Solved Virtual Keyboard layout inverted on lock screen


Spartan

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So I have a friend who owns a Huwawei laptop which has a touch screen + regular detachable keyboard.

In Windows, the virtual on screen keyboard layout for both English and Arabic are fine. But when he is in the lock scren where he needs to enter the password, the entires layout is inverted, like the ESC key is on the far top right not top left for example.

There is a language button on the bottom right in the lock screen and if you click it, you would find English (United States), Arabic (United Arab Emirates), and Arabic (Saudi Arabia) which I don't know where that came from, it doesn't appear in the languages under Settings > Time & Language > Language and Region

any ideas why the virtual keyboad is inverted only on the lock screen yet appears perfectly fine in Windows in any other app?

He is on the latest build of 22H2.

 
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James

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Are all the display drivers up to date?
 

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Spartan

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  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware m15 R7
    CPU
    AMD Ryzen 9 6900HX
    Memory
    Micron 64 GB 4800 MHz DDR5 RAM
    Graphics Card(s)
    GeForce RTX 3080 Ti 16 GB GDDR6
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" QHD 240Hz 2ms 400-Nit Screen + Alienware 38 Curved Gaming Monitor AW3821DW
    Screen Resolution
    WQHD (3440 x 1440)
    Hard Drives
    WD_BLACK SN850X 2TB SSD + Toshiba Kioxia KXG70PN84T094TB 4TB SSD
    PSU
    240W AC Power Adapter (supports 100-240V)
    Cooling
    Noctua NT-H2 + Fujipoly Extreme Thermal Pads
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    Alienware Low-Profile RGB Mechanical Gaming Keyboard AW510K
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    Logitech MX Anywhere 3
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Spartan

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finally found the solution!

This fixes it!

lxjNX.png
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware m15 R7
    CPU
    AMD Ryzen 9 6900HX
    Memory
    Micron 64 GB 4800 MHz DDR5 RAM
    Graphics Card(s)
    GeForce RTX 3080 Ti 16 GB GDDR6
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    15.6" QHD 240Hz 2ms 400-Nit Screen + Alienware 38 Curved Gaming Monitor AW3821DW
    Screen Resolution
    WQHD (3440 x 1440)
    Hard Drives
    WD_BLACK SN850X 2TB SSD + Toshiba Kioxia KXG70PN84T094TB 4TB SSD
    PSU
    240W AC Power Adapter (supports 100-240V)
    Cooling
    Noctua NT-H2 + Fujipoly Extreme Thermal Pads
    Keyboard
    Alienware Low-Profile RGB Mechanical Gaming Keyboard AW510K
    Mouse
    Logitech MX Anywhere 3
    Internet Speed
    1 GBPS Down / 300 MBPS Up
    Browser
    Google Chrome
    Antivirus
    F‑Secure Anti-Virus

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