Unread Mail badge on Outlook email accounts

oldbaldrick

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I'm using Outlook (part of Office 2019 Pro Plus) as my email client.
I get the brown envelope notification of new email in the taskbar, but when I go to the app there is no notification of new mail against any email account. With 7 email accounts, I have to click the flippy-triangle for each account until I find the new email. When using Thunderbird or Apple Mail, there is always a 'New Mail' badge against the relevant email account. Having scoured the settings, I can find no way to activate this…
 
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AndreTen

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How do you have set the option to mark the message as read?

Try with different settings. Or maybe you have another system which is checking mail, and (in the case of Exchange servers) if the mail is viwed on one system, it is marked as read on al of them
 

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oldbaldrick

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Hi, Thanks. I have the message change to Read after a delay of 5 seconds. This gives me sufficient time to quickly glance at the message and click off it - which leaves it as Unread - if I need to come back to it later.
Just to clarify - the mailboxes (Inbox, Junk etc) show the unread message count, but in order to see this, I have to click on each account in turn to expand the mailbox menu, to find which account has the unread message. By contrast, Apple Mail and Thunderbird have the Unread Message badge on the account name, so it's instantly obvious where the unread message lies without having to expand the mailbox menu for each account.
I hope this helps explain things a little better.
 

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AndreTen

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But.. so does Outlook. At least here. I have Office 365, and it is the same in Office 2019, 2016, 2013 etc
Even Windows Mail app does that...
Can you post a picture of your Outlook? Blur your accounts...

And if you click on notification about mail.. it takes you directly to that message

1637103690651.png
 
Last edited:

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    Graphics Card(s)
    Intel on chip
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oldbaldrick

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Outlook 1.jpgOutlook 2.jpgThunderbird 1.jpgThunderbird 2.jpg

Hopefully these 4 pictures (2 Outlook, 2 Thunderbird) clarify my problem and what I'm trying to achieve.
 

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AndreTen

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Understand now, I'm not aware of any option in Outlook (Office) that would enable this. Admit, this indication is useful, and should be present. It is even in Mail app under Windows

Maybe you could send MS a feedback?
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro, Windows 11 Dev
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel I3 10100
    Motherboard
    ASUS B460M
    Memory
    16 GB DDR4 Crucial
    Graphics Card(s)
    Intel on chip
    Sound Card
    Realtek onboard
    Monitor(s) Displays
    ASUS 24, LG 24
    Screen Resolution
    Full HD x 2
    Hard Drives
    kingston A2000 NVMe PCIe 500 GB
    PSU
    LC Power 650W
    Case
    Noname
    Cooling
    Air 2x 120mm
    Keyboard
    Cherry G-81
    Mouse
    Logitech M500
    Internet Speed
    100/20
    Browser
    Firefox, Vivaldi
    Antivirus
    MS Defender
  • Operating System
    Windows 10 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS/Vivobook Flip 14
    CPU
    Ryzen 7 4700u
    Memory
    8 GB DDR4
    Graphics card(s)
    AMD Vega
    Sound Card
    Realtek onboard
    Monitor(s) Displays
    14"
    Screen Resolution
    FullHD
    Hard Drives
    512 Samsung NVMe PCIe
    PSU
    -
    Case
    Laptop
    Mouse
    Touchpad, Touchscreen
    Internet Speed
    100/20
    Browser
    Firefox, Vivaldi
    Antivirus
    MS Defender

oldbaldrick

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OK, Thanks. So it's not just me then and there's not a simple setting somewhere that I've overlooked.
It would surely be so simple to implement...
Thanks,
Brian
 

My Computer

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    Computer type
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    Memory
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