions about terms like ONT, modem, router and other ones as if I wasn't already very confused, even though I do appreciate the help. I don't want to think y'all just want to make fun of me by proving you know a lot more about network than me, especially when this forum's goal is to help users like me. Also, could you try not attacking yourselves? That won't help me either.

Anyway, I contacted 1fichier by email and they gave me a very short answer stating apparently my ISP doesn't like them. I don't think this a correct answer to give to an user having problems with their site.

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You can still enable bridge mode even without a second router but you will need to connect and make sure to connect the computer to it by ethernet but make sure nothing else is connected and your computer would assume the public IP address instead of the router since it is in bridge mode and bypasses the router. That's why while you may not see a point for using an ISP router in bridge mode, if you are able to get it to work, then you can test it directly completely bypassing the functions of the router. It's similar to people who have problems with cable internet or DSL internet where they would connect the modem directly at the Demarcation point and then the computer directly to the modem so the additional wiring pass the demarcation point is no longer involved and if the same problem still exists, then it's not the wiring.

And if you can reach 1fichier that way, then it's the router being the problem either in the firmware/software or the firewall settings in the router. And it's the impression when you respond that gives people the impression that your writing skills atleast is not fluent in the english language because I do talk to other people who speak portuguese in Macau/Macao, Brazil and Portugal and their writing in english is way more fluent. I will give you an example "You're right, you're problem doesn't have to do with me or this discussion so why did you bring it?", you're=you are and should be your and then the end, you said "so why did you bring it?" which is então por que você trouxe?
when it should be so why did you bring it up? which is então por que você mencionou There is a big difference in the wording used as it means something entirely different. Like I told you more than once, ofcourse you would not know this is not the right forum and I already told you where to go and you might have better responses because remember the issues really involves the ISP you are using, none of us use Meo which is the main point and 1fichier works for us. If 1fichier does not work for us, then that would be a common problem. It's almost like if your plumbing was clogged, the only people who might have the same problem is people who lives next door to you if the issue is bigger than your own house. In the chinese language, it translates to distant water cannot save a nearby fire.

The thing is I wasn't trying to attack anyone but someone was being nitpicky when I was trying to help you as you do realize before his person even intervened, I spent a total of no less than 11 hours of my time responding to you because everytime I try to explain something, you basically respond with a one liner or something like why this and why that, otherwise the thread would not have been so long in the first place. You do know my time is valuable and I am only trying to help you. Do you see the other person even spend 30 minutes in trying to help you?

As for 1fichier's response, it is their choice whether to help you or not and while it might sound bad, what they say can be true which is why I already told you to see if you can find friends or neighbors who also use Meo and see if they have the problem or not. And that has nothing to do with technical skills, don't you know people in your own neighborhood like neighbors you can ask, and before you ask, it's to see if other people have the others have the problem or not. If they do, then you know the problem is Meo but if they don't, then the problem would be isolated to your own individual connection.

hdmi said:

Do you now mean to tell me that those who, like me, run the stock firmware from Asus on their Asus wireless router or mesh system from Asus can't use simple, basic, extra features such as an USB port that their wireless modem might be lacking?

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That depends more on you and what features you want as many people prefer RMerlin over stock firmware which is more buggy and there are some features that don't work correctly. For things like that, you can do your own research and actually try it since explaining why it's better or not is useless unless you personally tried it on your own as remember it is your router and it's your own personal choice if you like it or not. It still looks and feels like the stock firmware but just more flexible and also the performance may be better as getting higher transfer rates among other things because it opens up more things you can change that the stock firmware does not have. More people buy ASUS routers instead of Netgear or other brands and only models supported by ASUSWRT-Merlin aka RMerlin for that reason alone as not all ASUS routers are supported, like the ROG models are usually excluded. There is DD-WRT but the problem is DD-WRT will not give you the higher speeds because it did not licensed the hardware acceleration drivers from Broadcom for example so it will actually perform worse than stock firmware for that reason alone because those drivers are not included.

Windows 11 User said:

Maybe they remotely update and so I don't have to worry about it, even though they might take some time to do it once a new update is available.

Is it possible to access the ONT's settings via the browser like the router's?

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If you answered the million dollar question, someone would tell you. What is the make and model of the ONT in question? But without that information, it's a maybe because we don't even know what specific equipment you are using to even give you a accurate answer.

Almighty1 said:

You can still enable bridge mode even without a second router but you will need to connect and make sure to connect the computer to it by ethernet but make sure nothing else is connected and your computer would assume the public IP address instead of the router since it is in bridge mode and bypasses the router. That's why while you may not see a point for using an ISP router in bridge mode, if you are able to get it to work, then you can test it directly completely bypassing the functions of the router. It's similar to people who have problems with cable internet or DSL internet where they would connect the modem directly at the Demarcation point and then the computer directly to the modem so the additional wiring pass the demarcation point is no longer involved and if the same problem still exists, then it's not the wiring.

And if you can reach 1fichier that way, then it's the router being the problem either in the firmware/software or the firewall settings in the router. And it's the impression when you respond that gives people the impression that your writing skills atleast is not fluent in the english language because I do talk to other people who speak portuguese in Macau/Macao, Brazil and Portugal and their writing in english is way more fluent. I will give you an example "You're right, you're problem doesn't have to do with me or this discussion so why did you bring it?", you're=you are and should be your and then the end, you said "so why did you bring it?" which is então por que você trouxe?
when it should be so why did you bring it up? which is então por que você mencionou There is a big difference in the wording used as it means something entirely different. Like I told you more than once, ofcourse you would not know this is not the right forum and I already told you where to go and you might have better responses because remember the issues really involves the ISP you are using, none of us use Meo which is the main point and 1fichier works for us. If 1fichier does not work for us, then that would be a common problem. It's almost like if your plumbing was clogged, the only people who might have the same problem is people who lives next door to you if the issue is bigger than your own house. In the chinese language, it translates to distant water cannot save a nearby fire.

The thing is I wasn't trying to attack anyone but someone was being nitpicky when I was trying to help you as you do realize before his person even intervened, I spent a total of no less than 11 hours of my time responding to you because everytime I try to explain something, you basically respond with a one liner or something like why this and why that, otherwise the thread would not have been so long in the first place. You do know my time is valuable and I am only trying to help you. Do you see the other person even spend 30 minutes in trying to help you?

As for 1fichier's response, it is their choice whether to help you or not and while it might sound bad, what they say can be true which is why I already told you to see if you can find friends or neighbors who also use Meo and see if they have the problem or not. And that has nothing to do with technical skills, don't you know people in your own neighborhood like neighbors you can ask, and before you ask, it's to see if other people have the others have the problem or not. If they do, then you know the problem is Meo but if they don't, then the problem would be isolated to your own individual connection.

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In that case, I don't want bridge mode.

Then you're very lucky because the vast majority of brazilian (at least) don't understand english and are even worse at writting and speaking english, although I have no problem to admit I understand and write english better than I speak it. I don't get why you're being such a grammar nazi to me when even though my english isn't perfect, I think it's pretty understandable. I often read replies written by american users in a much worse english than mine and no one tolds them to write them better. Also, you made mistakes writing in portuguese. That's what you get for pretending to be smart. Sorry for my englush not being perfect.

I only make those additional questions because you talk about terminology as if all users were experts like you.

Also, you're not forced to answer me.

Almighty1 said:

If you answered the million dollar question, someone would tell you. What is the make and model of the ONT in question? But without that information, it's a maybe because we don't even know what specific equipment you are using to even give you a accurate answer.

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I answered the router's maker and model and I'm still waiting to be helped to update the router.

Is it my fault the ONT doesn't have no information below unlike the router? How can I know which is its maker and model, then?

Windows 11 User said:

Like I stated, I already searched for a setting to update the router and I couldn't find it. Is it possible it's only available for admin accounts?

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Ofcourse because even on customer owned Cable Modems, the software or firmware is updated remotely by the ISP and then they also push the configuration file to it and with ISP supplied routers, the same may apply since unless you see a software or firmware upload option, it means that section is off limits to the customer. Think about it, if you did not know what you were doing and/or somehow gotten a firmware flash file that was either corrupted or does not work for your connection, you would basically not have internet service and at that point, you will need a new router because it is highly likely even the ISP cannot connect to the router remotely.

Almighty1 said:

Ofcourse because even on customer owned Cable Modems, the software or firmware is updated remotely by the ISP and then they also push the configuration file to it and with ISP supplied routers, the same may apply since unless you see a software or firmware upload option, it means that section is off limits to the customer. Think about it, if you did not know what you were doing and/or somehow gotten a firmware flash file that was either corrupted or does not work for your connection, you would basically not have internet service and at that point, you will need a new router because it is highly likely even the ISP cannot connect to the router remotely.

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Then why do some routers offer that setting?

Windows 11 User said:

In that case, I don't want bridge mode.

Then you're very lucky because the vast majority of brazilian (at least) don't understand english and are even worse at writting and speaking english, although I have no problem to admit I understand and write english better than I speak it. I don't get why you're being such a grammar nazi to me when even though my english isn't perfect, I think it's pretty understandable. I often read replies written by american users in a much worse english than mine and no one tolds them to write them better. Also, you made mistakes writing in portuguese. That's what you get for pretending to be smart. Sorry for my englush not being perfect.

I only make those additional questions because you talk about terminology as if all users were experts like you.

Also, you're not forced to answer me.

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Well, the bridge mode for now will be for troubleshooting to see if it's the router functions that is the cause of the problem or not but without trying it, you will never know if it's actually the router being the problem or not. It really only takes a few minutes unless you don't have a computer that can be connected by ethernet because that is actually what ISPs and other people would tell you to do as a troubleshooting step.

I am not being a grammar nazi. Remember I am trying to help you and when you write in a way the other person doesn't understand, you are making it hard for the other person to guess what you are trying to say. Well, I never said I spoke portuguese and I was trying to find what the same thing said in portuguese is as they are two different meanings which is what I am trying to say.

Like I said, I am trying to help you so atleast make it easy for the person trying to help you. No different than the other person after the entire thread mentioned that computer connected to WiFi via mobile phone works.

Windows 11 User said:

I answered the router's maker and model and I'm still waiting to be helped to update the router.

Is it my fault the ONT doesn't have no information below unlike the router? How can I know which is its maker and model, then?

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Yes, I and everyone else know you answered the router's make and model.

No one said it was your fault but if you are unable to find the information, how do you expect someone to help you? Think about it, you tell someone your Oven is broken but you don't tell them the make and model, do you think they will know how to fix it but if you mention the make and model, someone will tell you what is wrong and it could be a well known issue. There are many makes and models of ONT and until we actually know what you are using specifically, it will be hard to help because that's needed information only you can provide. Maybe take a photo of it and see if we can atleast figure out what manufacturer it is?

Windows 11 User said:

Then why do some routers offer that setting?

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It depends on the ISP because remember they are the ones who tell the router manufacturer the configuration of the software and what features are allowed and what features are not. Remember the ISP is the customer of the router manufacturer, not you. No different than on cable modems that consumers buy, there is a function called the Spectrum Analyzer but the Cable ISPs have disabled that function in the newer modems. It's almost like asking why mobile phones are bootloader locked in the U.S. but not the rest of the world because the U.S. Mobile Carriers tells the manufacturers what is allowed and what isn't even though the user owns the phone.

Almighty1 said:

Well, the bridge mode for now will be for troubleshooting to see if it's the router functions that is the cause of the problem or not but without trying it, you will never know if it's actually the router being the problem or not. It really only takes a few minutes unless you don't have a computer that can be connected by ethernet because that is actually what ISPs and other people would tell you to do as a troubleshooting step.

I am not being a grammar nazi. Remember I am trying to help you and when you write in a way the other person doesn't understand, you are making it hard for the other person to guess what you are trying to say. Well, I never said I spoke portuguese and I was trying to find what the same thing said in portuguese is as they are two different meanings which is what I am trying to say.

Like I said, I am trying to help you so atleast make it easy for the person trying to help you. No different than the other person after the entire thread mentioned that computer connected to WiFi via mobile phone works.

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Again, I also stated I was no expert in english and I think my english is pretty understandable.

Like you're not making to me? I'm pretty sure I stated it worked on my PC via Wi-Fi if using a VPN (wgen the purpose is to not use one and still be able to access it) or if I refreshed the page a lot of times until it started to not look distorted.

Almighty1 said:

Yes, I and everyone else know you answered the router's make and model.

No one said it was your fault but if you are unable to find the information, how do you expect someone to help you? Think about it, you tell someone your Oven is broken but you don't tell them the make and model, do you think they will know how to fix it. There are many makes and models of ONT and until we actually know what you are using specifically, it will be hard to help because that's needed information only you can provide. Maybe take a photo of it and see if we can atleast figure out what manufacturer it is?

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Then you're not paying attention since I did mention the router's maker and brand. Maybe by accessing it via web browser (don't know how) like I did with the router to find out its maker and brand, I don't know? It was only afterwards I found out the router mentions its maker and model below (unlike the router).

Windows 11 User said:

Again, I also stated I was no expert in english and I think my english is pretty understandable.

Like you're not making to me? I'm pretty sure I stated it worked on my PC via Wi-Fi if using a VPN (wgen the purpose is to not use one and still be able to access it) or if I refreshed the page a lot of times until it started to not look distorted.



Then you're not paying attention since I did mention the router's maker and brand. Maybe by accessing it via web browser (don't know how) like I did with the router to find out its maker and brand, I don't know? It was only afterwards I found out the router mentions its maker and model below (unlike the router).

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Yes, everyone knows it works by VPN but using a VPN is not the same thing as testing from bridge mode because bridge mode would make your computer the router so it is connecting directly to 1ficher. You do know how a VPN works right? Your connection connects to the VPN provider nd then all traffic between 1fichier and you actually goes between the VPN and 1fichier and then the VPN and you. To 1fichier, you are actually connecting from the VPN's server's IP itself, not your actual IP so they are completely different and hopefully someone else can explain it in a better way for you to even understand it since it's one thing to help but another thing to try to explain things in a way you would understand it which is very time consuming especially when you are unwilling to try something and then assume it's the same thing as a VPN when it is not anywhere even remotely related.

You are the one not paying attention. We already *know* your router's maker and model, you are asking about the "ONT", not the router. Remember we are talking about the ONT, not the router. You are basically asking about your leg as in ONT and then keep responding about your arm which is known as the router.
This was what you said "Is it possible to access the ONT's settings via the browser like the router's?"

Until you tell someone what ONT you are using, no one can answer that question other than a maybe. And the other thing is without the given information, assuming it was possible, you will first need to figure out what the IP address is of the ONT.

Almighty1 said:

Yes, everyone knows it works by VPN but using a VPN is not the same thing as testing from bridge mode because bridge mode would make your computer the router so it is connecting directly to 1ficher. You do know how a VPN works right? Your connection connects to the VPN provider nd then all traffic between 1fichier and you actually goes between the VPN and 1fichier and then the VPN and you. To 1fichier, you are actually connecting from the VPN's server's IP itself, not your actual IP.

You are the one not paying attention. We already *know* your router's maker and model, you are asking about the "ONT", not the router. Remember we are talking about the ONT, not the router. You are basically asking about your leg as in ONT and then keep responding about your arm which is known as the router.
This was what you said "Is it possible to access the ONT's settings via the browser like the router's?"

Until you tell someone what ONT you are using, no one can answer that question other than a maybe.

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I thought you were being ironic because I still haven't said the ONT's maker and brand and I thought you still didn't know the router's maker and brand. Anyway, how will knowing the ONT's maker and brand and maybe even update it will make me able to access 1fichier.com?

Windows 11 User said:

I thought you were being ironic because I still haven't said the ONT's maker and brand and I thought you still didn't know the router's maker and brand. Anyway, how will knowing the ONT's maker and brand and maybe even update it will make me able to access 1fichier.com?

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Did I or anyone for that matter say it will make you able to access 1fichier.com? You are the one who wants to go into the ONT's settings which was not even a response to me in post #124 which has nothing to do with the problem and it is obvious, you want to access the ONT's settings or else you would not ask. Instead of trying simple things, assuming you do get into the ONT's settings and you change it, all you will do is cause more problems than you started with if you mess with things you don't understand. So ironic or not is not the point, don't keep asking about accessing the ONT's settings for no reason and the answer once again is until you provide the needed information, we don't know one way or another so the answer is "maybe" until you can provide more details on the ONT. This is basically like beating a dead horse.

I already told you what to do, connect a computer via ethernet cable to the router while the router is in bridge mode. What happens is the router will no longer have the Public IP address but it will be your computer who will have the Public IP address of the router, your computer is now the router so if 1fichier works that way, then you know the problem is the router software itself and/or it's configuration. VPN means your connection from your computer is actually to the VPN server and not 1fichier while the VPN Server connects to 1fichier which are completely different and not in anyway related as 1fichier will only see the IP of the VPN server being used so when using a VPN, the connection to 1fichier
has nothing to do with your computer as there are two connections involved instead of one. For learning how a VPN actually works, you can also research that on your own time.

Don't make someone keep having to explain things over and over again. It only takes a few minutes and you will know the answer. If you are unwilling to try even something that simple as part of the troubleshooting progress, how do you expect people to help you? We can all give you all the answers in the world but would it do any good in reality when you already said you are not a networking expert and basically act like a networking expert as all you are really doing is wasting the time and efforts of people who are trying to help you and being incompetent while basically refusing help. Remember everyone is helping you out of their own freewill as we are not being paid by you to help you so help others first by making it easy on those who are trying to help you. Otherwise, no one will help further since they would be wasting their time trying to help you which is probably why no one else really responded anymore. And remember, you are the one needing help, insulting the one who is helping you will not have good end results especially with name calling which already shows your personality level since did I ever call you or that other person names which the both of you literally did and completely unprofessional. If you were helping me and I insulted you, would you still help? Think of that, it's called common sense. A lot has nothing to do with whether your english skills are good or not but your attitude as the person needing help as it's called competent communications which has nothing to do with your level of english writing skills but how you act as a person online. Please look up netiquette online which tells you how to communicate online as a lot of your replies are:
1) Excessive Quoting - the quoted content is a high % more than what you actually write back like one or two liners for example.
2) Respect people's time and bandwidth
3) Name calling
among other things that you can look up why it's considered bad online which has more to do with your behavior and the way you respond, remember you are the one needing help. Not the others.
Also, whether or not your english is understandable is not determined by you, it is determined by the reader which is what matters. I never said I knew any portuguese so it was not pretending to be smart but I was trying to find a portuguese equivelent to what you were saying as unlike others, I can figure out what you are trying to say even if you only typed a portion of it. And remember I am trying to accommodate you by trying my best to explain something at a level so you can understand it but it is not easy as you can probably tell by now.

If you don't understand something, you can always google it for better clarification similar to if someone does not understand, they will just use the dictionary as to not make it harder for others. Yes, others can have arguments but remember they are not the ones needing help and as you said, we are under no obligation whatsoever to help you either, and like I told you before, try typing on a keyboard that is 51C in temperature to respond and you will understand what it feels like and also losing sleep to help you. Don't increase the amount of unnecessary effort on the helper(s) when there are things you can answer yourself with little effort as we are not the encyclopedia or the FAQ, as before you ask questions or ask for help, you are supposed to first make an effort to do your own homework so you already have the information when people ask. And guess what, if people don't help you, it's your loss and not mines. And the purpose of mentioning other forums is so you have more resources from people who may be able to help you better but instead of actually using those resources, all you do is basically attack the messenger. And I also specifically told you to ask people unless there is no one alive in your area who use Meo with the same type of internet that resides in the same area as you, they do not need to be technical experts either since all you want to know is if they can access 1fichier.com or not so you can further isolate if the problem is with your connection only or if others are having the same problem and if you are lucky, they will let you use their WiFi with your computer or even mobile phone connected to their Wi-Fi to confirm. Those are the two solutions that actually works. Failing that, you can use a VPN if you choose to keep the same ISP while it might be a minor inconvenience, the point is you are able to get the files or change to a different ISP since you are refusing to try the two methods and the different ISP may or may not work until you can confirm it works and in all cases, you will waste more time compared to the using your computer connected directly to the router acting with the router now acting like a bridge which takes only a few minutes provided you already have a computer with a ethernet port and an ethernet cable to use. As for 1fichier, they know you need them for the files so the chances of you not using 1fichier is 0% which means they know either you will have your ISP fix the problem or you will find a ISP that works to connect to them as you already stated that the content as in files are only available from 1fichier and nowhere else.

and that's all I have to say at the moment until you can provide new useful information which may or may not help with your problem as there is no need to tell us what we already know from your previous answers but only new things from performing due diligence such as neighbors, friends living in the same area with the same ISP has the problem or not and did bridge mode with the computer work or not. And ofcourse you can contact Meo Support and see if they will actually help you or not and if they will which will still require going through the same troubleshooting skills that you may or may not have already done and they can confirm if 1fichier is a problem or not networkwide and if it should be working or not. If it should be working, then it's up to them to fix it but if they said it does not work in general, then you already know no matter what you do, you will not be able to connect to 1fichier without using a VPN as it's Meo who owns the network which belongs to them and not you. If you don't like it, use a new ISP or buy the company or create your own ISP if you have the money. And remember, no one other than you will gain or lose regardless what your results are. So even for helping, it's a partnership as you being the one who needs help is basically our eyes who tells us the information we are requesting and then with that information, we will determine if we can provide help or not. Without the information, what can we really do since you did not provide the information we needed. It's no different than giving a application or form that is blank as the required data is missing for it to be further processed. Similar to ONT, it is one thing if you can't find the model but if you don't even know who makes it to atleast narrow it down, as you probably know by now, there are many manufacturers of ONTs, do you expect your helpers to go help you lookup each company that makes a ONT? I mean if you had a photo, it would atleast help to determine who made it and then after that, trying to find the model based on figuring out who made it. And legally, the product needs to have a label somewhere so if it's mounted in the wall, you will need to unmount it first physically before you will see that information if is on the non-visible parts. It's almost like me asking you who made some part inside your computer. Until you open the computer, you will not know and this is if this is something Device Manager does not show. I am providing analogies in case you don't understand something. If you already knew something will not work, that means you already are the expert and do not need help at all and just wasting everyone's time. Your first message in this thread already tells you it's ISP related which includes their network and/or their provided equipment because you already tried from different computers with the same problem and what works is the same computer using a VPN or using another ISP in this case being the mobile phone as a hotspot which while it's still Meo, that is Meo's Mobile Internet and technically two different networks.

Almighty1 said:

Did I or anyone for that matter say it will make you able to access 1fichier.com? You are the one who wants to go into the ONT's settings which was not even a response to me in post #124 which has nothing to do with the problem and it is obvious, you want to access the ONT's settings or else you would not ask. Instead of trying simple things, assuming you do get into the ONT's settings and you change it, all you will do is cause more problems than you started with if you mess with things you don't understand. So ironic or not is not the point, don't keep asking about accessing the ONT's settings for no reason and the answer once again is until you provide the needed information, we don't know one way or another so the answer is "maybe" until you can provide more details on the ONT. This is basically like beating a dead horse.

I already told you what to do, connect a computer via ethernet cable to the router while the router is in bridge mode. What happens is the router will no longer have the Public IP address but it will be your computer who will have the Public IP address of the router, your computer is now the router so if 1fichier works that way, then you know the problem is the router software itself and/or it's configuration. VPN means your connection from your computer is actually to the VPN server and not 1fichier while the VPN Server connects to 1fichier which are completely different and not in anyway related as 1fichier will only see the IP of the VPN server being used so when using a VPN, the connection to 1fichier
has nothing to do with your computer as there are two connections involved instead of one. For learning how a VPN actually works, you can also research that on your own time.

Don't make someone keep having to explain things over and over again. It only takes a few minutes and you will know the answer. If you are unwilling to try even something that simple as part of the troubleshooting progress, how do you expect people to help you? We can all give you all the answers in the world but would it do any good in reality when you already said you are not a networking expert and basically act like a networking expert as all you are really doing is wasting the time and efforts of people who are trying to help you and being incompetent while basically refusing help. Remember everyone is helping you out of their own freewill as we are not being paid by you to help you so help others first by making it easy on those who are trying to help you. Otherwise, no one will help further since they would be wasting their time trying to help you which is probably why no one else really responded anymore. And remember, you are the one needing help, insulting the one who is helping you will not have good end results especially with name calling which already shows your personality level since did I ever call you or that other person names which the both of you literally did and completely unprofessional. If you were helping me and I insulted you, would you still help? Think of that, it's called common sense. A lot has nothing to do with whether your english skills are good or not but your attitude as the person needing help as it's called competent communications which has nothing to do with your level of english writing skills but how you act as a person online. Please look up netiquette online which tells you how to communicate online as a lot of your replies are:
1) Excessive Quoting - the quoted content is a high % more than what you actually write back like one or two liners for example.
2) Respect people's time and bandwidth
3) Name calling
among other things that you can look up why it's considered bad online which has more to do with your behavior and the way you respond, remember you are the one needing help. Not the others.
Also, whether or not your english is understandable is not determined by you, it is determined by the reader which is what matters. I never said I knew any portuguese so it was not pretending to be smart but I was trying to find a portuguese equivelent to what you were saying as unlike others, I can figure out what you are trying to say even if you only typed a portion of it. And remember I am trying to accommodate you by trying my best to explain something at a level so you can understand it but it is not easy as you can probably tell by now.

If you don't understand something, you can always google it for better clarification similar to if someone does not understand, they will just use the dictionary as to not make it harder for others. Yes, others can have arguments but remember they are not the ones needing help and as you said, we are under no obligation whatsoever to help you either, and like I told you before, try typing on a keyboard that is 51C in temperature to respond and you will understand what it feels like and also losing sleep to help you. Don't increase the amount of unnecessary effort on the helper(s) when there are things you can answer yourself with little effort as we are not the encyclopedia or the FAQ, as before you ask questions or ask for help, you are supposed to first make an effort to do your own homework so you already have the information when people ask. And guess what, if people don't help you, it's your loss and not mines. And the purpose of mentioning other forums is so you have more resources from people who may be able to help you better but instead of actually using those resources, all you do is basically attack the messenger. And I also specifically told you to ask people who use Meo with the same type of internet that resides in the same area as you, they do not need to be technical experts either since all you want to know is if they can access 1fichier.com or not so you can further isolate if the problem is with your connection only or if others are having the same problem and if you are lucky, they will let you use their WiFi with your computer or even mobile phone connected to their Wi-Fi to confirm. Those are the two solutions that actually works. Failing that, you can use a VPN if you choose to keep the same ISP while it might be a minor inconvenience, the point is you are able to get the files or change to a different ISP since you are refusing to try the two methods and the different ISP may or may not work until you can confirm it works and in all cases, you will waste more time compared to the using your computer connected directly to the router acting with the router now acting like a bridge which takes only a few minutes provided you already have a computer with a ethernet port and an ethernet cable to use. As for 1fichier, they know you need them for the files so the chances of you not using 1fichier is 0% which means they know either you will have your ISP fix the problem or you will find a ISP that works to connect to them as you already stated that the content as in files are only available from 1fichier and nowhere else.

and that's all I have to say at the moment until you can provide new useful information which may or may not help with your problem as there is no need to tell us what we already know from your previous answers but only new things from performing due diligence such as neighbors, friends living in the same area with the same ISP has the problem or not and did bridge mode with the computer work or not. And ofcourse you can contact Meo Support and see if they will actually help you or not and if they will which will still require going through the same troubleshooting skills that you may or may not have already done and they can confirm if 1fichier is a problem or not networkwide and if it should be working or not. If it should be working, then it's up to them to fix it but if they said it does not work in general, then you already know no matter what you do, you will not be able to connect to 1fichier without using a VPN as it's Meo who owns the network which belongs to them and not you. If you don't like it, use a new ISP or buy the company or create your own ISP if you have the money.

Click to expand...

I asked about the ONT because y'all said to access the router's settings in order to be able to access 1fichier so I thought accessing ONT's settings might fix the problem. But how can I know the ONT's maker and model? And what does your lag problem have to do with this subject?

If I was asking like a network expert I wouldn't make questions regarding concepts, don't you think? I wouldn't even be here and I'd fix the problem myself. Again, you're not forced to waste time with me if you don't want to. I didn't know one could only insult others by calling names, even more since you previously actually insulted my english which in turn led me to call you the mentioned names you are complaining about. Unlike what you state, other users really tried to help me and answered me and you even had a discussion with one of them. If you can understand me, then why do you complain? I also didn't state I was an expert in english language. Yes, it really isn't easy to understand what you state.

What if I don't understand what's stated on Google, have you thought? Like you state, you have no obligation to help me, so why do it and waste sleep time, then? At the limit I can simply use a VPN like the one the other user mentioned so because of that I wouldn't lose much.

1fichier sent me a short and stupid answer like I already told and I'm not being answered by Meo's support. Anyway, I tried accessing the site using neighbour's PCs via ethernet and Wi-Fi and their phones via Wi-Fi and I couldn't as well and I activated bridge mode on my router and directly connected my PC to the router via ethernet and I still can't access it. Are you happy now?