good evening yesterday I tried to update my computer with windows 11 21h1 to the latest build 22h2 through the windows 11 assistant but after checking the hardware compatibility with a positive outcome the installation stopped with the message "there is a problem select and try again. if the problem persists contact microsoft technical support for assistance error code 0x80888002 "I have already tried unsuccessfully to disable the antivirus to run sfc and DSIM to repair any corrupt system files to restart windows 11 disabling all services not microsoft via msconfig but the error message is always present and the update crashes. I thank anyone in advance who can give me a solution
this my build hw
cpu intel i9900k
mb Gigabyte Z390 Aorus Pro WiFi bios f12
ram 32gb ddr4 3000 mhz
psu corsair 750w 80+
ssd sabrent nvme 1tb
ssd kingston 240gb sata III
hd seagate 2 TB, 7200 RPM, SATA-III
hd toshiba 1 TB, 7200 RPM, SATA-III
video card Radeon RX 570 4 GB ddr5
pioneer BD-RW BDR-209D
S.O. windows 11 21H2 pro 22000.1042
security kaspersky total security 21.3.10.391
this my build hw
cpu intel i9900k
mb Gigabyte Z390 Aorus Pro WiFi bios f12
ram 32gb ddr4 3000 mhz
psu corsair 750w 80+
ssd sabrent nvme 1tb
ssd kingston 240gb sata III
hd seagate 2 TB, 7200 RPM, SATA-III
hd toshiba 1 TB, 7200 RPM, SATA-III
video card Radeon RX 570 4 GB ddr5
pioneer BD-RW BDR-209D
S.O. windows 11 21H2 pro 22000.1042
security kaspersky total security 21.3.10.391
- Windows Build/Version
- Windows 11 Pro 21H2 build 22000.1042
Attachments
My Computer
System One
-
- OS
- Windows 11 Pro 22H2 build 22621.674
- Computer type
- PC/Desktop
- CPU
- intel i9 9900k
- Motherboard
- gigabyte z390 pro wifi
- Memory
- 32gb ddr4 3000mhz
- Graphics Card(s)
- rx570 4gb ddr5
- Sound Card
- realtek
- Monitor(s) Displays
- acer 24"
- Hard Drives
- ssd nvme sabrent 1tb ssd kingston 240gb sata III hd seagate 2 TB, 7200 RPM, SATA-III hd toshiba 1 TB, 7200 RPM, SATA-III
- PSU
- corsair 750w 80+
- Case
- corsair
- Cooling
- be quiet pure rock slim
- Browser
- chrome
- Antivirus
- kaspersky total security
- Other Info
- pioneer BD-RW BDR-209D