Unable to update from Win11 21H2 to 22H2 or 23H2

Hello,

We have Microsoft Windows 11 Enterprise multi-session, it's a Azure Virtual Desktop computer and it doesn't do feature updates,
currently at 10.0.22000.2716

I was just wondering, has anyone updated this version of win11 to 23h2, I can't seem to find a way to. I do not have the ISO to directly install it and windows update doesn't work either.

French for "You are up to date" "Last verification: yesterday: 12h03"

I had tried forcing the Windows 11 update before on december and it saw 23h2 but it got stuck and never installed uppon reboot and i had to remove the softwaredistribution to get it to start updating normal cumulatives

Our update software always fail saying it's missing requirement but doesn't say what

Any insight would be welcome!

Thanks

If I had it would try what I did earlier. You download the entire disc image iso from microsoft.com, 6.4gb, and let the installer figure the version to install by itself. Installs off the hard drive, no usb booting.

Here's how to fix all Windows update problems with Reset Windows Update Tool.

We have Microsoft Windows 11 Enterprise multi-session, it's a Azure Virtual Desktop computer and it doesn't do feature updates,

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Could be the Edition of Windows Enterprise is involved such as company restrictions.

it's a Azure Virtual Desktop computer

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Those do not follow the standard update protocols as the machine is virtual.

I doubt you will be able to do anything with this OS.
An installation from scratch is worth a try though.
Was it a company owned machine?

OAT said:

Those do not follow the standard update protocols as the machine is virtual.
Is it a company owned machine?

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It's a virtual machine in our Azure Tenant. We used to have win10 and it was updating.

We validated that TPM was on and enable on the guess machine.


It's the only AVD we have and it's a production one so i can't really test. I'm not sure about using the normal iso to update this sku as I don't exactly know what it will be installing.

AlexandreBelang said:

It's the only AVD we have and it's a production one so i can't really test. I'm not sure about using the normal iso to update this sku as I don't exactly know what it will be installing.

Click to expand...

The hardware is tied to this type of licensed product and I don't know if it will let you do an upgrade to the standard release.
I have never tried so I can't answer. As it is, it is not possible to update the OS as updates are on a different channel.
Was it on a FSLogix managed environment?

View local group policies assigned to your Windows 11 computer open the Command Prompt as an admin and execute below command to generate GPReport.html file on Desktop which will list all applied policies.

FreeBooter said:

Here's how to fix all Windows update problems with Reset Windows Update Tool.

Click to expand...

@FreeBooter,
Please kindly read the original post again, it is not a standard Windows 11 system in this case.

OAT said:

@FreeBooter,
Please kindly read the original post again, it is not a standard Windows 11 system in this case.

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Tool works for all versions of Windows after all they all have same Windows Update components.

OAT said:

The hardware is tied to this type of licensed product and I don't know if it will let you do an upgrade to the standard release.
I have never tried so I can't answer. As it is, it is not possible to update the OS as updates are on a different channel.
Was it on a FSLogix managed environment?

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We were on the previous version but we remove it because we didn't like the way it was working.

so all FSLogix are off/ uninstalled

AlexandreBelang said:

We were on the previous version but we remove it because we didn't like the way it was working.

so all FSLogix are off/ uninstalled

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OK, so a clean installation might be possible.

AlexandreBelang said:

It's a virtual machine in our Azure Tenant. We used to have win10 and it was updating.

We validated that TPM was on and enable on the guess machine.
View attachment 87021

It's the only AVD we have and it's a production one so i can't really test. I'm not sure about using the normal iso to update this sku as I don't exactly know what it will be installing.

Click to expand...

I know when I updated using setupprep.exe /product server method, the install immediately started, and it said which OS version it was going to install.
It told me windows 11 pro, which is what I had. That method bypasses all hardware checks and is automated. You had to click next to continue at the beginning

FreeBooter said:

Tool works for all versions of Windows after all they all have same Windows Update components.

Click to expand...

This has nothing to do with WU problem

sdowney717 said:

I know when I updated using setupprep.exe /product server method, the install immediately started, and it said which OS version it was going to install.
It told me windows 11 pro, which is what I had. That method bypasses all hardware checks and is automated. You had to click next to continue at the beginning

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Why would the OP use that? His system passes all the requirements already.
I am done here, too much noise about unrelated issues.

OAT said:

This has nothing to do with WU problem

Why would the OP use that? His system passes all the requirements already.

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I was thinking it would automatically choose the correct upgrade. The ISO disc image file has all of them I think.

OAT said:

This has nothing to do with WU problem

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I notice that, so that is why i suggested look at local group policies that may be causing the problem.