Solved Unable to install Sharex


fixer

Well-known member
Member
VIP
Local time
5:59 PM
Posts
378
OS
Windows 11 Pro
I don't have any known issues with my Win 11 Pro setup and the system file checker comes back clean every time. I am using an Administrator account. Thankfully Snipping Tool is still working.

1704981964164.png
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lafite 14
    CPU
    i7
    Memory
    16Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
  • Operating System
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    i5
    Memory
    8Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
    Other Info
    Incompatible device, upgraded to Win 11
Try installing to a specific folder of your choosing. Alternatively, take ownership of the folder where ShareX is trying to install.
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
If you're using Defender it might be blocking the installer.
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung SSD 970 EVO Plus 2TB NVMe 1.3
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
If you're using Defender it might be blocking the installer.
I've allowed the ShareX installer through the Defender firewall but still get the same error
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lafite 14
    CPU
    i7
    Memory
    16Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
  • Operating System
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    i5
    Memory
    8Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
    Other Info
    Incompatible device, upgraded to Win 11
I've allowed the ShareX installer through the Defender firewall but still get the same error
Allow it through Controlled folder access. (Allow an app through Controlled folder access).
You can get to the setting via 'Virus and protection settings,- manage settings, - Controlled folder access, - Manage controlled folder access, - Allow an app through controlled folder access.
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung SSD 970 EVO Plus 2TB NVMe 1.3
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lafite 14
    CPU
    i7
    Memory
    16Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
  • Operating System
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    i5
    Memory
    8Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
    Other Info
    Incompatible device, upgraded to Win 11

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lafite 14
    CPU
    i7
    Memory
    16Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
  • Operating System
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    i5
    Memory
    8Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
    Other Info
    Incompatible device, upgraded to Win 11
And you've checked Protection history. Stumped then. :(
 

My Computers

System One System Two

  • OS
    Win 11 Pro & 🐥.
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
    CPU
    AMD Ryzen 7 3700U with Radeon Vega Mobile Gfx
    Motherboard
    ASUSTeK COMPUTER INC. X509DA (FP5)
    Memory
    12GB
    Graphics Card(s)
    RX Vega 10 Graphics
    Monitor(s) Displays
    Generic PnP Monitor (1920x1080@60Hz)
    Screen Resolution
    1920x1080@60Hz
    Hard Drives
    Samsung SSD 970 EVO Plus 2TB NVMe 1.3
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    25 Mbps
    Browser
    Edge
    Antivirus
    Defender

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lafite 14
    CPU
    i7
    Memory
    16Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
  • Operating System
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    i5
    Memory
    8Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
    Other Info
    Incompatible device, upgraded to Win 11
Just downloaded the portable version. Works just fine !?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lafite 14
    CPU
    i7
    Memory
    16Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
  • Operating System
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    i5
    Memory
    8Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
    Other Info
    Incompatible device, upgraded to Win 11
👍
 

My Computer

System One

  • OS
    W10, W11
    Computer type
    PC/Desktop
    Manufacturer/Model
    2 HP Desktops, 1 Dell Desktop, 2 Dell XPS Laptops, 1 HP Laptop
Dunno why I bothered - for simply grabbing screenshots, which is all I need to do, Snipping Tool is far simpler to use. Hope it doesn't completely disappear :(
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Lafite 14
    CPU
    i7
    Memory
    16Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
  • Operating System
    Win 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    PC Specialist
    CPU
    i5
    Memory
    8Gb
    Internet Speed
    150Mbps/39Mbps
    Browser
    Firefox
    Other Info
    Incompatible device, upgraded to Win 11

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