Unable to update from Win11 21H2 to 22H2 or 23H2


AlexandreBelang

AlexandreBelang

Active member
Local time
8:44 AM
Posts
3
Location
Montréal
OS
Windows 11
Hello,

We have Microsoft Windows 11 Enterprise multi-session, it's a Azure Virtual Desktop computer and it doesn't do feature updates,
currently at 10.0.22000.2716
1707832425874.png
I was just wondering, has anyone updated this version of win11 to 23h2, I can't seem to find a way to. I do not have the ISO to directly install it and windows update doesn't work either.
1707832459540.png
French for "You are up to date" "Last verification: yesterday: 12h03"

I had tried forcing the Windows 11 update before on december and it saw 23h2 but it got stuck and never installed uppon reboot and i had to remove the softwaredistribution to get it to start updating normal cumulatives

Our update software always fail saying it's missing requirement but doesn't say what

Any insight would be welcome!

Thanks
 
Windows Build/Version
22000.27013

My Computer My Computer

At a glance

Windows 1112th Gen Intel(R) Core(TM) i7-1255U16 gbIris HD
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell/Latitude5530
CPU
12th Gen Intel(R) Core(TM) i7-1255U
Memory
16 gb
Graphics Card(s)
Iris HD
Monitor(s) Displays
ROG PG278Q
Hard Drives
PM991a NVMe Samsung 256GB

Upgrade Win 10 to Win 11, using the setupprep.exe method. Bypasses all hardware checks.

No need to update 10 to latest version first. Bypasses all hardware checks. So it will upgrade to win 11 older PC that do not meet their requirements. The CPU requirement is terrible as normally it wont allow an installation on older CPU like 7th gen INTEL CPUs. This PC I updated to 11 version...
www.elevenforum.com www.elevenforum.com

If I had it would try what I did earlier. You download the entire disc image iso from microsoft.com, 6.4gb, and let the installer figure the version to install by itself. Installs off the hard drive, no usb booting.
 

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
Here's how to fix all Windows update problems with Reset Windows Update Tool.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
We have Microsoft Windows 11 Enterprise multi-session, it's a Azure Virtual Desktop computer and it doesn't do feature updates,
Click to expand...

Could be the Edition of Windows Enterprise is involved such as company restrictions.
 

My Computers My Computers

System One System Two

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
it's a Azure Virtual Desktop computer
Click to expand...
Those do not follow the standard update protocols as the machine is virtual.
learn.microsoft.com

Windows Enterprise multi-session FAQ - Azure

Frequently asked questions and best practices for using Windows Enterprise multi-session for Azure Virtual Desktop.
learn.microsoft.com

I doubt you will be able to do anything with this OS.
An installation from scratch is worth a try though.
Was it a company owned machine?
 

My Computers My Computers

System One System Two

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
OAT said:
Those do not follow the standard update protocols as the machine is virtual.
Is it a company owned machine?
Click to expand...

It's a virtual machine in our Azure Tenant. We used to have win10 and it was updating.

We validated that TPM was on and enable on the guess machine.
1707842780063.png

It's the only AVD we have and it's a production one so i can't really test. I'm not sure about using the normal iso to update this sku as I don't exactly know what it will be installing.
 

My Computer My Computer

At a glance

Windows 1112th Gen Intel(R) Core(TM) i7-1255U16 gbIris HD
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell/Latitude5530
CPU
12th Gen Intel(R) Core(TM) i7-1255U
Memory
16 gb
Graphics Card(s)
Iris HD
Monitor(s) Displays
ROG PG278Q
Hard Drives
PM991a NVMe Samsung 256GB
AlexandreBelang said:
It's the only AVD we have and it's a production one so i can't really test. I'm not sure about using the normal iso to update this sku as I don't exactly know what it will be installing.
Click to expand...
The hardware is tied to this type of licensed product and I don't know if it will let you do an upgrade to the standard release.
I have never tried so I can't answer. As it is, it is not possible to update the OS as updates are on a different channel.
Was it on a FSLogix managed environment?
 

My Computers My Computers

System One System Two

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
View local group policies assigned to your Windows 11 computer open the Command Prompt as an admin and execute below command to generate GPReport.html file on Desktop which will list all applied policies.

Code: 
GPRESULT /H %UserProfile%\Desktop\GPReport.html /F
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
FreeBooter said:
Here's how to fix all Windows update problems with Reset Windows Update Tool.
Click to expand...
@FreeBooter,
Please kindly read the original post again, it is not a standard Windows 11 system in this case.
 

My Computers My Computers

System One System Two

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
OAT said:
@FreeBooter,
Please kindly read the original post again, it is not a standard Windows 11 system in this case.
Click to expand...
Tool works for all versions of Windows after all they all have same Windows Update components.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
OAT said:
The hardware is tied to this type of licensed product and I don't know if it will let you do an upgrade to the standard release.
I have never tried so I can't answer. As it is, it is not possible to update the OS as updates are on a different channel.
Was it on a FSLogix managed environment?
Click to expand...
We were on the previous version but we remove it because we didn't like the way it was working.

so all FSLogix are off/ uninstalled
 

My Computer My Computer

At a glance

Windows 1112th Gen Intel(R) Core(TM) i7-1255U16 gbIris HD
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
Dell/Latitude5530
CPU
12th Gen Intel(R) Core(TM) i7-1255U
Memory
16 gb
Graphics Card(s)
Iris HD
Monitor(s) Displays
ROG PG278Q
Hard Drives
PM991a NVMe Samsung 256GB
AlexandreBelang said:
We were on the previous version but we remove it because we didn't like the way it was working.

so all FSLogix are off/ uninstalled
Click to expand...
OK, so a clean installation might be possible.
 

My Computers My Computers

System One System Two

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
AlexandreBelang said:
It's a virtual machine in our Azure Tenant. We used to have win10 and it was updating.

We validated that TPM was on and enable on the guess machine.
View attachment 87021

It's the only AVD we have and it's a production one so i can't really test. I'm not sure about using the normal iso to update this sku as I don't exactly know what it will be installing.
Click to expand...
I know when I updated using setupprep.exe /product server method, the install immediately started, and it said which OS version it was going to install.
It told me windows 11 pro, which is what I had. That method bypasses all hardware checks and is automated. You had to click next to continue at the beginning

1707844129276.png
 

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
FreeBooter said:
Tool works for all versions of Windows after all they all have same Windows Update components.
Click to expand...
This has nothing to do with WU problem
sdowney717 said:
I know when I updated using setupprep.exe /product server method, the install immediately started, and it said which OS version it was going to install.
It told me windows 11 pro, which is what I had. That method bypasses all hardware checks and is automated. You had to click next to continue at the beginning
Click to expand...
Why would the OP use that? His system passes all the requirements already.
I am done here, too much noise about unrelated issues.
 

My Computers My Computers

System One System Two

  • At a glance

    All Branches but ReleaseAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Release
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
OAT said:
This has nothing to do with WU problem

Why would the OP use that? His system passes all the requirements already.
Click to expand...
I was thinking it would automatically choose the correct upgrade. The ISO disc image file has all of them I think.
 

My Computer My Computer

At a glance

windows 11old AMD B958gb
OS
windows 11
Computer type
PC/Desktop
Manufacturer/Model
some kind of old ASUS MB
CPU
old AMD B95
Motherboard
ASUS
Memory
8gb
Hard Drives
ssd WD 500 gb
OAT said:
This has nothing to do with WU problem
Click to expand...
I notice that, so that is why i suggested look at local group policies that may be causing the problem.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
You must log in or register to reply here.

Similar threads

Windows 11 Pro Windows Update failure(s) on multiple Win11 22H2 then 23H2 PCs
Replies
5
Views
2K
antspants
antspants
Unable to update from W11 23H2 to 24H2
Replies
8
Views
3K
antspants
antspants
Windows 11 Update from 21H2 to 22H2 failed with 0x80070020 - 0x2000A ... SAFE_OS phase ... PREPARE_FIRST_BOOT operation
Replies
0
Views
3K
Maverick3
M
How to upgrade from Win11 21h2 to Win 11 22h2 - A guide
2
Replies
22
Views
46K
Berton
B

Latest Support Threads

Latest Tutorials

Back
Top Bottom