ironmax73
Member
good evening everyone I just downloaded and created the windows 11 media creation tool and tried to upgrade from windows 10 Pro x64 Edition Version 21H1Build operating system 19043.1266 to windows 11 but the wizard stops and showing me the following message "it is not possible to determine if your pc is ready to continue installing windows 11. try restarting the installer" there is a problem select retry if the problem persists contact microsoft support for assistance error code 0x80070002
my pc has all the software and hardware requirements to upgrade to windows 11 i also received the notification via windows update and i also used the microsoft integrity application to check compatibility but in any way i try to update installation assistant or Creating installation media o Downloading disk image (ISO) I always get the same error message... I have already tried unsuccessfully to run
1.the sfc / scannow
2.check DISM.exe / Online / Cleanup-image / Restorehealth
3.chkdsk / f / r
4.disinstallare Kaspersky
this is my configuration
Computer Type: PC/Desktop
System Manufacturer/Model Number: assembled
OS: windows 10 pro x64 build 21h1 build 19043.1266
CPU: OctalCore Intel Core i9-9900K, 4700 MHz (47 x 100)
Motherboard: Gigabyte Z390 Aorus Pro WiFi BIOS version : F11
Memory: 32704 MB (DDR4 SDRAM)
Graphics Card: Radeon RX 570 Series (4 GB)
Sound Card: Periferica audio Realtek ALC1220 @ Intel Cannon Point PCH - cAVS (Audio, Voice, Speech)
Hard Drives: 1.NVMe Sabrent (953 GB) 2.ST2000DM001-9YN164 (2 TB, 7200 RPM, SATA-III) 3.TOSHIBA DT01ACA100 (1 TB, 7200 RPM, SATA-III)
Browser: Chrome Build 94.0.4606.71 x64 bit
Antivirus: kaspersky total security 21.3.10.391(f)
is there anyone who can help me? thank you in advance
my pc has all the software and hardware requirements to upgrade to windows 11 i also received the notification via windows update and i also used the microsoft integrity application to check compatibility but in any way i try to update installation assistant or Creating installation media o Downloading disk image (ISO) I always get the same error message... I have already tried unsuccessfully to run
1.the sfc / scannow
2.check DISM.exe / Online / Cleanup-image / Restorehealth
3.chkdsk / f / r
4.disinstallare Kaspersky
this is my configuration
Computer Type: PC/Desktop
System Manufacturer/Model Number: assembled
OS: windows 10 pro x64 build 21h1 build 19043.1266
CPU: OctalCore Intel Core i9-9900K, 4700 MHz (47 x 100)
Motherboard: Gigabyte Z390 Aorus Pro WiFi BIOS version : F11
Memory: 32704 MB (DDR4 SDRAM)
Graphics Card: Radeon RX 570 Series (4 GB)
Sound Card: Periferica audio Realtek ALC1220 @ Intel Cannon Point PCH - cAVS (Audio, Voice, Speech)
Hard Drives: 1.NVMe Sabrent (953 GB) 2.ST2000DM001-9YN164 (2 TB, 7200 RPM, SATA-III) 3.TOSHIBA DT01ACA100 (1 TB, 7200 RPM, SATA-III)
Browser: Chrome Build 94.0.4606.71 x64 bit
Antivirus: kaspersky total security 21.3.10.391(f)
is there anyone who can help me? thank you in advance
- Windows Build/Version
- Windows 10 Pro Version 21H1 Data installation: 21/05/2021 Build s.o19043.1266 Windows Feature Experience Pack 120.2212.3920.0
Attachments
Last edited:
My Computer
System One
-
- OS
- windows 10 x64 21h1 build 19043.1266
- Computer type
- PC/Desktop
- Manufacturer/Model
- assembled
- CPU
- OctalCore Intel Core i9-9900K, 4700 MHz (47 x 100)
- Motherboard
- Gigabyte Z390 Aorus Pro WiFi BIOS version : F11
- Memory
- 32704 MB (DDR4 SDRAM)
- Graphics Card(s)
- Radeon RX 570 Series (4 GB)
- Sound Card
- Realtek ALC1220 @ Intel Cannon Point PCH - cAVS (Audio, Voice, Speech)
- Monitor(s) Displays
- acer kg241q
- Screen Resolution
- fhd 1920x1980
- Hard Drives
- 1.NVMe Sabrent (953 GB) 2.ST2000DM001-9YN164 (2 TB, 7200 RPM, SATA-III) 3.TOSHIBA DT01ACA100 (1 TB, 7200 RPM, SATA-III)
- PSU
- corsair 750w 80 plus gold
- Case
- corsair 100r atx mid tower
- Browser
- Chrome Build 94.0.4606.71 x64 bit
- Antivirus
- kaspersky total security 21.3.10.391(f)