Unable to update from Win11 21H2 to 22H2 or 23H2


Local time
3:37 PM
Posts
3
Location
Montréal
OS
Windows 11
Hello,

We have Microsoft Windows 11 Enterprise multi-session, it's a Azure Virtual Desktop computer and it doesn't do feature updates,
currently at 10.0.22000.2716
1707832425874.png
I was just wondering, has anyone updated this version of win11 to 23h2, I can't seem to find a way to. I do not have the ISO to directly install it and windows update doesn't work either.
1707832459540.png
French for "You are up to date" "Last verification: yesterday: 12h03"

I had tried forcing the Windows 11 update before on december and it saw 23h2 but it got stuck and never installed uppon reboot and i had to remove the softwaredistribution to get it to start updating normal cumulatives

Our update software always fail saying it's missing requirement but doesn't say what

Any insight would be welcome!

Thanks
 
Windows Build/Version
22000.27013

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Latitude5530
    CPU
    12th Gen Intel(R) Core(TM) i7-1255U
    Memory
    16 gb
    Graphics Card(s)
    Iris HD
    Monitor(s) Displays
    ROG PG278Q
    Hard Drives
    PM991a NVMe Samsung 256GB

If I had it would try what I did earlier. You download the entire disc image iso from microsoft.com, 6.4gb, and let the installer figure the version to install by itself. Installs off the hard drive, no usb booting.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
Here's how to fix all Windows update problems with Reset Windows Update Tool.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
We have Microsoft Windows 11 Enterprise multi-session, it's a Azure Virtual Desktop computer and it doesn't do feature updates,

Could be the Edition of Windows Enterprise is involved such as company restrictions.
 

My Computers

System One System Two

  • OS
    Win11 Pro RTM
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe
  • Operating System
    Windows 11 Pro RTM x64
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 2TB WDC HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
it's a Azure Virtual Desktop computer
Those do not follow the standard update protocols as the machine is virtual.

I doubt you will be able to do anything with this OS.
An installation from scratch is worth a try though.
Was it a company owned machine?
 

My Computers

System One System Two

  • OS
    Win11 All /Debian/Arch
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & ADSL Bouygues -fr
    Browser
    Edge Canary- Firefox Nightly
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
Those do not follow the standard update protocols as the machine is virtual.
Is it a company owned machine?

It's a virtual machine in our Azure Tenant. We used to have win10 and it was updating.

We validated that TPM was on and enable on the guess machine.
1707842780063.png

It's the only AVD we have and it's a production one so i can't really test. I'm not sure about using the normal iso to update this sku as I don't exactly know what it will be installing.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Latitude5530
    CPU
    12th Gen Intel(R) Core(TM) i7-1255U
    Memory
    16 gb
    Graphics Card(s)
    Iris HD
    Monitor(s) Displays
    ROG PG278Q
    Hard Drives
    PM991a NVMe Samsung 256GB
It's the only AVD we have and it's a production one so i can't really test. I'm not sure about using the normal iso to update this sku as I don't exactly know what it will be installing.
The hardware is tied to this type of licensed product and I don't know if it will let you do an upgrade to the standard release.
I have never tried so I can't answer. As it is, it is not possible to update the OS as updates are on a different channel.
Was it on a FSLogix managed environment?
 

My Computers

System One System Two

  • OS
    Win11 All /Debian/Arch
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & ADSL Bouygues -fr
    Browser
    Edge Canary- Firefox Nightly
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
View local group policies assigned to your Windows 11 computer open the Command Prompt as an admin and execute below command to generate GPReport.html file on Desktop which will list all applied policies.

Code:
GPRESULT /H %UserProfile%\Desktop\GPReport.html /F
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Here's how to fix all Windows update problems with Reset Windows Update Tool.
@FreeBooter,
Please kindly read the original post again, it is not a standard Windows 11 system in this case.
 

My Computers

System One System Two

  • OS
    Win11 All /Debian/Arch
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & ADSL Bouygues -fr
    Browser
    Edge Canary- Firefox Nightly
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
@FreeBooter,
Please kindly read the original post again, it is not a standard Windows 11 system in this case.
Tool works for all versions of Windows after all they all have same Windows Update components.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
The hardware is tied to this type of licensed product and I don't know if it will let you do an upgrade to the standard release.
I have never tried so I can't answer. As it is, it is not possible to update the OS as updates are on a different channel.
Was it on a FSLogix managed environment?
We were on the previous version but we remove it because we didn't like the way it was working.

so all FSLogix are off/ uninstalled
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell/Latitude5530
    CPU
    12th Gen Intel(R) Core(TM) i7-1255U
    Memory
    16 gb
    Graphics Card(s)
    Iris HD
    Monitor(s) Displays
    ROG PG278Q
    Hard Drives
    PM991a NVMe Samsung 256GB
We were on the previous version but we remove it because we didn't like the way it was working.

so all FSLogix are off/ uninstalled
OK, so a clean installation might be possible.
 

My Computers

System One System Two

  • OS
    Win11 All /Debian/Arch
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & ADSL Bouygues -fr
    Browser
    Edge Canary- Firefox Nightly
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
It's a virtual machine in our Azure Tenant. We used to have win10 and it was updating.

We validated that TPM was on and enable on the guess machine.
View attachment 87021

It's the only AVD we have and it's a production one so i can't really test. I'm not sure about using the normal iso to update this sku as I don't exactly know what it will be installing.
I know when I updated using setupprep.exe /product server method, the install immediately started, and it said which OS version it was going to install.
It told me windows 11 pro, which is what I had. That method bypasses all hardware checks and is automated. You had to click next to continue at the beginning

1707844129276.png
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
Tool works for all versions of Windows after all they all have same Windows Update components.
This has nothing to do with WU problem
I know when I updated using setupprep.exe /product server method, the install immediately started, and it said which OS version it was going to install.
It told me windows 11 pro, which is what I had. That method bypasses all hardware checks and is automated. You had to click next to continue at the beginning
Why would the OP use that? His system passes all the requirements already.
I am done here, too much noise about unrelated issues.
 

My Computers

System One System Two

  • OS
    Win11 All /Debian/Arch
    Computer type
    Laptop
    Manufacturer/Model
    ASUSTeK COMPUTER INC. TUF Gaming FX705GM
    CPU
    2.20 gigahertz Intel i7-8750H Hyper-threaded 12 cores
    Motherboard
    ASUSTeK COMPUTER INC. FX705GM 1.0
    Memory
    24428 Megabytes
    Graphics Card(s)
    Intel(R) UHD Graphics 630 / NVIDIA GeForce GTX 1060
    Sound Card
    Intel(R) Display Audio / Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (17.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9
    Hard Drives
    2 SSD SATA/NVM Express 1.3
    WDS500G2B0A-00SM50 500.1 GB
    WDCSDAPNUW-1002 256 GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & ADSL Bouygues -fr
    Browser
    Edge Canary- Firefox Nightly
    Antivirus
    Windows Defender
    Other Info
    VMs of Windows 11 stable/Beta/Dev/Canary
    VM of XeroLinux- Arch based & Debian 12
  • Operating System
    Windows 11 Insider Canary
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X751BP
    CPU
    AMD Dual Core A6-9220
    Motherboard
    ASUS
    Memory
    8 GB
    Graphics card(s)
    AMD Radeon R5 M420
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3
    Screen Resolution
    1600X900 16:9
    Hard Drives
    1TB 5400RPM
This has nothing to do with WU problem

Why would the OP use that? His system passes all the requirements already.
I was thinking it would automatically choose the correct upgrade. The ISO disc image file has all of them I think.
 

My Computer

System One

  • OS
    windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    some kind of old ASUS MB
    CPU
    old AMD B95
    Motherboard
    ASUS
    Memory
    8gb
    Hard Drives
    ssd WD 500 gb
This has nothing to do with WU problem
I notice that, so that is why i suggested look at local group policies that may be causing the problem.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
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