Solved Unable to fix BitLocker asking for recovery key after KB5012170 update


fortree

Active member
Local time
9:40 PM
Posts
34
OS
Windows 11
The update KB5012170 was installed on my system 10 August 2022, but wasn't until today that I got the error that my PIN wasn't working and got to use the recovery key. The thing is, I've tried several times and now says "Too many PIN entry attempts", even though the PIN was right, I didn't know there was a limit. I can boot to W11 with the recovery key anyway each time.

I've tried following the internet tutorials:
  • Run Command Prompt as Administrator and enter the Manage-bde -protectors -disable %systemdrive% -rebootcount 2 command.
  • Install KB5012170. from URL (Microsoft Update Catalog) however can't install the file "windows10.0-kb5012170-x64_0558b5879de03bfb5319b1244d84ca3735a6a377.msu" because says the update is already installed, and apparently there is no way to uninstall it.
  • Restart your computer two times.
  • BitLocker should be back running after the second restart. You can verify its status using the Manage-bde -protectors -Enable %systemdrive% command.”
After these steps still keeps saying at boot prompt that "Too many PIN entry attempts" and PIN does not work, then I hit Esc twice, and enter the recovery key. It's the only way I have to boot to W11 right now. I guess can't fix it since entered the "wrong" PIN too many times? Do I have to decrypt and re-crypt all my drives again to fix this? Do I need to reset the TPM like MS says? Error after you enter BitLocker PIN at startup - Windows Client
 
Windows Build/Version
22000.918

My Computer

System One

  • OS
    Windows 11
So the issue fixed itself after waiting more than 24 hours to boot again into Windows, now the PIN is accepted right away at first try. Wonder why it asks for the PIN before that if it won't work since it's temporarily banned. Maybe it always asks for it then checks...
Probably disabling the protector and rebooting twice then re-enabling it was what fixed the issue.
 

My Computer

System One

  • OS
    Windows 11
For those who have old motherboards, and installed W11 with TPM bypass how to solve?
Thanks
 

My Computer

System One

  • OS
    W11
    Computer type
    PC/Desktop
    CPU
    CPU AMD Ryzen 9 7950X
    Motherboard
    ASUS ROG Strix X670E-F Gaming WiFi
    Memory
    G.Skill Flare X5 32GB Kit DDR5-6000 CL32 (F5-6000J3238F16GX2-FX5)
    Monitor(s) Displays
    LG E2381VR
    Screen Resolution
    1920x1080
    Hard Drives
    1x Samsung Memorie MZ-V8P1T0B 980 PRO SSD 1TB
    2x Western Digital WD Red Nas 4TB
    PSU
    SEASONIC FOCUS PX-850 Plus Platinum
    Case
    Corsair 4000D Airflow
    Cooling
    ARCTIC Liquid Freezer II 280 A-RGB
    Keyboard
    Logitech G510
    Mouse
    Logitech G502 HERO
    Browser
    Firefox
    Antivirus
    Avg free
    Other Info
    Download: 90 Mbps
    Upload: 20Mbps
For those who have old motherboards, and installed W11 with TPM bypass how to solve?
Thanks
How to solve what? I don't understand the question.
 

My Computers

System One System Two

  • OS
    Win11 Pro 23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Win11 Pro 23H2
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Mouse
    Buttonless Glass Precision Touchpad
    Keyboard
    Backlit, spill resistant keyboard
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
How to solve what? I don't understand the question.
The problem of the failed upgrade, I assume depends on motherboards from 10-12 years ago where to install W11, I had to bypass the TPM.
 

My Computer

System One

  • OS
    W11
    Computer type
    PC/Desktop
    CPU
    CPU AMD Ryzen 9 7950X
    Motherboard
    ASUS ROG Strix X670E-F Gaming WiFi
    Memory
    G.Skill Flare X5 32GB Kit DDR5-6000 CL32 (F5-6000J3238F16GX2-FX5)
    Monitor(s) Displays
    LG E2381VR
    Screen Resolution
    1920x1080
    Hard Drives
    1x Samsung Memorie MZ-V8P1T0B 980 PRO SSD 1TB
    2x Western Digital WD Red Nas 4TB
    PSU
    SEASONIC FOCUS PX-850 Plus Platinum
    Case
    Corsair 4000D Airflow
    Cooling
    ARCTIC Liquid Freezer II 280 A-RGB
    Keyboard
    Logitech G510
    Mouse
    Logitech G502 HERO
    Browser
    Firefox
    Antivirus
    Avg free
    Other Info
    Download: 90 Mbps
    Upload: 20Mbps
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